EWU STUDENT LEARNING OUTCOMES
2016/2017 Academic Year
Department / Learning Domain / Program/ initiative/ training/ process / SLO / Assessment Tool / Assessment TimelineVeteran Resource Center / Practical Competence / VRC VA work study training / By the end of the training program student employees will know the five (5) types of VA educational benefits to better assist veterans and dependents using VA benefits. / Quarterly student performance evaluations and daily observations. / Quarterly with first assessment Winter Quarter
Veteran Resource Center / Humanitarianism / Student Veteran Community Engagement Project(s) (annually) / At the conclusion of each project students will have a better understanding of service learning and the importance of student involvement in our community / Pre and Post discussion and reflection on community engagement project / End of Academic Year (June)
Veteran Resource Center / Practical Competence / Got Your 6 Training / By the end of the session students will have a better understanding of military culture, the military to academic transition service members encounter on campus, and VA educational benefits / Pre and Post quiz which covers military culture, VA educational benefits and transition support ideas / Quarterly or as needed
Admissions / Intrapersonal & interpersonal competence / Neighborhood Meetups / After attending the Neighborhood Meetup, the prospective students who attended the program will have an increased knowledge of the EWU application process & 80% of those attended will complete an application. / Post event survey / Send survey’s after fall quarter, run reports after December and final results mid-May
Admissions / Interpersonal and Intrapersonal Competence/Practical Competence / Students who already confirmed their EWU attendance and who have transferrable credits / At the end of this process, the incoming student will have provided all of his/her final transcripts (to the office of Admissions) for final evaluation toward his/her curriculum / Number of missing transcripts holds / June 15th 2017
Admissions / Practical / All Admissions student employees and Ambassadors will be trained on how to address questions and concerns given them by prospective students and families either in person, on the phone, or via email. / After training all Admissions student employees and Ambassadors will be comfortable answering student and family questions whether posed in person, on the phone, or in writing. They will also understand appropriate responses for EWU representatives / Spot checks by their individual supervisors as well as personal observation during normal working conditions / Final assessment of each student is at the end of every quarter, but inappropriate behavior will be addressed immediately
Career Services / Practical Competence / Career Mentoring Program / At the conclusion of the Career Mentoring Program, the student will have increased knowledge of resume construction, including layout, word choice and mechanics, and audience orientation. / Pre and Post Assessment Survey / Initial assessment at the program initiation (October)
Final assessment at the program conclusion (May)
Career Services / Practical Competence / Majors Meet-Up / “After attending a Majors Meet-Up, students will have increased knowledge of the possible array of career options proceeding from an area of study.” / Post Meet Up Survey / There will be between 7-10 Majors Meet-Ups during the 2016-17 academic year; the last one will be in May
Career Services / Practical Competence / ASEWU Etiquette Luncheon / “ At the completion of the ASEWU Leadership Etiquette Luncheon, participants will learn the proper way to pass food and handle utensils based on EURO-American rules of dining etiquette. / Post Luncheon Survey / `Fall 2016 event
Student Activities Involvement and Leadership / Practical Competence / Student Staff Development / SAIL SLO: 100% of SAIL student employees will identify 3 key components of a resume / Evaluation based on rubric / End of spring quarter 2017.
Student Activities Involvement and Leadership / Interpersonal and Intrapersonal Competence / Sorority & Fraternity Life / 75% of students engaged in risk management or health focused educational programs will be able to identify at least two resources or strategies to help them manage group and individual risk. / Program assessment forms / At the conclusion of each training
Student Activities Involvement and Leadership / Interpersonal and Intrapersonal competence / ASEWU Mentor/Mentee Leadership Program / At the end of the ASEWU Mentor/Mentee Leadership program, students will:
- increase their network of staff and faculty relationships
- articulate the importance of a mentor relationship and how it can develop their professional/leadership skills and/or career goals
- identify three benefits of participating in the ASEWU Mentor/Mentee Leadership Program
Pride Center / Humanitarianism
Inter/intra personal competence / Professional Development / As a result of attending the Welcoming Project Ally Training, participants will:
•articulate basic terminology and concepts related to LGBTQ+ identities,
•apply basic counseling techniques in support of LGBTQ+communities, and
•identifyleast one strategy for integrating the training's content into their current roles on campus. / Assessment forms / At the conclusion of each training
Pride Center / Humanitarianism / Transgender Day of Remembrance / As a result of attending TDOR, attendees will be able to name at least one issue important to transgender and non-binary communities. / Assessment form / At the conclusion of the program
Pride Center / Humanitarianism
Inter/intra personal competence / Welcoming Project Ally Training / As a result of attending the Welcoming Project Ally Training, participants will:
- articulate basic terminology and concepts related to LGBTQ+ identities,
- apply basic counseling techniques in support of LGBTQ+communities, and
- identify at least one strategy for integrating the training's content into their current roles on campus.
Financial Aid and Scholarships / Practical competence / Email campaign and online instructions / At the conclusion of the communication campaign, at least 80% of students who have been offered an EWU scholarship will complete the online scholarship acceptance and thank you letter requirements as directed and in a timely fashion. / Scholarship Manager reports on the completion of requirements. / May, 2017, after scholarship offers are sent.
Financial Aid and Scholarships / Practical competence / Email campaign, online instructions, and advising / At the conclusion of the communication campaign, the percentage of on-time freshmen applicants to total applicants will rise from 18.3% to 20.0% and the percentage of on-time continuing students to total applicants will rise from 36.1% to 38.0% / Banner statistics derived from the ROIGRPI form. / June 30, 2017 for the 2017-2018 award year.
Financial Aid and Scholarships / Civic Engagement and Responsibility / SALT sign up and usage by our student employees. / Through sign up and completion of at least three course modules, our student workers will gain a better understanding of financial concepts and understand the requirements, rights and responsibilities, and repayment obligations associated with their student loans. / SALT tracking reports - 100% sign up and completion of at least three course modules. / End of spring term, 2017.
EWU Downtown Student Gallery / Practical Competence / Student Employee Training / When the student completes this training, the student will demonstrate knowledge of gallery curation and the impact of art placement in a gallery setting. / Demonstrations and Observations / Academic Year (while employed at gallery)
EWU Downtown Student Gallery / Practical Competence / Student Employee Training / When the student completes this training, the student will demonstrate effective and appropriate communication skills within the gallery setting. / Performance tasks / Academic Year (while employed at gallery)
EWU Downtown Student Gallery / Practical Competence / Student Employee Training / When the student completes this training, the student will demonstrate knowledge of displaying/hanging various types of art within a gallery setting. / Performance tasks and Observations / Academic Year (while employed at gallery)
Spokane Student Services / Interpersonal/ Intrapersonal Competence / Semester Orientation / After attending the Semester Orientation, students will be able to identify at least one new positive connection with a student, staff or faculty member as a result of their participation.
After attending the Semester Orientation, students will be able to identify at least three campus resources and/or policies and how to access them.
After attending the Semester Orientation, students will have experienced interprofessional teamwork and will identify a strong interest in participating in further interprofessional activities while at EWU/WSU Spokane / Online Survey: Student were asked to complete a survey online. Students who signed up for a texting app were sent a link to the survey. In addition, students were given the option of completing the survey at an information table at the Resource Fair. Students were given the opportunity win a Kindle Fire for submitting the survey. / Survey was sent at Orientation on August 18.
Results: Of the 88 EWU students that RSVPed to the Semester Orientation, 83 students attended and 26 of those students completed the survey.
Of those that responded to the survey, on average students agreed to strongly agreed with the following statements:
- I made at least one new positive connection with a student, staff or faculty member as a result of my participation in today’s campus orientation.
- I can identify at least 3 WSU/EWU Spokane campus resources and/or policies and how to access them.
- During today’s Orientation, I experienced interprofessional teamwork.
- I am interested in participating in further interprofessional activities while at WSU/EWU Spokane.
Spokane Student Services / Practical Competence / Campus Tour Training / When the student employee completes the Campus Tour Training, the student will be able to answer basic questions about the Spokane campus and will now how to make referrals to appropriate campus departments. / At the completion of the training, students will be asked to answer five frequently asked questions. My goals will be that the employee will be able to answer all five questions appropriately. / Student employees will complete training throughout the Fall.
Spokane Student Services / Interpersonal/ Intrapersonal Competence / Networking Events / After attending this program, students will be able to demonstrate how to introduce themselves in professional social settings. / Faculty/Staff and employers will be asked to complete a short survey asking them for feedback on how well students introduced themselves. / Event is tentatively scheduled for February 22.
Counseling and Psychological Services / Interpersonal & Intrapersonal Competence / TAO (Therapist Assisted Online) / At completion of the seven anxiety modules in TAO (approximately one per week), participating students will know how to better cope and monitor their experience of anxiety as evidenced by an increase in their Global Mental Health score on the BHM-20, as well as a decrease in reported anxiety symptoms on the BHM-20. / BHM-20 [The BHM-20 is a 21-item client-report questionnaire that assesses the three phases of behavioral health: well-being, psychological symptoms, and life functioning] / Students are assessed weekly during TAO treatment.
Final assessment results will be submitted during finals week 2016/17 academic year.
Counseling and Psychological Services / Interpersonal & Intrapersonal Competence / Group Counseling Program / Students participating in a minimum of four group therapy sessions will report a greater sense of connection and universality with others and, through feedback from others, will achieve a greater sense of their own impact on others, as evidenced by agreement with associated items on the TFI-8. / Therapeutic Factors Inventory-8
[The 8-item TFI-8 is a self-report measure
designed to assess individual group members’
perceptions of four broad therapeutic factors:
Instillation of hope, secure emotional expression,
awareness of relational impact, and social learning] / Students are assessed monthly during group treatment.
Final assessment results will be submitted during finals week 2016/17 academic year.
Counseling and Psychological Services / Interpersonal & Intrapersonal Competence / CAPS Individual Counseling Services / After completion of at least five individual counseling sessions, students will report increased self-understanding and self-acceptance on CAPS Satisfaction Questionnaire by indicating agreement with the following: “I learned about myself (e.g., feelings, values, goals…),” and “I learned to be more compassionate and accepting of myself,” respectively. / CAPS Satisfaction Questionnaire
[A 30-item questionnaire meant to assess learning outcomes and general satisfaction with counseling] / Students assessed twice during each academic year.
Final assessment results will be submitted during finals week 2016/17 academic year.
Student Support and
Advocacy / Intrapersonal & Intrapersonal Competence / Sexual Assault Survivor Case management : initial meetings / After attending a one-on-one case management info meeting with SSA staff member, students will identify:
- the two resource categories for reporting (private vs. confidential resources)
- using the university process, their two options to pursue remedy in their case
Student Support and
Advocacy / Practical Competence / Exceptional circumstances withdrawal: initial meeting / After attending a one-on-one case management meeting regarding an exceptional circumstances withdrawal, the student will submit the following documents:
- written justification supporting their situation
- ECW form
- appropriate medical documentation (as appropriate)
Student Support and
Advocacy / Practical Competence / Satisfactory Academic Progress (SAP) /Financial Aid appeal: initial meeting / After attending a one-on-one case management meeting regarding an SAP appeal, the student will produce a written appeal (that has the 2 key elements required for consideration for financial aid reinstatement) / Number of completed SAP appeals submitted / Number of completed SAP appeals submitted will be compiled quarterly and reported in the Student Support and Advocacy annual report by June 15, 2017
Health Wellness and Prevention Services / Practical Competence / Alcohol Education Class / After attending this class, students will list the standard serving size of two different types of alcohol: beer and hard liquor. / Post Class Survey / Survey after each class, reported at the end of each quarter
As a result of this class, students will identify three signs of alcohol poisoning.
After attending this class, students will identify at least four low-risk drinking strategies.
Health Wellness and Prevention Services / Practical Competence / QPR Suicide Prevention Gatekeeper Training / After the QPR training, participants will: 1. Identify 4 warning signs of suicide; 2. Feel more confident in their ability to intervene effectively with someone who is thinking about suicide; and 3. List at least two resources available to refer individuals who are thinking about suicide. / Post training survey / With each class, results collated in June 2107
Health Wellness and Prevention Services / Practical Competence / PHE Leads / As a result of being a Peer Health Educator Lead, students will: 1. Describe10 resources on campus that support student success; 2. Create effective outreach materials;and 3. Facilitate presentations with appropriate content, verbal and non-verbal delivery. / Quiz of campus resources; and
rubrics for public speaking and material development. / On-going, with final summary submitted in May 2017
Campus Recreation / Intrapersonal Competence / I.M. Sports Team Captains / After competing in IM sports, 80% of team captains will report perceived improvement of skills in academic performance, group cooperation, communication, and multicultural awareness. / Post league participation survey of team captains (survey tool validated by National Intramural-Recreational Sports Administration) / 1st Survey request following end of league play through imleagues.com
Campus Recreation / Practical Competence / I.M. Student Director Training / After completion of the Fall Quarter I.M. Staff training sessions on conflict management, 100% of the I.M. Sport Director staff will be able to identify and apply a minimum of three strategies in conflict management while performing their duties. / Post-training survey of staff / After completion of the winter quarter I.M. activity schedule
Campus Recreation / Practical Competence / EPIC Assistant Trip Leader training (Outdoor Leadership Training) / After completion of Assistant Trip Leader training 100% of student employees will be able to identify and define EPIC’s four core values as well as give an example of how to apply the core values. / Post-event survey through OrgSync or other system for data collection.
Core values:
Risk Management
Inclusive Leadership
Stewardship
Professionalism / Survey to be completed upon course completion
Records & Registration / Practical Competence / Multi-tiered approach to student communication regarding important dates on the academic calendar and how those directly choices students make. / At the conclusion of the quarter the student will understand the academic calendar and how it directly relates to their academic success. / Exceptional Circumstance Requests; the reason why the form was initially submitted / During the quarter we will track the reason for the ECR submission. We will gather these responses and evaluate student communication.
Records & Registration / Practical Competence / Academic Calendar communication / At the end of each quarter the students on the Registrar Facebook and Twitter accounts, and those students using the EWU portal will recognize three important academic dates from the academic calendar. / At the end of each quarter we will put a Facebook/Twitter and portal poll and ask specific dates and check for understanding and recognition of three important dates we have posted / We are striving for 10-20 responses each quarter with 75% of those that answer correctly choosing the calendar dates and definitions
Records & Registration / Practical Competence / Sutton Hall Student Employee Training / At the end of the seminar student employees from Sutton Hall will understand basic customer service skills. / Post-test on specific customer service questions and scenarios. / Once a quarter, and will evaluate effectiveness after each seminar.
Housing & Residential Life / Inter/Intra personal / HRL Faculty Mentoring Program / At the completion of the HRL faculty mentor program 75% of the students will feel more comfortable communicating with faculty. / Pre and Post survey assessing students current comfort level communicating with faculty versus when they finish the program. / Pre: October