EASE VFO Order History
Viewing the History of an Order
/ There are several ways to view the history of an order in EASE VFO as follows:
  • Clicking the History ICON when an order is selected from the Order List
  • Clicking the History ICON while viewing an order
  • Selecting View History from History sub-menu of the Order tab while viewing an order

Viewing History
/ Take the following steps to view the history of an order using the History ICON.
Step / Action
1 / Use the following table to determine the first step.
If / Then
You want to see the history of an order from the Order List /
  1. Click the radio button next to the left of the order.
  2. Click the History ICON in the upper right hand corner of the screen.

You want to see the history of an order that you are viewing /
  1. Click the History ICON in the upper right hand corner of the screen.
OR
  1. Select View History from the History sub-menu of the Order tab.

Result:The Order History screen appears.

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EASE VFO Order History, Continued

Exhibit 1— ASR Order History Screen

Exhibit 2— LSR Order History Screen

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EASE VFO Order History, Continued

Viewing History (continued)
Step / Action
2 / Use the following table to determine the next step.
If / Then
You want to see errors associated with the order /
  1. Click the PON that has a Status column that says Errored.
Result:The order displays withError Code List box that shows you what errored at that point in the order lifecycle.
  1. Click the Close button at the top right of the screen to exit that piece of the order history.

You want to view a Clarification, Jeopardy, DLR, Confirmation, or Completion /
  1. Click the PON that has a Status column that says Clarification, Jeopardy, DLR, Completion, or Confirmation.
Result: The appropriate form is displayed.
  1. Click the X in the top right hand corner of the window to exit the form.
Note: You can select the Print button at the top right if you want to print the form data.

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EASE VFO Order History, Continued

Viewing History(continued)
Step / Action
3 / So far you have only closed out of pieces of the order history that you viewed and still have the Order History screen open. Use the following table to determine the next step.
If / Then
You want to return to the order of which you were viewing the history / Click the Back to Order ICON in the top right hand corner of the screen.
You want to close the order / Click the X in the top right hand corner of the window.
Note: The EASE VFO default Order List window should still be open.

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EASE VFO Order History, Continued

Viewing Statuses from the Order List
/ Looking at the Order History screen is not the only way to view Clarifications, Confirmations, Jeopardies, DLRs, and Completions. When the PON is in any of the previously mentioned statuses while in view on the Order List, you can click the Status column of that PON and view these items.
ASR Example

1

EASE VFO Order HistoryVersion 5, February 2011

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