Mandapati Satish –Project, Program & Change Management Office,
Hyderabad | Mobile 9849123046 |
Excutive Synopsis
9.5 years of experience in Project, Program & Portfolio Management office with MIS Reporting (Business/Financial) andsetting up CMO&PMO’s with good track record of transformation projects and technology projects (ERP, infrastructure, system integration). Giving extra mile to achieve objectives and results, and driving organizations towards excellence, bringingshareholder value and enterprise effectiveness trough promoting change and improving processes.
Areas of Expertise
Program Management Collaborative Leadership Team Building
Project Management Change Management Process Improvement
Project Management Office (PMO) Personnel Management Merger Integration
Enterprise PMO Cost Analysis and Budgeting Technical Documentation
Professional Summary
6 years in Change & Project Management Office (PMO),
Currently working in Verizon (Office of CIOEVP), Hyderabad as a PMO Spec, worked with world’s leading organizations such as:
Accenture with Microsoft, Deloitte, InfoTech and Bayer Crop science, Hyderabad as clients
PMO Key Credential
Leadership & Management
Influence and accountability at CIO and EVP & SVP levels.
Capture data from project management and task tracking tools and compute metrics, P times Q, ROI and KPIs
Resource Administration On boarding, roll-off, travel schedules, time reporting, site administration
Natural leadership, empathy with key players at all levels, strong team-building & motivation skills
Have excellent PMO related to Procurement, Staffing, and Headcounts.
Interfaced with clients/client team,expected to drive end to end project by coordinating with various teams involved in the work using a Project plan and concepts.
Manage and expand key relationships with external industry and stakeholders
Experience on Technical Writing & Documentation
Core Responsible for Data collections, Analysis, Quarterly, Half year & Yearly Budgeting,
Ability to motivate and lead people, employing appropriate management styles
Ability to coordinate a wide variety of solutions into one or more projects, bringing a breadth of experience to the
project and seeing the wider implications at all stages
Flexibility, adaptability & effective performance within deep changing and fast-paced environments
Convincing presentation of ideas & facts to gain commitment, support and influence decisions outcome
Team player promoting participation, co-operation and information sharing across organizational boundaries
Procurement & Sourcing (Suppliers Selection & Management, Contracting & Negotiation)
Hosting and conducting Trainings & Conferences
Administer, track, and report on all projects within different departments including, but not limited to, data analyzing, preparation of communications, PPT decks for high level and drafting or editing of Process & policy guidelines.
Setting up targets & SLA, setting and maintaining CTQ (Critical to Quality) targets. Overseeing task related to data collection, compile metrics, causal analysis and process improvements.
Program & Project Monitoring, PMO Governance and Progress
Responsible for development of detailed project plan, budget, and task management to achieve project objectives
Reviews, assures quality and pays particular attention to deliverables which mark project milestones or are required for project phase completion
Monitors the progress of all project activities on an ongoing basis and provides regular reports to the project team, management and other stakeholders to keep them appraised of project progress and raises issues that require resolution
Undertakes project health checks to ensure projects are delivered in alignment with the organizations enterprise architecture, strategy and project management methodologies
Develops and tracks multiple projects including schedules, cost estimates, resource plans, communication plans, risk mitigation plans and issue resolution plans;
Monitors and controls project to ensure projects adherence to the assign
Conduct regular status meetings and publish timely, written minutes with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view.
Engaging with senior management for strategy planning & business reviews
Project Management
Support in key initiatives such as development & implementation of best project management practices across project portfolio
Expert in PMO Setup, PMO Management, Governance Definition & Deployment
Expert in Communication Management & Stakeholder Management
Expert in Risk Management & Change Management
Experienced in end-to-end implementation of projects, especially in scorecards, reports & dashboards development as well as migration projects.
People Management
Managing recruitment, training and selection of technical personnel as well as organizing, planning, and staffing operations
Regular One-on-One discussion with the team members; Perform Training Needs & PRIYA Analysis. SMART goals setting for team members Objective setting / Mid-year & Year-end appraisal
Identifying the team’s training & development needs, designing and developing the appropriate training program and afterwards coordinating appropriate internal training programs
Business Operations and FacilitiesManagement
Oversee all aspects of resource management and Internal and External Stakeholder Management
Work with the Functional Teams and other portfolio (Global & Internal PMO) teams to define business use cases
Facilitate, coordinate, lead and track daily activities
Coordinate with project teams to collate data and provide (to Portfolio, team etc) as per requirement. Circulation of different high level of trackers, reports at a defined frequency to key stakeholders.
Coordinating & Approach the internal teams: HR, Facilities, LDS, Talent Development and HR Training teams
Implementation of governance routines for delivery of programs across the portfolio
Defining service standards and guidelines that serve as benchmark for excellent service delivery.
Organizing annual team build activities, Town halls , team lunch and team gatherings
Client Visits, Domestic and international Travel arrangements (Hotel, Transport etc..)
Key Ares
Work with Engineering Teams to productize analytic approaches, develop and deploy analytic code components
Created & Documented processes for Sourcing, Procurement and Resource Management
Designed & Deployed the IT Reporting Dashboards for the CIO & Sr.Vice President (templates & processes)
Subject Matter Expert on the PMO Steering Committee
Ensure the project is successfully completed on time.Creation and Maintenance of Project Plans
Coordination with Stakeholders in gathering project status, build status reports and distribute as per the communication plan and program deliverables completion, deliverable status tracking
Publish weekly,monthly ROI, KPI, dashboard along with inferences drawn from data analysis
Coordinating a large portfolio of 600+ resources in overall Resource Management and Operation Management
Preparing Weekly deliverables for CIO&SVP highlights by collating information from DH,SPM,PMs around 35Portfolio, weekly resource tracker, other Project/Resource related information
Auditors: GRC Audits, Cyber Security Audits; checking for all the functionalities of a program and providing the PCR (Program Clearance Report).
Risk Management: Manage DR situations; Single Point of contact for DR communication, Coordinate mock IT DR drills for all BOI & NON BOI projects
Coordinating mandatory training hours and PACE approvals to 100%.
Professional Experience
Organization: Verizon (Office of CIO&SVP) Client: Verizon & Frontier telecom Communications/USA
Duration: Nov 10 To Present Designation : PmoSpecialst
To lead project processing and implementation missions
Provide project planning services and support for clients and development areas. This includes preparing detailed project timetable and milestones, progress reports, organizing meetings and managing communications.
Plays a key role right from Project initiation to Project delivery that involves in gathering Business Requirements, System Requirements and obtaining LOE’s from project Teams before projects moves to Packaged and Closed.
Updating FORTE (PM Tool) regularly according to status changes that happens to the project.
Presenting the project status reports to offshore program owners and clients.
Walk through with PCR’s (Project Change Request) whenever the project needs changes after P&C.
Serves as a Offshore SPOC & Coordinate requests with the Customer and Verizon support Operations.
Follow up and Co-ordinate the SR & IR Resolution’s
Organization : Magna InfoTech Client:Microsoft Corporation/USA
Duration: Jan 10 to Oct 10 Designation: Sr.Analyst
Internal Customer Focus – Confident manner able to respond quickly and positively to customer demands.
Planning, scheduling & Task Assign to Production Engineers and controlling the movement of Releases and Applications Support and Preparing BAU and ad-hoc reports, manually where required.
Perform stakeholder analysis to understand and manage expectations of change programs
SLA driven Maintenance (Major & Minor) as per priority basis
Support & Assist Enterprise Change Manager by processing Requestfor Change (RFCs)
Providing Change impact analysis in preparation of Data and communications for the ChangeAdvisory Board (CAB) and Emergency CAB (ECAB)
Resourcing: resource availability and allocation, resource management, Project status, Project overview, PEs allocation and Tier Metrics, project organizational structure.
Handling the operations like Request for Change RFCs, PIR, PBM, CAB meetings, T4 Metrics, and PPT Application Service Reviews.
SOX ,ASAP & trend analysisReports, SDL IT Compliance Reports, Dashboards and Metrics
Provide corrective action plans to account support, if required, to ensure 100% metric compliance.
Adecco with Deloitte Supporting Services/USA as a client (2008-2010)
Pnr Agro Chemicals with Bayer Crop Science Ltd/Germany as a client (2003-2008)
Technical Skills
Expert-level proficiency in the full Microsoft Office 2010 productivity suite
Familiar with SharePoint or SharePoint like applications
ERP, CRM and Incident Management tools (Oracle, SAP)
Professional Certifications
Lean Six Sigma Green Belt
Prince2® Certified
ITIL V3®Certified
Education
MBA – Finance
BCA –Bachelor of computer application
Date of Birth:August 10, 1978
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