Senior IT Consultant & Program Manager

Anthony Harwelik

Senior IT consultant & Program Manager

Specializing in System Center and Microsoft Deployment Toolkit – 17 Years IT consulting

Clearwater, FL 33756 (Resident)

New York, NY 10022 (Part time)

908.868.1674

Highlighted Responsibilities for Active Clients include:

Engineer, Support, Design, Explain:

Citrix, XenApp, MS Server VNext, Azure, SCOM Vnext, System Center Vnext, Active Directory, Group Policy, VMware, Flexera Admin Studio, Hyper-V, PowerShell, Microsoft Deployment Toolkit

(Dates are an approximation, Overlapping dates are results of multiple roles, average utilization 125%)

U.S. Department of Veterans Affairs - IT Engineer / Package Integrator

4/2014 - Present

· Lead customer facing meetings, MS / Dell coloration in one of the largest system center environments on earth 500k+

· Promoted from Engineer to Team Lead / Group manager after 4 months while maintaining responsibilities of original roll.

· Packaging, WAIK, PowerShell and middle ground command wraps.

· PCI Compliance baseline site wide implementations

· 2003, 2000 SSE, SCCM, SCOM, SMS 2003, SCCM 2007 – 2012 & Active Directory

· Extensive work using System Center for wide scale OS & Application Deployment

· System Center 2012 Bare metal upgrades & software remediation.

· VB Script for TS, High-level Image Creation & Deployment MDT 2008- 2012 Package management SCCM integration.

· Microsoft Development work includes: Program & application in relation to MSI deployment wrapping and customization.

· Oversee and maintain team efforts with Microsoft Deployment Toolkit (MDT) 2008 -2012, SCCM and complex custom baseline task sequence for SC integration and gold image base.

· Actively support, , Hyper-V, AD and VMware workstation

· White paper, training and walkthrough for easy roll handoff.\

· SOW interpretation, client/customer direction on deliverables

· Project Direction, SOW interpretation, client/customer direction on deliverables when requested

ProSphere - Team Lead / IT PM (Part time roll promotion, absorbed responsibilities from prior lead)

4/2014 - Present

· Drive functional excellence in Package Development.

· Assist in reporting and release planning Leverage connectivity with client staff to drive agility and speed in execution for package troubleshooting, integration and workflow using Flexera products.

· Performance management. Assist in constructing framework to build a motivated team and create a compelling workplace through leading by example, coaching by implementing keystone habits, mentoring and skills development from helping team communicate cross department issues that resolved problematic gaps.

Avanade - Senior Consultant

6/2013 – 4/2014

· Achieved 125% utilization with multiple clients finding value in unfilled roles.\

· Present MDT integration proof of concept and conceptual diagrams and collaborating with security consultants when presenting to clients

· Worked full scale of Avanade’s Infrastructure Service Line which contains a focused group of Microsoft architects and system engineers delivering infrastructure solutions for fortune 100 companies. Diverse team and close work with AppDNA

· All set goals met and near perfect mark for advancement, contributed to online community to assist Jr staff on other projects, contributed to template archive for client facing material relative to expert areas of IT skillset such as MDT & OSD

· Crossed roles to provide backfill on multiple project to assist teams app dev with SC integration issues pushing utilization Mark over expectations

· Management & Baseline standardization (GPO). Other :

· Collaborated with Flexera to identify SC licensing use and integration on NASA project.

AIG - Infrastructure and Application Engineer / Design / Support (Senior Consultant /JR PM)

7/2013 – 9/2013

100+ Domains

1000+ Global Locations

90k Proprietary Applications Remediated (Team Effort)

· Part of team that showed value through work efforts and ingenuity extending original SOW for 2 years and adding 10 additional staff to project to complete further reaching scope that was discovered.

· Establish a PMO office for governing the Windows 7 Program.

· Discover and inventory approximately 70,000 Customer PCs using SC and perform rationalization for remediation while collaborating with expert AppDNA team.

· Build out proof of concept then switch live for inventory of server side applications as listed in EAP.

· Perform alternate PC and application discovery activities with support from local IT contacts in markets where PC and applications access where offline and low bandwidth presenting unique challenges.

· Report Windows 7 compatibility for discovered applications and classify as: compatible, minor change, major change or unknown / custom application, worked with DEV team to help translate to Vice president areas of project that became unclear.

· Conducted Interviews for each lines of business and geographic points of contact. Documented application requirements, migration groupings and other specific requirements. Worked with translators and dealt directly heads of regions such as China and Brazil.

· Identify user groups who are potential candidates for virtualization. Developed standardized method for this identification that client found much value and integrated into their overall process.

Accenture - Program Manager / IT Release Engineer (Senior Consultant)

8/2013 – 11/2013

· Inform and engage stakeholders to aid understanding and promoting the benefits of project support.

· Jr assist technical portion of SCRUM with PM to help with awareness, understanding, objectives and activities to show transparent value to clients.

· Provide consistent and timely information to all stakeholder groups. Project details including, scope and potential disruptions or impacts on the business. This work was performed with help of ingenious Accenture program manager. ( Truly an incredible experience)

· High level updates on the progress of key project achievements, milestones and risk awareness relative to potential disruptions or impacts to business backend. (AKA pushing data down the pipe that needed infrastructure revision)

Microsoft - O365 Migration / Exchange Online (EXO) Gold Client Support (Senior Consultant)

11//2013 – 1/2014

Provided high-level engineering efforts and system framework to assist in overflow. Work done on campus, Redmond.

Responsibilities included supporting and training client staff for office 365, Azure AD and Exchange online methods for in place upgrades and troubleshooting on premise and Hybrid.

This project was extremely difficult since we were trained boot camp style then thrown into a basket of unsolved tickets for mid-sized businesses. Very high turnover rate, every few days consultants dropped off. The most challenging support problems revolved around hybrid issues with EXO. Intermediate troubleshooting skills needed for work include:

Exchange Online, SharePoint Online, Microsoft Online Directory Services, Exchange Management Consul, Single Account Force Model, Windows Azure Active Directory (Hybrid) forefront.

Dell - Deployment Engineer (Senior Consultant)

1/2013 – 4/4/2013

· System Center & MDT Engineer / Present / Deploy / Deliver

· Define the approach for application readiness and remediation activities.

· Asses, review and roadmap plan for client direction on existing SL and software licensing for multiple clients resulting in extended contracts and cost savings by identifying gap waste.

· Standup SC with MS hydration pack, train small group on package import process.

· Gather requirements and design (PRF) for application requests.

· Perform compatibility assessment of applications against Windows 7 and XenApp 6.5.

· Application Packaging and Remediation fill work with ABU package factory.

· Application Virtualization and Remediation

· Execute / Engineer App Dev team with standing Admin Studio, app catalog work. “ABU Application factory” (SC Side)

· Identify risks and barriers to success (or timelines) # Review overall health and stability of the existing infrastructure

· AD, GP rework when polices effected services from mismanagement of tree.

Hewlett-Packard /BMS - Deployment Adviser (Senior Consultant)

4/2013 – 5/2013

· Client facing tech translation for dead in water project turnaround effort.

· Responsible pivot of strategy and developing a deployment method for planning Windows 8 Migration when confusion took hold for platform decisions, mid project.

· Unique Environment did not have the infrastructure to support LAN deployments. Worked with team to create method of hard link migration using existing print servers and workstations.

· Engineered custom elastic methodologies by leveraging LTI/ZTI task sequences with UFD devices and hard-link migrations while creating cell and Wi-Fi UFD unsupported method for BMS underground areas.

· Basic work with Linux box migration

BluetechGreen - OSD Automation & Delivery (Owner, 1099 work)

10/10 - Present

· System Center, Server, Migration, Setup, Engineering, Design, Delivery, Present, Troubleshoot Train. ( 20+ Clients)

· Worked with Flexera on project with SNC contracted directly to NASA, received letter of accommodation for completion application remediation project in half the time designated.

· Network Architect identifier, Support & Manage Services understand and translate integration in mixed environments.

· Data center design and setup and more often show value for cloud services when identified as cost effective and scalable.

· IT budget translation for basic cost for work ratio analysis.

· Azure services, office 365 and application sales support.

· Hosting services and web app design translation and sales support.

Cornerstone Research Litigation - Senior IT Engineer

3/2007 – 8/2010

· Complete Management of all regions Application and OS delivery. Completed Capacity planning, Setup, administration, training and support of System Center, Microsoft Deployment Toolkit, Active Directory, Group Policy and OSD in a 3000+ user environment with extremely stringent regulations for security requirements for controlled data containing client testimony along with economic and financial analysis of attorneys in all phases of commercial litigation and regulatory proceedings.

· Position encompassed managing, administering and supporting numerous aspects of technology in a mixed software and hardware environment with a primary focus on delivery, security and automating the creation process of data backup and deletion. Due to staffing constraints outside role work was performed including: InstallShield Application packaging, remediation and delivery.

· Lead regional IT staff to leverage personnel resources to automate distribution of security compliance share POC of a true zero touch approach for VDI and physical machine image delivery by leveraging internal and external big data with custom productive analytics to forecast changing security baselines and establish data retention reports for complex question conclusion making of data retention and destruction required by firm.

· Standards and methods created at Cornerstone were recognized at the time as “innovative” since they were said to be impossible at the time, by MS. To be impossible. Hardware independent imaging. (Switching HALS and injecting drivers on the fly)

· Cost analysis performed resulted in predicted millions saved of IT budgeted automating over 85% level 2 OSD tasks. This job is when I coined the phrase “Automate Everything” and sold myself forward by understanding and then explaining the realization that a great consultant eliminates himself.

Cornerstone Continued..

Responsibilities include:

· System Center - End-to-End setup.

· Active Directory / Group policy administration & support.

· Managing software distribution projects including Microsoft Security upgrades and standard desktop software on global basis. Prioritize and coordinate security patch and software testing schedules and distributions.

· Created custom asset inventory reports and dashboards for use in planning corporate

· Created packages, collections, and advertisements for distributions.

· Tracked penetration and analysis of distributions to meet Service Level Agreements.

· Maintained and upgraded system inventory software on 20+ servers in the country-wide inventory network.

· Met with internal clients to assess needs, identify key challenges, and define project scope and deliverables for software application deliveries.

· Created and maintained Active Directory groups to target specific user communities for applications.

· Manage top end of group policy

· Evaluated new software for compatibility with existing standards and inclusion with new desktop image.

· Designed and maintained end user web interface and documentation.

Nice Systems (NASDAQ: NICE) - Contract - Team Lead - Level III Technical Administrator

1/2006 -2/2007

· Lead weekly and monthly IT meeting to present new methods and understand sales staff technical issues

· Support all desk side activities including laptops, desktops, printers, scanners, blackberries

· Create and maintain application security standards throughout the firm

· Align the PC support procedures and standards with corporate IT

· Implement, design and enforce corporate and regional IT policies, standards and procedures.

· Participate and supporting regional and global MIS projects (summits, regional events, M&As)

· Deliver superior customer service by using advanced methods of team motivation to proactively exceed expectations

Saint Barnabas Health Care System- Team Lead - Level II Technical Administrator

3/2004 -1/2007

· Day to day IT operations supporting 1000+ medical staff, assist in quarterly budget meeting. (Private Hospital)

· Training and implemented HIPPAA Compliance and network application compliance regulation for standardization and project rollout

· Support and maintained all desktops and laptops hardware and software in Microsoft/IBM/Dell environment.

· Responsible for client account administration, application support, and various hardware/software support in a dynamic/expanding environment

· Letter of commendation from head of hospital for demonstrating ability of anticipating and pro-actively supported the organizations technology demands.

· Delivered technical update trainings to nursing staff on operation of medical carts.

· Designed training room and worked closely with Tangent to deliver a high level of usability process of video conferencing for head doctors and fiancé executives.

Early Career Contracts

(In no particular order)

1998 – 2004

American Micro Professionals

Technology Business Sales – Direct with Computer Shopper magazine. Highest sales for 12+ months as youngest employee on staff, out sold every sales member for entire stay.

American Express

9/11 IT Disaster Recovery

Actinic Software:

E-Commerce Software Sales and Jr product support, UK sector.

Sankyo Pharmaceuticals

Helpdesk / JR Network Admin

Pfizer

Level 1 Network Support Level 3 Desktop

Pearson Education:

Windows Network Administrator / SMS

Education:

Technical:

· Microsoft Trainer, System Center Design degree 2012

· CEI - Computer Education Institute Of NJ - Advanced Networking Degree

· Microsoft Internal Certification For SOW Creation & Deliverable Management

· Microsoft Internal Employee Certification For Forefront (Intermediate)

· Microsoft Internal Employee Certification For Exchange Online Migrations (Intermediate)

· Microsoft Internal Employee Certification System Center 2012 (Advanced)

· Microsoft Internal Employee Certification Azure & AD Cloud Hybrid (Intermediate)

· Microsoft Engineering Internal Training

· ITIL degradation for Agile change 2015

· HIPPA Compliance For IT Standards

· Corporate Law For Consultants

· Computer Education Institute Advanced Networking Degree

· Microsoft Certified Professional (MCP)

· Comptia Network Plus

· Comptia A Plus

Project/ Business:

· HIPPA Cert

· ISIL NAC Information security requirements

· Predictive Analytics, in the IT environment. (MS ML) Technet

· PMTD (Project Management Technology Directive Certified)