TOTAL QUALITY FOR THE FACILITIES MANAGER
The Facilities Manager faces the great challenge of having to consistently balance numerous, competing management and production concerns at both the strategic and day-to-day levels.
This programme shows how Quality Management may be applied to build structured, effective and efficient FM programmes that allow delighted customers at minimal cost.Content includes -
– Revisiting the concepts of the Facility, Management and Quality– Systems-thinking for effective FM
– Formulating monitoring and control programmes that allow attention to detail –Dealing with people issues in the FM department
Duration: 2 days Date: 5th – 6th June, 2012 Cost: $2,750.00 per participant
Target Audience: Executives responsible for the FM role, Facilities Managers, Superintendents and FM Engineers
“I have been a Facilities Manager for over 30 years but this programme has just completely opened up my mind…exposed me to a great, whole new way of thinking”
-Facilities Manager overseeing seventy-two buildings, South Trinidad-
TOTAL QUALITY IN FACILITIES MANAGEMENT TECHNICAL SYSTEMS
The technical systems at a facility have greatest impact on business operations. Problems in technical systems of a building can shut down your operation with little or no warning and may incur very high costs of repair.
This modulecombines engineering practicewith Quality Management tools and techniques toward ensuring effective, efficient operation and maintenance of technical systems in the large commercial building. It explores the principles of operation, preventive maintenance programmes, required inspections and checks and troubleshooting and repair guides for the following systems -:
• Electrical• Generator• UPS• Plumbing and Waste Treatment
• Air Conditioning• Lifts• Fire Protection and Life Safety• Intrastructure
Duration: 3 days Date: 11th, 13th and 15th June, 2012 Cost: $3,150.00 per participant
Target Audience: Facilities Managers, Superintendents, Engineers, Technicians and Handymen
“Excellent…remarkable…best course I have been on…truly tremendous information”
–Building Superintendent at one of the biggest buildings in POS-
“A whole lot of new knowledge, and for the areas I already knew about, this has been an excellent refresher”
–Engineering Manager – Facilities and Electrical Engineer, North Trinidad-
TOTAL QUALITY FOR PROJECT MANAGENT IN FACILITIES
Project management is a key aspect of Facilities Management. Poorly managed projects impact heavily on FM expenditure, uptime of building services, health and safety in the workplace, and the organization’s corporate image.
This programme offers a structured approach in project management efforts based on the combination of the science of project management and the tools and techniques of Quality Management to ensure quality project completion.Content includes –
–Revisiting the concepts of Projects, Management and Quality– Exploring the phases of projects
–Systems-thinking in PM– Effectively dealing with people issues in project management in facilities
Duration: 1 day Date: 21st June, 2012 Cost: $1,850.00 per participant
Target Audience: Executives responsible for the FM role, Facilities Managers, Superintendents, FM Engineers, Technicians, Handymen and PM personnel
TOTAL QUALITY FOR HEALTH AND SAFETY IN FACILITIES MANAGEMENT EFFORTS
Maintenance works and similar Facilities Management efforts expose personnel to significant risk regarding health and safety. To manage these risks, staff needs to ensure proper practices built on sound understanding of health and safety issues regarding what work is done and how it is to be carried out.
This moduleexplores the health and safety concerns present in typical FM efforts and incorporates Quality Management tools and techniques toward ensuring safe, effective, efficient operation and maintenance. Content includes –
–Required maintenance tasks to ensure a healthy and safe facility environment
–Mitigating against reasonable risks in maintenance tasks
–The Trinidad and Tobago OSH Act requirements regarding the FM activities in the workplace
Duration: 2 days Date: 27th – 28th June, 2012 Cost: $2,250.00 per participant
Target Audience: Executives responsible for the FM role, Facilities Managers, Superintendents, Engineers, Technicians, Handymen and H&S Personnel