GCH Job Application Kit

ABN 41 831 668 189 ACN 136 578 679

Position: / General Manager, People and Community Support
Hours per week / 38 hrs week / Closing date: / 27/04/2018

In this kit you find:

All Information on how to apply for a position with Grampians Community Health

  • Key Selection Criteria to be addressed separately – see page 2
  • Privacy Disclosure Authorisation Form – see page 3
  • Job description of the position you are applying – see page 4
  1. Key selection criteria must be specifically addressed in your application separately
  2. Include clear details of work experience and qualifications
  3. Include two written referencesand the name, address and daytime telephone number of two work- related referees
  4. Include day and eveningtelephone contact numbers so that we can readily arrange interview times if necessary
  5. Read and sign the “Privacy Statement & Disclosure Authorisation Form”,send with your application
  6. If you are emailing your application, you will be sent an email confirmation of receipt of your application. If you do not receive this, please contact reception to confirm that your application has been received.
  7. Successful applicants would be required to undergo a police check, and will need to organise aWorking With Children Check.

Address applications to:

By Mail Send to:
“CONFIDENTIAL”
Greg Little
CEO
Grampians Community Health
8 – 22 Patrick St
STAWELL Vic 3380 / By e-mail Send to:
email:

Please demonstrate clear connections between your qualifications, skills and knowledge, in the selection criteria by detailing your, experience and understanding of:

1.Qualifications

Mandatory:

  • Tertiary qualifications in welfare or health are desirable. Relevant post graduate qualifications are considered an advantage.

Preferred:

  • Executive experience or at least five years management experience within a social and/or community based health service

2.Demonstrated ability to provide vision, leadership and innovation.

  • Extensive knowledge of current trends affecting the health arena in Victoria and/or Australia
  • Proven leadership and a record of achievement in managing multiple projects and / or programs including operational activities and budgets
  • High level leadership skills with an ability to influence, inspire and successfully lead change.
  • Experience with and a commitment to continuous quality improvement.
  • Energetic and flexible leadership style that values people and promotes professional growth and role autonomy.

3.Shapes strategic thinking

  • Contribute with the SMG and Board to develop the strategic and operational plan, providing functional advice and support to staff, program areas and senior executive team.
  • Analysis of organisational data to drive financial outcomes and improve service delivery
  • High level consultation, interpersonal communication and negotiation skills that have resulted in successful strategic outcomes achieved in collaboration with others.

4.Achieves results

  • Reviews own work in order to achieve continuous improvement
  • Builds and monitors effective policies and procedures within areas of responsibility
  • Identifies positive opportunities to develop capabilities
  • A proven ability to manage the conflicting priorities of a demanding role.

5.Cultivates productive working relationships

  • Works with the program areas and Office of the CEO to improve general skills and knowledge for managing sensitive issues and developing finance initiatives and budgets.
  • Demonstrated effectiveness in staff management, with a successful track record in inspiring and motivating staff in accordance with organisational philosophy and quality standards.
  • Strengthens internal and external stakeholder management and engagement
  • Knowledge of contemporary human resource practices, including a demonstrated ability to lead, coach and collaborate with others at all levels of the organisation.

6.Exemplifies personal drive and integrity

  • Displays initiative, optimism, and resilience, engages with risk and shows personal courage

7.Communicates with influence

  • Highly developed verbal and written communication skills
  • Actively adapt style and approach for effective communication
  • Negotiate persuasively with a range of internal and external stakeholders

PRIVACY STATEMENT & DISCLOSURE AUTHORISATION FORM

As an applicant participating in Grampians Community Health’s (GCH) recruitment and selection process you are advised that the process involves a range of selection, methods and tools. These tools are used to address the selection criteria identified for the position and gathers employment related information about you as an applicant.

Information gathered during the process will not be used for purposes other than selection for the position you have applied. Information that GCH may gather in relation to your application may consist of the following:

  • An employment application form
  • Resume / Curriculum Vitae
  • Interview Guides (completed during interview)
  • Reference Checks (completed with third party organisations)
  • National Police Check (completed with third party organisations)
  • Passport and/or Work Visa
  • Copy of Drivers Licence

Applications, interview guides and selection assessment documentation of all applications remains the property of GCH and storage of such records will comply with GCH’s Privacy Policy upon completion of the selection process for a maximum period of twelve (12) months. Records are stored securely & will be disposed of confidentially following the completion of this time.

Please ensure upon submitting your application that you return a signed copy of this Privacy Disclosure Authorisation Form.

Yours faithfully

Greg Little

Greg Little

CEO

I,______( name)
consent to Grampians Community Health obtaining the personal information outlined above for the specific purpose of assessing my ability to meet the selection criteria for the position I have applied for.
 Please tick this box if you agree to have your application considered for other employment opportunities within Grampians Community Health. Your application will be retained confidentially for a period of six months, and will be released for consideration when recruiting for other suitable positions.
Signed ______Date______
How did you hear about this Job position?
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JOB DESCRIPTION

Position:General Manager, People and Community Support

Funded By:AllGCH Programs

Team:Executive

Based:Stawell or Horsham - negotiable

Responsible To:Chief Executive Officer

Classification:Duties appropriate to the Health Services Union of Australia–Victorian Stand-Alone Community Health Services (Health and Allied Services, Manager and Administrative Officers) – Multiple Enterprise Agreement 2011-2015 classification Grade 7 plus vehicle for full private use (GCH Vehicle Usage policy 7.1).

Tenure:Subject to the signing of an Employment Schedule

All positions are subject to a six month probationary period with a review being conducted before employment is confirmed

The period of employment is subject to ongoing funding & satisfactory work performance

Hours:Full Time – 38 hrs per week.

Date:March 2018

GRAMPIANS COMMUNITY HEALTH - PREAMBLE:

Grampians Community Health (GCH) is a public, charitable, NFP company registered under the Health Services Act and both ASIC and ACNC, holding DGR status. Governance is through a Board of Directors derived from the communities we serve.

Established in 1985, GCH has expanded from a small counselling /community development service to a combined team of 150 plus staff and an active volunteer team of 95 people. GCH provides a broad range of primary health care, therapeutic and community support services, within the Central Grampians and Wimmera sub regions. GCH is embedded in and operates from a number of sites servicing the local government areas of Rural Cities of Ararat and Horsham and Pyrenees, Northern Grampians, Yarriambiack, West Wimmera and Hindmarsh Shires. GCH’s six primary sites are in Horsham, Stawell, St Arnaud, Warracknabeal and Ararat.

GCH delivers services, backed by the social determinants of health, in aged, disability, youth, drugs and alcohol, family violence, homelessness, community mental health, health promotion, community inclusion, and gambling counselling. GCH is a registered provider under NDIS and My Aged Care. GCH auspices the Grampians Pyrenees PCP and Ararat Neighbourhood House. GCH works collaboratively and has many signed partnerships for the delivery of services and programs.

All GCH sites have collocated services. GCH’s is the lead tenant at the Stawell Health & Community Centre (SH&CC) providing a unique integrated model of care, co-locating Stawell Regional Health, Grampians Psychiatric Services, Wimmera Uniting Care and Patrick Street Family Practice, and a GP clinic. GCH is fully accredited with QIC, Rainbow Tick and White Ribbon, Commonwealth Aged Care Standards, Mental Health and state DHHS standards.

GCH Vision, Goals and Values:

“Vibrant & Healthy Communities”- By working with our community, Grampians Community Health aims to provide support and encourage opportunities for healthy lifestyles.

GCH Goals are to meet client expectations, provide high quality of service, advocate on behalf of the community and maintain strong business viability.

The individual is at the heart of everything we do. We provide a safe and respectful environment that values diversity, equality and inclusion. Our values are transparency, accountability, respect and excellence.

GCH Management Structure

The GCH management structure consists of the following components:

  1. GCH Board of Directors consists of elected and appointed members who have ultimate responsibility for the management of the organisation. The operational management of GCH is delegated to the Chief Executive Officer (CEO). Finance and Risk is a sub-committee of the Board.
  2. Senior Management Group (SMG) consists of CEO and two General Managers. The SMG works cohesively with the CEO to ensure the strategic goals set by the Board result in improved health and community services for a growing community. The SMG is a collaborative and flexible unit that can respond quickly to new opportunities and the changing service delivery and funding environment.
  3. CORE consists of the CEO, SMG, Program Managers and the Executive Assistant. The group contributes to operational decision making and discusses operational client and staffing strategies to improve GCH services.

POSITION SUMMARY

The General Manager People and Community Support (GMPCS) is responsible for one of two GCH program streams, the other being Business Support and Innovation. The Social Support Manager will lead the delivery and future development of a comprehensive range of support, outreach, personal support and counselling programs for families, children, youth and adults in need or at risk. It is also expected that the General Manager People and Community Support will lead health promotion and wellbeing programs and activities to deliver health promotion and education, health advocacy, service system development; community development; health promotion and education; chronic disease and mental health.

The Executive Team will work cohesively with the CEO to ensure the strategic goals set by the Board result in improved health and community services for a growing community. GCH is committed to being a not for profit –profit for purpose enterprise that generates revenue to address health and wellbeing. The Executive Team will therefore be a highly functioning, collaborative and flexible unit that can respond quickly to new opportunities and the changing service delivery and funding environment.

The General Manager, People and Community Support will be proficient in all facets of operational management with a strong skill set that allows executive performance being required. As a senior leader of Grampians Community Health the GMPCS will be passionate about exploring opportunities to continuously improve community service provision while considering the social determinates of health to better meet the needs of the community. The GMPCS will display strength in community service delivery, health service planning, community engagement and strategic planning. For the programs reporting to the GMPCS, the position will drive a culture of effective team work, communication, high quality service provision, respect and collaboration.

The GMPCS provides timely, expert advice on sensitive issues, policy, legislation, systems and processes while maintaining and developing key strategic relationships with all stakeholders. The role requires high-level leadership capability and superior management skills that demonstrate an ability to achieve organisational objectives when leading, contributing and collaborating within teams.

Executives at GCH are responsible for organisational strategy, governance, service delivery and a range of other initiatives. They are expected to liaise with internal and external departments and agencies. Executives are to ensure our organisation’s reputation is high, service opportunities are contestable, and service delivery is relevant, effective, and provides value to the community.

KEY TASKS AND RESPONSIBILITIES:

Service Delivery and Development

Ensure high quality and responsive community services, health promotion and education that meet the community’s needs through:

  • Overseeing the delivery of a range of high quality and responsive social support services including, but not limited to:
  • Alcohol and other drugs programs incorporating individual counselling, case management, forensic counselling, outreach, non-residential withdrawal, community rehabilitation, family support and a needle and syringe program.
  • Social work and counselling for individuals, couples and families.
  • Specialist counselling for family violence, torture and trauma.
  • Gambling
  • Group counselling and workplace assistance counselling.
  • Youth services including Nexus in Horsham, School Focused Youth Services, individual counselling, homelessness support
  • Health education and self-management support through individual behaviour change, group programs, literature and online support. This will include:
  • Behavioural risks such as substance use, family violence, gambling, drink drug driving; and
  • Chronic diseases.
  • Family support services.
  • Health promotion and education focused on the prevention of psycho-social factors which result in poor health and wellbeing outcomes for people in our catchments.
  • Organisational and community development through schools, workplaces and other settings to prevent health and social issues and promote health and wellbeing, particularly in the areas of the social determinants of health (As defined by the World Health Organization).
  • Service system development achieved mostly through collaborative partnerships and focussing on:
  • Building GCH’s workforce capacity through training, peer networking and access to expert clinical advice; and
  • Gap and demand pressure analysis and re-design through improved service co-ordination and delivery; sourcing funding to improve capacity; and adapting models to different
  • Working with other agencies and the policy environment to improve access to timely and appropriate services and supports for members of the community.
  • Ongoing development of the regional services system to better support:
  • young people,
  • people who are at risk of being or are homeless,
  • Gender diversity.
  • Aboriginal people,
  • Frail aged people,
  • People with a disability,
  • People who are coping with a chronic disease
  • Mental health services
  • Sexual health programs
  • People with addictions

Business and finance:

  • Use extensive knowledge of the community service programs and financial factors driving this portfolio in order to identify business development and growth opportunities, and in conjunction with the GM Business Support and Innovation develop effective business case documentation to support business growth and development.
  • Ensure all services are meeting identified community needs and are operating efficiently, effectively, and delivery desired and measurable outcomes.
  • Develop and monitor department budgets with the Finance Manager in alignment with the strategic and financial plans.
  • Provide a proactive approach to operational change in response to major service reform at both a State and Federal level.
  • Work within the SMG to respond quickly, analyse risks and effectively to capitalise on changes in the business environment in relation to new business opportunities.
  • Provide continuous review and critical input into strategic plans and objectives to ensure these meet the emerging needs of GCH’s community and stakeholders.

Human Resource Management

  • Make recommendations on human resource management inclusive of strategies, systems, workforce planning, policies and procedures to meet GCH business objectives.
  • Coordinate GCH’s professional development and training program to support team, organisation and strategic goals.
  • Ensure accurate and confidential personnel records are maintained.
  • Ensure all staff and contractors, reporting to or engaged by you, receive a thorough induction including occupational safety and emergency response matters.
  • Develop, coach and mentor staff to build a high performing team with a commitment to shared goals.
  • Ensure that staff are aware of and adhere to GCH policies and procedures.
  • Drive a culture of effective team work, communication, high quality service provision, respect and collaboration.
  • Value individual differences and diversity and ensure that teams engage in knowledge transfer.
  • Support Managers to achieve quarterly and annual targets for their programs.
  • Provide regular supervision, support and direction to Managers; ensuring that each is continuously developing their skill base.
  • Work with the Human Resource team to recruit and retain appropriately qualified and skilled staff to fulfil the Social Support portfolio requirements.

Organisation Oversight

  • Ensure a focus on evidence based practice, together with a rigorous approach to evaluation and documentation of programs and outcomes, understanding the responsibility of practitioners to add to the body of professional knowledge.
  • Support staff to meet this requirement, and to commit where possible to research, documentation, presentation and publication of practice learnings.
  • Ensure a focus on and adherence to clinical governance guidelines and procedures. Review relevant policies and procedures as required and update in line with best practice and legislative changes.
  • Regularly review the risks associated with Social Support services and ensure the risk register is updated and actioned.
  • Attend approved professional development sessions and keep up to date with current developments, theories and practices in the field and participate in compulsory GCH training programs.
  • Ensure that client and staff confidentiality is respected and upheld at all times.
  • Provide written reports to the CEO as required detailing service performance, growth and development, or other formal reports, including contributions for annual and quality of care reports, member newsletters and reports for the Board.
  • Support student placements and participate in supervising students and/or volunteers as required, including writing reports for students with regard to clinical placement outcomes.
  • Provide written reports to the CEO as required detailing service performance, growth and development, or other formal reports.

Other: