JOB DESCRIPTION /
POST: / HAIRDRESSING APPRENTICE
GRADE: / Apprenticeship
RESPONSIBLE TO: / Head of Department – Hairdressing & Beauty Therapies
RESPONSIBLE FOR: / Required to work in Salon 141 Gosport carrying out services/treatments on fee paying clients, ensuring a professional attitude and maintaining the workplace to the required standard set out by health and safety legislation.
MAIN DUTIES

1. To provide excellent customer service to all clients & visitors of the salon by ensuring:

  1. the highest standards of customer care;
  2. appropriate responses to telephone enquiries;
  3. appropriate professional conduct with clients, visitors, students & staff;

2. To work with the Head of Department & salon manager to ensure that the salon runs as a commercial business.

  1. Endeavour to improve client base within the salon.
  2. Ensure the working week of 37 hours is maintained.
  3. Ensure all client details are recorded for future services & for mail shot opportunities to improve repeat business.
  4. Ensure effective team work with all staff & students within the salon.
  5. Follow all set salon procedures for handling client payments for services, treatments & retail sales.
  6. Ensure effective stock control.
  1. To co-ordinate and maintain stocks of hairdressing products and chemicals including:
  1. setting up an inventory of all stock held;
  2. ensuring that regular orders for hairdressing products and chemicals are placed on the College’s financial system;
  3. liaising with suppliers to ensure accurate and timely delivery of orders;
6.General

(i)To provide cover for the other apprentices during periods of absence.

(ii)To participate in the College’s Appraisal Scheme and undertake any professional development as identified with your line manager.

(iii)To adhere to College Health and Safety and Equal Opportunities policies and to comply with relevant legislation.

(iv)To undertake any other such duties as may be reasonably required of you commensurate with your grade, at your initial place or work or at any of the other College sites as determined by the Principal.

SAFEGUARDING AND PROMOTING WELFARE OF CHILDREN
All work in the College involves some degree of responsibility for safeguarding children, although the extent of that responsibility will vary according to the nature of the post. Fareham College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder must be aware of the College’s policies which safeguard and promote the welfare of children, and adhere to their guidelines.
CONDITIONS OF SERVICE
The Conditions of Service, which apply to this Post and other detailed information, is available from the Human Resources Department.
This job description is not exhaustive but outlines the main features of the post. It may vary
as the post evolves without affecting the nature of the duties and the responsibility level.
In consultation with you, it is liable to variation.
PERSON SPECIFICATION /
POST: / HAIRDRESSING APPRENTICE
NO. / CRITERIA / ESSENTIAL/DESIRABLE / HOW ASSESSED
QUALIFICATIONS
1 / 3 GCSE’s - Grade Cor above / Essential / Application Form & Certificates
2 / VRQ/NVQ Level 2 Hairdressing or equivalent qualification / Essential / Application Form & Certificates
EXPERIENCE & KNOWLEDGE
1 / Experience of working within the hairdressing industry / Essential / Application Form & Interview
2 / Experience of working in a salon environment and of meeting client needs & expectations / Desirable / Application Form & Interview
SKILLS & COMPETENCIES
1 / Ability to work under pressure in a team environment and produce work to an excellent standard. / Essential / Application Form & Interview
2 / Ability to work on own initiative, and identify tasks to be undertaken within the remit of the post. / Essential / Application Form & Interview
3 / Ability to comply with strict regulations about confidentiality. / Essential / Application Form & Interview
4 / Ability to communicate effectively both orally and in writing to individuals. / Essential / Application Form & Interview
PERSONAL QUALITIES
1 / The flexibility to undertake a wide range of hairdressing services. / Essential / Application Form Interview
2 / A professional attitude is essential. / Essential / Application Form & Interview
3 / Willingness to learn all aspects of the hairdressing industry
. / Desirable / Application Form & Interview
OTHER
1 / An interest in the hairdressing sector / Application Form & Interview
FOR SIGNATURE BY APPOINTED EMPLOYEE:
I hereby confirm my agreement to the job description for my role as set out above
Print Name: / ______/ Date: / ______
Signature: / ______

\\fcfile02\Collaborative\Central\HR\PERSONNEL\Recruitment\Recruitment Review - 2013\Job Description Template.docx