12 Fulmar Crescent, Hemel Hempstead, Herts, HP1 1SG

Amanda Brooks

12 Fulmar Crescent, Hemel Hempstead, Herts, HP1 1SG

Mobile: 07929671908

Home Tel: (01442) 394852

Email:

Profile

I am a polite, self-motivated and trustworthy woman. I am hard working, well organised, with good attention to detail and have an enthusiasm to learn. I also enjoy working as part of a team and am able to organise or lead a team.

Skills/Achievements

·  Confident working with all age groups

·  Able to work in a team or on my own initiative

·  Good attendance and punctuality records

·  Full driving licence and own car

·  Computer skills – including knowledge of all Microsoft packages including Word, Excel, PowerPoint, Publisher and Outlook

·  Excellent Customer Service skills

·  Always smartly dressed and presentable

·  Extremely organised with good attention to detail

·  Confident and articulate telephone manner

·  Decision making

Career Summary/Work Experience

Sept 2016 – Present: Aspin Group – Procurement Administrator

My main function in this job is:

·  Use Sage 200 to deliver lines on purchase orders as I receive proof of delivery (PODs) chasing up suppliers and colleagues for delivery notes or confirmation that items have been received

·  Regularly file all physical delivery notes in to folders by supplier name and use a system called Syrinx to add electronic delivery and collection notes

·  Look at invoices that are missing delivery notes and request confirmation, deliver these when approved

Maintain the Supplier Database, particularly the addition of new suppliers. This includes:

·  Sending out new supplier questionnaires to the requested person or email address and following up

·  Requesting forms, Terms and Conditions and insurance details, complete the forms and get terms checked by a colleague and negotiate the terms on their behalf until an agreement is made

Maintain the PPE stock by:

·  Keeping up to date stock sheets including performing stock takes, record when anything is given out or new items are received in, place a requisition to order in more items as needed

I have also been regularly helping one of the Quantity Surveyors by:

·  Compiling spreadsheets with job costings, inputting and completing CVRs to provide more accurate cost estimations, completing applications for payment and closing contract forms, keeping records up to date regarding onsite works and time spent on projects by the design teams

June 2015 – Sept 2016: DreamSearch Ltd Recruitment Specialists – Recruitment Co-Ordinator

·  Searching for suitable CVs and contacting the candidate to gage or gain their interest in the job opportunity, preparing and sending suitable CVs to clients

·  Liaising with both candidates and clients to arrange interviews, start dates and feedback as necessary via phone or email

·  Preparing and sending out marketing mailers for exceptional candidates, mapping clients in new areas as needed for further marketing mailers and calling clients to gain feedback

·  Posting and updating job adverts on job boards

·  Preparing invoices and sending them to clients, chasing payments and logging date of receipt

July 2012 – June 2015: Northgate Managed Services / Capita MITS (Managed IT Solutions) / Northgate Public Services – Procurement Administrator

During this time the company I worked for underwent an acquisition and subsequent name change.

·  Acquired quotes from preferred vendors

·  Dealt with a high volume of quotes and orders and accurately placed orders

·  Kept on top of the delivery status of orders, getting ETAs (Estimated time of arrival) and PODs (Proof of delivery)

·  Ensured invoices were correct, Identified and fixed any issues that arose such as incorrect price, shipping address, stock levels or delayed deliveries

·  Used SAP to process orders and VMWare software to provide quotes for 3 of our clients

·  Trained both new and current staff on the different processes and systems

Between August 2011 and June 2012 I was looking to change career to admin, therefore took on a number of voluntary roles to gain appropriate experience.

June 2012 – July 2012: Citizens Advise Bureau – Receptionist (Volunteer)

·  Meet and signed in visitors

·  Retrieved their personal records or created new ones if needed so the advisors knew the clients situation

·  Accepted and adhered to the need for strict confidentiality

·  Able to stay calm under pressure in an often busy environment

February 2012 – April 2012: DreamSearch Ltd Recruitment Specialists – Admin Assistant (3 month Voluntary Work Experience)

·  Improved the internal database by suggesting and implementing new processes to improve efficiency

·  Accurate data entry and maintenance of existing records

·  Resourced CVs and Clients

·  Created and sent marketing campaigns out to clients.

·  Liaised with candidates and clients via phone and email

·  Filing client and candidate information accurately

December 2011 – February 2012: Dacorum Rent Aid / UK Training & Development- Office Support (Volunteer)

At Dacorum Rent Aid:

·  Answered the phone and transferred callers on to relevant staff

·  Transferred old paper records on to the computer database

At UK Training and Development:

·  Filing and Photocopying

·  Collected and franked outgoing post

·  Internet based research to update client information and checked accuracy between paper and online database records

·  Printed and made up marketing packs

September 2010 – July 2011: Blockbuster in Hemel Hempstead – Customer Service Representative

·  Operated the till and Ensured the shop floor stayed tidy

·  Created and altered customer records at their request

·  Helped customers by giving advice and informing them about the different deals

·  Maintained a friendly and helpful presence in the store

·  Approached customers on the shop floor that may require assistance

September 07 – September 2010: Homebase Apsley – Customer Assistant (Part Time)

·  Cashier including refunds

·  Logged, checked and located stock using internal systems

·  Used the paint mixing machine

September 08 – July 2011: Crossover Christian club (Volunteer)

·  Looked after 11- 16 year olds that attended Crossover in after school and lunchtime clubs

·  Aided a club leader or personally ran meetings

Qualifications

West Herts College 2009- 2011

Level 3 BTEC Uniformed Public Services: Triple Distinction (A)

The Hemel Hempstead School 2006- 2008

Level 3 BTEC Performing Arts, A Level Ethics and Philosophy

The Cavendish School 2001- 2006

9 GCSE’s 6 grades A-C including Maths and English

Ten level 4 undergraduate CAT points from the University of Hull for completing the Lessons from Auschwitz Project.

References: Available upon request