EOC Contact List(rev.10.2010)

Information Management Officer (Informatics Ctr.);

SSS Officer; VMG-SS Officer; ITS Officer

Contact Listings:

  1. North EOC
  2. South EOC
  3. Informatics Center Support – (IC LeadershipTeam)
  4. Systems Support Services (SSS) –Inpatient Clinical Support
  5. Vanderbilt Medical Group -Systems Support (VMG-SS) – Outpatient Clinical
  6. Information Technology Services (ITS – Telephone and Technical)
  7. IC - AOC Instructions and Contact Information rev-8/2010

North Emergency Operations Center (Learning Center Round Wing of MCN)

Position / Phone Number / Jack number
Incident Commander / 2-4362 / 3 Floor
Emergency Coordinating Officer / 3-1907 / 16 Floor
Chief Physician Officer / 3-0629 / 14 Floor
Communications Officer / 2-5800 / 10 (on wall)
Finance Officer / 2-7940 / 4 Floor
Info. Mgmt Officer / 3-0631 / 15 Floor
Liaison Officer / 2-7943 / 1 Floor
Logistics Officer / 2-7945 / 6 Floor
Operations Officer / 2-7979 / 7 Floor
Planning Officer / 2-7996 / 2 Floor
Public Info. Officer / 2-8031 / 9 Floor
Safety Officer / 2-8041 / 5 Floor
Security Officer / 2-8103 / 8 Floor
Red phone 1 / 6-4303 / (On left side of window)
Red Phone 2 / 6-6794
Red Phone 3 / 6-6793
Bell Line / 329-4996 / Wall Jack 11
Ring Down Lines
VUH OR / 2-6778 rings to 25001 / Floor Jack V23 B
VUH ED / 6-3333 rings to 2-5002 / Floor Jack V23 A
VCH OR / 4-0009 rings to 7-3015 (located in 3527 VCH OR) / Wall Jack 13
VCH ED / 4-0004 rings to 7-6426 / Wall Jack 12

Updated 4/10

South EOC Phone List (Children’s Hospital- Wadlington Conference Rm)

**These phones are to be installed in drop down lines in ceiling tile in middle of room.

Officer Position / Extension-
phone exchange
[936; 343; 322] / Jack Number
Liaison / 66173 / 1
Planning / 66152 / 2
Incident Commander / 66154 / 3
Finance / 66180 / 4
Safety / 66156 / 5
Logistics / 66151 / 6
Operations / 66155 / 7
Security / 66150 / 8
Public Information / 66157 / 9
Communications / 67742 / 10
Chief Physician / 66158 / 14
Information Management / 66161 / 15
Emergency Coordination / 66159 / 16
Red Phone / 28148 / Port VO1A (Room 2202B)
Red Phone / 66795 / Port V06B
Red Phone / 66798 / Port V06A
Bell Line / 329-9727 / Room 2202A
Located in last cabinet / 66162 / Fax number
VCH ED Ring down / 73280 rings to Dterm 64330 with line appearance 76426 / Wall jack Located in left side of room (labeled)
VCH OR ring down 1 / 73281 Rings to 73015 / Wall jack Located on left side of room
VCH OR ring down 2 / 73283 Rings to 25002 / Wall jack Located on left side of room
VCH OR ring down 3 / 73285 Rings to 25001 / Wall jack Located on left side of room

Informatics Contact Information – DR Team Lead

NOTE: IM-AOC – contacted through the HelpDesk

Work / Pager / Home / Cell
Vicki / 343-1730 / 835-1739 / 889-6901 / 294-1873
Kevin / 343-5426 / 835-1699 / 292-8453 / 715-1930
Sheledia / 936-3947 / 835-9267 / 865-1447 / 498-5267
Theresa / 343-7179 / 831-4533 / N/A / 429-0801
Larry / 936-8561 / 835-5498 / 346-9300 / 752-9186
John Doulis* only in emergency -see note in IC guidelines / 618-3131
Pam Hoffner / 322-0242 / 835-1016 / 415-1126(c) / 712-4441(b/u)
Chris Wright / 343-4712 / 835-1773 / 824-8678 / 293-1571
DR On-Call Pager / 835-7472 / Comp Ops / 322-3767 Red:936-9004
Helpdesk (main/backdoor) / 343-4357 / 322-3712 / Red Phone: / 936-7665
Helpdesk Mgr On-Call / ------/ 835-1036
SSS-On Call pager / 835-1031* / Karen Hughart/Gwen Holder
VMG-SS On-Call pager / 835-0669* / Laura Butler
ITS-Contact Ctr / 497-6089* / Pat Jones (does not have pgr)
Operator/Hosp Inform. / Direct: / 322-2608 / Info Desk: / 322-5000
SunGard / 565-1000 / 1-800--441-1181 PIN: Vandy
AlarmPoint (dial-in) / 322-8574 / Vandy Conf. Bridge Ln / 343-6048
AT&T Conf Call (#1) / 1-877-494-5165. Host 508329. Part 860195
AT&T Conf Call (#2) / 1-866-209-6438. Host 798317. Part 599310
VUPD / 322-2745 / Delta: / 343-0316
3401 Security / 567-0193 (Desk) / 557-0193 (Cell)
Vandy Environmental Health & Safety / P: 835-4965

System Support Services (SSS) – Karen Hughart/Gwen Holder Lead

Name / Work/Pager / Home / Cell
Karen Hughart / 260-1063 / 835-1031*
Gwen Holder / 429-8949
Nola Vest / 438-9905
Debi Camp / 477-2586
Sara Winters Turcotte / 429-8171
Laurel Roberts / 484-5359
Administrative Pager / 835-1031

VMG-System Support & Innovation Dept (SSI) – Laura Butler - Lead

Name / Work/Pager / Home / Cell
Laura Butler / 835-0669*

ITS – Telecom/IT Support – Pat Jones – Lead

Name / Work/Pager / Home / Cell
Pat Jones / 497-6089*

IC - AOC Instructions and Contact Information rev-8/2010

Contact / Number / Notes
Help Desk Manager On Call -pager / 615-835-1036 / The Help Desk Manager On Call will provide Incident Management assistance;
  • liaison with the Help Desk
  • inquiries about other incident and change records
  • engage Hospital Administration by way of downtime text page communications and or invitations to join the Bridge call on an as needed basis. (Informatics Center Administrator On-Call may be required to facilitate communication to clinical administration (i.e. Hospital Administration) staff if necessary.)

HD back door phone number / 615-322-3712 / At busy times the 'back door' number may not be answered.
Working through Help Desk Manager On Call is preferred.
Conference Call Bridge - Primary / Conference Call Bridge (Primary): 1-877-494-5165
Participant Code: 860195 / Help Desk Manager or Help Desk staff can assist.
Conference Call Bridge - Secondary / Conference Call Bridge (Secondary): 1-866-209-6438
Participant Code: 599310 / Help Desk Manager or Help Desk staff can assist.
Dr Doulis / 615-618-3131 / See below for escalation guidelines
Disaster Recovery Coordinator On Call - pager / 615- 835-7472 / See below for contact guidelines

(R:/EOC Sub-plan) EOC Contact Listing-Information Mgmt Officer1 | Page