Handy tips for new tenants.

  1. Emergency Numbers for Security 083 6473 552/063 8524 998/079 688 9909. Note that anybody that uses these numbers for complaints or maintenance problems will receive a fine of R500.00.
  2. DSTV cables are only done by Macprop Maintenance. Standard Cable work for DSTV is for our bill but all other work that you need done is for your own bill for example explorer dish; extra TV in the rooms.Please phone the office first for help between office hours only 8:00am till 16:30pm. (Shaun 0791472100)
  3. Domestic workers must have a Macprop ID card please ask for one at the office.
  4. Maintenance problems need to be send by e-mail only to or Remember that if you send the list today your problem can only be attended to the next day because jobs are given at 7:00am to all workers. Please provide us with a day that you are available for us to work inside your house. Please do not expect us to work on weekends with maintenance problems that could have been addressed already during the week. Working hours for maintenance 8:00am till 16:00pm. After hours will be charged.
  5. Please respect all Macprop workers and only phone us during office hours we all have family at home just like you (8:00-16:30 office hours)thatincludes Sms and WhatsApp.
  6. Please respect and care for your unit at all times. We will charge you for damages to our property.
  7. Please take care of our gardens, and if your pets damage our gardens we will ask you to remove them. If you give notice and our grass is not in the same state as you received it, we will fix it on your account. No swimming pools on our grass.
  8. Pec meter (pre-paid meters) emergency number 0827384693. Electricity is Eskom electricity and can be bought at Checkers, Pick a Pay and most outlets.
  9. No Garden gates can be locked. They must be open at all times.
  10. No late payments for your rent will be accepted. EFT payments must be done by the 1ste and Debit orders by the 1st or 16th of every month.
  11. S. H. Mac Tenants must have a yellow sticker on their cars and provide the security with only 2 contact numbers at the gate.
  12. If you look around you and everybody’s electricity is down, it means there is an area problem. Please phone Tshwane electricity yourself. There is 800 units that phone us if the electricity go’s down. If we do maintenance on electricity we will send out a sms to tenants.
  13. All contracts must be signed in the first 2 weeks of moving in. If not you will be charged for legal cost again R750.00.
  14. If you replace our curtain railings with other rails, you need to keep ours safe for the day you leave our units so that you can put them back. You will be charged if they are not in the unit.
  15. The safest place for kids to play is in your own yard. Small children should not play in the streets and throw stones.Please do not vandalize our gardens. The parents will be notifiedand will be liable for all costs involved.