Sales and Advertising Co-ordinator – Job Description
Salary: £20,000 to £22,500 a year, depending on skills and experience
Working Hours: Full-time working 37.5 hours per week, Monday to Friday
Location: The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE
Closing date: 9am on Tuesday, 30th May 2017
Interviews: Wednesday, 7th June 2017 held at The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE
Overview of the role
We are looking for a resourceful and enthusiastic person to work with us, as part of our Marketing, Sales and Development Team. This role is based at our Oxford office, and will be responsible for space-filling at our centres across the UK and will involve occasional travel and evening work.
This role is important in securing the right types of tenants for our premises, in order to help them change the world for the better. Working with the Sales and Development Manager (line manager for this position), you will be identifying new networks and contacts to help promote our centres to fantastic, worthy and inspiring charities and social businesses. Some of the enquiries are routine, but the people you meet and chat with over the phone are really interesting and help you learn more about their work to make a better world.
A typical day might look like…
You’ll come into the office in Oxford in the morning and start the day with a list of enquiries to recontact with updates of what space is available. Phone calls and emails will come throughout the day, and you will respond to these with charm and speed. Sometimes you’ll deal with an enquiry that doesn’t fit the normal, run-of-the-mill process and so you’ll talk with your friendly colleagues, either in Head Office or at one of the regional centres, to find an answer.
The Ethical Property Company
Ethical Property is one of the UK’s leading social businesses. We aim to ensure that commercial property supports the creation of a better world, through the provision of office and meeting space to charities and voluntary groups, retail space that supports small businesses and social enterprises and workshops for organisations in creative and cottage industries.
Having purchased our first centre in 1998, we now own 17 centres across the UK, and manage a further six Property Management Contracts, on behalf of like-minded landlords. We currently employ around 95 employees and support more than 1,000 organisations working in a wide variety of sectors. In addition, we have also helped develop a family of organisations including sister companies in Australia, Belgium and France as well as Ethical IT who provide bespoke IT support, and The Ethical Property Foundation, a charity that works alongside us to give property advice to the wider sector. All of our centres are managed to minimise energy use, waste, car travel and the use of harmful materials while offering tenants modern, affordable and flexible space managed in a transparent and supportive way.
Plans for the future
We have ambitious plans for growth: our new building in London, The Green House, will be twice the size of our largest building, and we have a new project under construction in Bristol. Other areas of expansion could include new projects in Manchester, Cardiff and elsewhere in London. These centres will offer a blend of office, meeting and conference space, ethical retail and potentially light industrial. We will directly manage all of the new centres. Our centres will be a mix of owned buildings, managed buildings and joint initiatives which we part own.
The role of Sales and Advertising Co-ordinator will be essential in the successful filling of these new buildings – these are exciting times for someone with the ambition to deliver.
Our commitment
We are serious about the commitment we make to our employees in providing an enjoyable, relaxed and productive working environment. Equally, we expect our employees to be serious about the commitment they make to the company and their colleagues.
Job description
The post holder will be primarily responsible for (but not limited to):
· Selling space within our centres, including office, studio and retail space;
o Responding to initial space enquiries received for Ethical Property centres;
o Ensuring accurate records of space enquiries are maintained on our central database system;
o Maintaining regular communication with enquirers until space is found to meet their needs;
o Posting regular online adverts to promote our space.
· Identifying new advertising opportunities, and working with paid-for and free advertisers to increase enquiries for our vacant space.
Additionally, the post holder will:
· Support the development of new projects by helping to identify potential demand for new centres, property management contracts (where we manage buildings on behalf of other social landlords) and other products;
· Support the delivery of our communications strategy: this includes contributing to our twitter accounts, LinkedIn pages, blogs and websites;
· Work with the Sales and Development Manager, Operations Department and Marketing Team to ensure our services better meet the needs of our customers. This includes space planning, improving the look and feel of buildings and identifying new services;
· Work with the Sales and Development Manager to evaluate and improve our internal procedures for managing sales;
· Provide information useful for research into the needs of potential customers and trends within the property market, and for internal reports;
· Provide general administrative support to the team including data entry and database management as well as responding to general enquiries.
Other responsibilities:
· Working within the company’s procedures and policies;
· Working to improve the services we provide to tenants;
· Working to improve the company's social and environmental objectives;
· Covering for other members of the team in times of annual leave or training, etc.;
· Other duties commensurate with the post;
· Attending company-wide events, such as the annual Staff Conference, Christmas Party and training sessions.
Person specification
· You will be able to communicate well, in writing and orally, with a diverse range of audiences;
· Value accuracy and attention to detail and be well organised;
· Understand the needs of the voluntary and community sector;
· Enjoy using your own initiative, prioritising tasks and meeting challenging deadlines while maintaining good service levels;
· Be enthusiastic;
· Be comfortable using social media as a sales tool;
· Have a good understanding of Microsoft Office;
· Ideally have experience of working within a sales or fundraising context.
Contractual details
This is a permanent contract with a three month probationary period. The post is full time working 37.5 hours a week, Monday to Friday. The salary range is £20,000 to £22,500 a year, depending on skills and experience.
Benefits include 25 days holiday entitlement pro-rata, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, childcare vouchers, season ticket loans, interest free personal loans, as well as other benefits.
Applications
Please visit our website (http://www.ethicalproperty.co.uk/careers.php) and download the Application Pack, email your completed application to by the stated closing date and time.
Important Information
· We use the person specification to shortlist candidates. Please ensure you make full use of section four of the application form to identify how you meet the person specification.
· You must be eligible to work in the UK in order to apply for this role.
· Submit your Application Pack in the current Word document; we are unable to process applications in PDF format.
· We do not use the equal opportunities form for shortlisting purposes, this is for our monitoring purposes only.
· Please note that we do not accept applications from recruitment agencies.
· We do not accept CV’s.
Contact Details
The Ethical Property Company, Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE
T: 01865 207810 E: W: www.ethicalproperty.co.uk/careers
Did you know we won the ‘best places to work in property’ award in 2016?
Sales and Advertising Co-ordinator, Oxford – Job Description (May 2017) Page 1 of 3