OWA (Outlook Web Access) 2010 & MS Outlook 2010 Email FAQs
How can I access my eiNetwork email account?
There are two ways that library staff can access their eiNetwork email account.
§ MS Outlook Client – this is an icon that resides on your desktop. If you have never used this before – setup will be required by the eiNetwork helpdesk.
§ Outlook Web Access (OWA) - this can be accessed through a web browser such as Internet Explorer, Chrome or Firefox.
What is OWA (Outlook Web Access)?
§ OWA stands for an Outlook Web App and is the web email that can be accessed through Internet Explorer, Chrome or Firefox at https://mail.einetwork.net/
How do I know if I am using OWA?
§ You will you know that you are using OWA because you will see ‘Outlook Web App’ in the upper left corner of your mailbox as well as seeing the browser information at the top of your screen (such as the Internet Explorer, Chrome or Firefox icon).
o Many library staff use OWA web email since it can be accessed through any computer (staff or public) as well as computers outside of the library (such as your home computer)
How do I access OWA?
§ Open any internet browser such as Internet Explorer, Chrome or Firefox.
§ In the address box type https://mail.einetwork.net/
§ Enter your username and password.
o If you share a computer with other co-workers, you will want to keep the top button checked for “This is a public or shared computer.”
What is MS Outlook?
§ MS Outlook is a client version of your email (there is software that resides on your computer that allows you to access your eiNetwork email).
§ You access your Outlook email account by clicking on an icon on your desktop.
§ MS Outlook provides additional features that aren’t available in the web version (OWA).
§ Staff that have their own work computer (and own personal computer login) may have access to the MS Outlook Client.
How do I know if I am using MS Outlook?
§ You will you know that you are using the MS Outlook Client because you will see the MS Outlook Client Icon in the upper left corner of your mailbox as well as seeing your Mailbox Name at the top of your screen.
Note: If you are a MS Outlook Client user and need to access your eiNetwork email account from anywhere outside of the library, all you need to do is follow the instructions for accessing your eiNetwork email account using OWA (Outlook Web Access).
How do I know if I need to use OWA (Outlook Web Access) or MS Outlook?
§ If you have your own work computer at the library (and have your own personal computer login), you have access to (and can use) either OWA (Outlook Web Access) and/or the MS Outlook Client.
o Setup is required to use the MS Outlook client for the first time & can be requested from the eiNetwork Help Desk.
§ If you share a work computer at the library, you must use OWA (Outlook Web Access).
What does having “my own personal computer login” mean since this is required to use the MS Outlook client?
§ When logging into Windows on a staff computer, if you are logging with your own username/password (ex. amorosoa) rather than the general staff windows login (ex. shalerstaff) – this is how you know you are using your own personal login for that particular computer.