Vision 2020 Housing accommodation and Support Seminar at QAC
May 12th 2011
Care Quality Commission New Registration, Inspection and Monitoring
How this affects specialist providers – Frank Ward Henshaws Society for Blind People
Aims of the Session
Look at how the changes in Registration impact on:
–Users of services with specialist needs
–Providers of services for people with specialist needs
–Consider unexpected consequences
–Look at opportunities that may arise
The Health and Social Care Act means:
–Registration and Inspection applies to all “Regulated Services” across Health and Social Care
–Most of us are aware of the old regulations and that there are new regulations and Framework but we need to delve a little deeper for the implications.
No “Specialism” on Registration Certificate
–If we want to specialise we must say that in the Statement of Purpose
–This means we need to market the specialism
–Will non-specialist providers need to demonstrate their level of expertise?
There are new Registration Categories for:
–Residential FE Colleges
–Supported Living Services
New Guidance on Supported Living
–Clarifies the legality of landlord / care provider split
–Talks about demonstrating the capacity to understand a tenancy
–Points out the necessity for the tenant to understand they can choose care providers.
No Grades for Inspections
–Poor or adequate service remain so
–Unless they pay for a CQC “approved” private inspection:
Inspection is against new “Outcomes”those that may be of Interest
Outcome 4 “Suitability of personalised care treatment and support”
–Do services meet individual need?
–For specialist services we expect that this would be inspected and non-specialist providers would need to demonstrate this.
–If not a “specialist” service (as defined by Statement of Purpose) what is the trigger to look at this?
Outcome 12 “Requirements relating to worker”
–Skills for Care say that training needs to“meet the needs of the user group”
–Dementia and Autism are obvious needs highlighted by CQC – what about sight loss?
–Should we expect that this will be left uncovered and be happy with this?
–Should we offer specialist training
–Should we campaign for quality in non-specialist services?
–We should expect VI in older people and those with Learning Disability to be considered.
–What about specialist inspections? Will these depend on the Inspectors experience?
–Should we be promoting Experts by Experience who can assist these inspections?
–Guidance for Inspectors – where is it? There is Guidance for Dementia and there was a Physical and Sensory Impairment Group that CSCI used to defer to for guidance.
What should we donext?
–Promote the expectation that VI in older people and those with Learning Disability is considered when inspecting services.
–Promote and assist with the developments of specialist inspections?
–Develop experience of Inspectors through contact with CQC?
–Lobby for Guidance for Inspectors?
N:\Society\MANAGEMENT\YORKSHIRE\RESIDENTIAL AND COMMUNITY HOUSING\Frank Ward\vision 2020 conference\New CQC Registration and Specialist Providers.doc