DOROTHY TONUA - BAGTAS
Discovery Gardens, Dubai, UAE. * Mobile: +971 52 741 6168 * Email:
More than 9 Years of Project Management, Business Development and Sales and Marketing Experience in IT/Outsourcing/Managed Service/Electronics/Mobile Industry in the Middle East.
Specialized in management of large scale teams, facilities and operations in terms of planning, implementation budgets and projections with proven track record.
More than 5 years experienced in Marketing from one of a leading Pharmaceutical/Nutritional Company in the Philippines. Extensive expertise in CRM, Product Launch, Administration and Financial Management and 4 years’ experience as an Executive in one of the leading Courier Company in the Philippines.
CAREER HISTORY
Business Development Manager
Li Tong Group (LTG) Dubai, UAE
October 2015– Present
Li Tong Group founded since year 2000 with 15 wholly-owned facilities around the globe Provide ICT Asset management and Security solutions for Telecom, Enterprise, GOV and Banking
- Developed channel with OEM/ODM, 3PL supply chain distribution and responsible in managing the complex requirements for reverse logistics, scrap disposal and end of life take-back program.
- Provides managed services and solutions which include Statement of Work (SOA) and Service Level Agreement (SLA) and implement programs that are tailor-made to fit clients' unique requirements.
- Experienced on reverse supply chain solution for reverse logistics, processing and reuse, recovery and recycle of its electronic wastes that tailor-made to best fit their unique business model.
- Responsible for all RFP/RFQ invitations. Possess a high level of responsibility for reviewing and updating proposal templates to meet very specific RFP response deadlines as set forth by clients
- Responsible for preparation of Invoice through ERP System, PO, Procurement Approval Form and Invoicing.
- Develop Marketing and Sales strategies and utilize suitable tools as advertisements, exhibitions, etc. to show case the company’s products and services.
- Establish rapport with existing customers, understanding their principals and ensuring maximization of the turnover from their products and services.
Key Account Manager
Alliance Communication Solutions L.L.C Dubai, UAE
February 2015–October 2015
Alliance Communication Solutions is a Systems Integrator, in the field of IT & Communication in the Middle-eastern market that provides range of effective and reliable, state-of-the art Communication solutions for industrial and commercial applications on a regional basis.
- Identify key decision makers and influencers, build relationships and drive sales across multiple levels.
- Establish and maintain high-level executive and management contacts to position and sell the products and services.
- Develop business plans that can demonstrate sales activity and growth plans for executive management.
- Identify project opportunities, promote and leverage successes globally and work within the ASD organization to insure ongoing, effective communication of contacts, relationships and project opportunities.
- Provide leadership to project management staff in order to drive sales.
- Responsible for the expansion, retention and penetration of new accounts while simultaneously maintaining customer satisfaction.
Project Manager
Filcom Technologies LLC. Dubai UAE
September 2009–April 2014
Filcom Technologies focused on developing advanced solutions that help organizations manage voice, data and video communications over a single multi- service infrastructure.
- Managing more than 45 outsource (technician and admin) employees deployed in various clients for both Consumer and Enterprise accounts.
- Generally deals with UAE Top Companies for Structured cabling projects, ensuring seamless operational support at any given time.
- Responsible and managing more than 30 technical staff for structured cabling projects across UAE.
- Manage complex account and large tender to generate business
- Act as the single point of contact from pre- to post sales (revenue generation, forecasting and planning, project management and service trouble handling, billing reconciliation and collection).
- Responsible for all RFP/RFQ invitations.
- Identifies resources needed and provide insights overview of the assigns responsibilities.
- Motivates team to work together in the most efficient manner
- Provides project budget and analysis report.
Administrative and Project Assistant
Filcom Technologies LLC. Dubai UAE
July 2007–August 2008
- Managing the acquisition of material, equipment, labor.
- Responsible in verifying BOQ against project requirements, preparing quotations and submittal to customer for approval.
- Preparing meeting agendas, conducting meetings and conference calls,
- Responsible for project schedule, reviewing scope of work, updating the project team progress, performing quality control functions, and monitoring and controlling costs.
- Responsible in successful completion of invoicing, documentations, and closing of projects.
Marketing Project Coordinator
Mead Johnson Nutrition, Philippines
June 2002–May 2007
Mead Johnson has been able to address a wide range in pediatric feeding solutions for healthy infants as well as those with feeding difficulties.
- Responsible for Department Budget and Expenses
- Organizing and Implementing events programs nationwide
- Responsible for all Direct Marketing fulfillment requirements
- Coordinating with supply chain department on sample production inventories and deliverables.
- Handles logistical requirements of Prenatal Programs and Activities
- Assisting in execution of marketing campaigns for infant brands
- Liaison directly with Agencies on TV, Media, and Print Ads requirements
- Handling diary management, travel planning, correspondence and office administration
- Handles logistical requirements for conferences and product launch
Project Undertaken:
- Achieve BPLAN Commitments for CRM Project Omnibus
- Prenatal Programs and Activities (MDs and RNDs)
- Marketing campaigns for infant brands: (Alacta, Alactamil,
- Alactagrow, Enfalac, Enfapro, Enfagrow, Enfakid, Enfamama)
Executive Assistant to the Country General Manager
Direct Link / part of PostNord, Philippines
Sept 2001 – Sept 2002
- Provide and assists on time administrative services:
a. HR Management; Recording and filing of pertinent office document; purchasing; monitor and reports cash flow, advances to Finance
- Responsible in handling prospective accounts:
b. Responsible in maintaining accounts (monitoring of shipment bookings, process documentation, invoicing); Generating New Accounts from Database; Handles all customers inquiries; Telemarketing; Visit Clients
Sales Executive for International Mail Division
TNT Express Worldwide, Philippines
Sept 1999 – Aug 2001
- Plan monthly cycle to visit existing and prospective customers
- Meet & exceed monthly budgeted target
- Interact with customers positively to resolve and customer complaints
- Develop and generate sales from existing base towards monthly target
EDUCATION & PERSONAL INFORMATION
Education : 1999: AMA Computer School; Course: Computer System Design and Programming
Nationality : Filipino
Visa Status : Under Husband Sponsorship
Holding a UAE Driving License
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