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Fresh Inspirations

Retail Operations Manual

Infection Control and Regulatory Manual

Replaces: Sept 1, 2004

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Sodexo

Fresh Inspirations

Retail Operations Manual

A Tool for Managing Sodexo Health Care Services Retail Dining Operations

Infection Control and Regulatory Manual

Replaces: Sept 1, 2004

Fresh Inspirations Operations Manual Update Listing

A list is distributed each time an update is made. This form includes all previous updates for the manual. Place this listing in your manual and discard the previous update pages. This list is checked periodically to verify all updates are received and a current list is in the manual. It is important to keep lists current because tracking updates is a regulatory requirement. A listing of all manual updates will be distributed annually. Check your list to ensure you have all the updates and current update lists.

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Retail Standards Manual

FRESH INSPIRATIONS
RETAIL OPERATIONS MANUAL

Proprietary Statement and “Sign-Off” Page

Please sign and return a copy of this page to your district manager.

My signature below confirms that I have read and understand the policies and procedures outlined in the Fresh Inspirations Retail Operations Manual, agree to comply with them to protect the integrity of the program, and that I understand the importance of confidentiality.

This Fresh Inspirations Retail Operations Manual has been issued to:

Unit Name: ______Unit Number: ______

General Manager’s
Signature: ______Date Received: ______

Retail Manager’s
Signature: ______Date Received: ______

Retail Standards Manual

FRESH INSPIRATIONS RETAIL OPERATIONS MANUAL

Table of Contents

Chapter 1 – INTRODUCTION

Fresh Inspirations - The Brand Menu Position Statement

Chapter 2 – Menu at a glance

Fresh Inspirations Brand Menu Overview

Fresh Inspirations Brand Menu Structure

Chapter 3 – Audit tools

M3 Audit Review

Retail Gold Check

Production Gold Check

Competitor Analysis

Pre-Service Meeting Guidelines & Salmpe Meeting Record

Chapter 4 – Introduction to Product and platform standards

Fresh Inspirations and Customer Value

The Fresh Inspirations Menu

Your Fresh Inspirations Flash Drive - Fresh Inspirations Menu Cycle Tools

Fresh Inspirations Recipe Collection

Fresh Inspirations Photo Library

Cost & Pricing Model - 3 Tier Pricing

Nutritutional Analysis

Sodexo Menu Graphics-Install or Update

Sample Fresh Inspirations Labor Models

Fresh Inspirations M3 Standards Overview

Chapter 5 – Beverages

Beverage M3

Health Care Cold Beverage Strategy & Guidelines

Custom Cold Beverage Plan-O-Gram Tool

Sodexo Hot Beverage Strategy

Instructions for Online Training

Cat Man Do Checklist

Chapter 6 – Bakery & Desserts

Bakery & Dessert M3s

Bakery & Dessert Tools

Equipment Plans & Cut Sheets

Shopping List & Product Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Customer Communication

Chapter 7 - Deli

Deli M3s

Deli Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

CHAPTER 8 – Soup

Soup M3s

Soup Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 9 – Grill

Breakfast Grill M3s

Full Service Grill M3s

Grill with Toppings Bar M3s

Grill Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 10 – Favorites

Favorites (Breakfast Steamtable) M3s

Favorites (Lunch / Dinner Entrée) M3s

Favorites Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 11 – Pizza

Pizza M3s

Pizza Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 12– Simply to go

Simply to Go M3s

Simply to Go Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 13 – Salads

Salad Bar M3s

Hand Tossed - option - M3s

Salad Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 14 – Innovations

Innovations M3s

Innovations Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 15 – Impulse

Impulse M3s

Impulse Tools

Equipment Plans & Specifications

Build Cards

Smallwares

Packaging

Merchandising

Signage & Communication

Chapter 16 – Price & pricing strategy

Fresh Inspirations Pricing Strategy

Marketing for Profitability

Value Menu Strategy

Chapter 17 – "In Season" Promotion kit

"In Season" - New for 2009 & Benefits

"In Season" Promotions Programs

Base Kit & Supplemental Orders

"In Season" Promotion Programs

"In Season" Resources & Tools

Suggested Breakfast Items

Fresh Inspirations Operations Manual

FRESH INSPIRATIONS RETAIL OPERATIONS MANUAL

Fresh Inspirations Operations Manual