Department for People
JaneTheadom Head of Learning
Our ref: / PPS/JD / Telephone: / 01702 212124
Your ref: / Fax: / 01702 215972
Date: / 28 December 2018 / E-mail: /
Contact Name: / Julie Davis / DX 2812 Southend
«Parenttitle»«Parentsurname»
‹‹Address››
Dear ‹‹Parenttitle›› ‹‹Parentsurname››,
Re: ‹‹Cfirstname››‹‹Csurname›› (‹‹DOB››)
Southend Borough Council has now issued ‹‹Cfirstname›› with anEducation, Health & Care plan (EHCP) in accordance with Section 36 of Children and Families Act 2014). I would like to take this opportunity to wish ‹‹him/her›› well in ‹‹his/her›› school career.
The Special Educational Needs Team work closely together in aiming to provide a ‘parent friendly’, efficient and helpful service to parents and carers of children/young people for whom an EHC Needs Assessment is to be undertaken. We realise this can be a particularly stressful time for parents and we want to ensure that the SEN team does all it can to involve and support parents from the start of the EHC Needs Assessment through to the finalised Plan.
We seek your help in completing the attached questionnaire, which should take no more than 10 minutes to fill in. We will use this information to develop and improve our service. You may only want to tick the appropriate box, you may wish to make additional comments or to talk through the form with our Information, Advice & Support Service (IASS).It would be helpful if you could return the form within fourteen days to our Information, Advice & Support Manager. The IASS has an independent role within the Local Authority. Unless you specify otherwise, we will respect your right to anonymity and information passed onto the SEN team will be on a collective basis.We would ask your co-operation in returning the form so that your comments can be considered carefully.
Yours sincerely,
Julie Davis
Information Advice & Support Service
Formerly Parent Partnership Service
Tick the appropriate box(s)
1)Who explained the Education, Health & Care Plan (EHCP) process to you?
Class teacher
Educational Psychologist
Friend/relative
Head teacher
Named Officer/LA representative
Special Educational Needs Co-ordinator
Specialist teacher/pre-school teacher
Independent Supporter
Information, Advice and Support Service
Health professional
Social Worker
Someone else
Would you have liked to have further information at the start of the processYes/No
Further comments:
2)Did you find the EHCP process?
Helpful and clear
Too formal but basically OK
Difficult to understand
Further comments:
3)Would you have liked more support or advice during your child’s EHC Needs Assessment?
Yes/No
If you answered Yes can you tell us what kind of help you would have liked during this process
4)If you telephoned the SEN team were your calls answered/returned promptly?
Yes/No
5)Do you think the SEN team took your views into consideration when preparing the EHCP?
Yes/No
Further comments:
6)Do you think your child’s views were taken into consideration when preparing the ECHP?
Yes/No
Further comments:
7)Were you happy with your input to the production of the EHCP?
Yes
Reasonably
No
Further comments:
8)Were other agencies involved in the production of your child’s EHCP?
Educational Psychologist
Speech & Language Therapist
Occupational Therapist
Physiotherapist
Social worker
Paediatric Consultant
Other
Further comments:
9)Were you happy with the proposed EHCP
Yes
Reasonably
No
Further comments:
10)Did you receive Independent Support from either:
Independent Support SCOPE
Information, Advice and Support Service
Southend Family Voice
Further comments:
11)Which of these best describes your child’s final EHCP?
The EHCP gives a clear and detailed picture of my child’s strengths
and difficulties. The provision my child requires is described accurately.
The information given is adequate and the description of provision required
is satisfactory.
I accepted the Finalised EHCP but did not feel entirely satisfied with it.
Further comments:
12)Were you aware from the outset that your child had a right to a mainstream school wherever possible?
Yes/No
13)Is the school named in the statement –
Your first choice
Your second choice
Not yours by choice
14)Do you feel the service provided by the Special Educational Needs Team was
Excellent
Good
Satisfactory
Poor
Further comments……………………………………………………………………………..
…………………………………………………………………………………………………..
…………………………………………………………………………………………………..
Thank you for taking the time to complete this form. Your comments will be considered carefully and will enable the Special Needs Team to evaluate and monitor its service.
A stamped addressed envelope is enclosed for your convenience
Educational Psychology Service
Parent/Carer Feedback re Statutory Assessment
These questions should only take a few minutes to complete but the answers will be considered very carefully.
Did you understand the advice (contribution) written by the Educational Psychologist for the assessment?
Yes, easily
Fairly easily but I would have liked someone to talk
it through with me
No, I found it very difficult to understand
Additional comments (if any)……………………………………………………………………
……………………………………………………………………………………………………..
Overall, how helpful did you find the Educational Psychologist input to your child’s assessment in identifying his/her difficulties?
Very helpful
Helpful
Not helpful at all
What might have made this input better? …………………………………………………….
…………………………………………………………………………………………………….
Thank you for taking the time to complete this questionnaire