Job Title E-Commerce Assistant

Report to E-Commerce Trading Manager

Location HQ, Trafford Park, Manchester

Working Hours Full Time Monday to Friday

A bit about the company:

Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. We showcase over 130 fragrance brands available in over 200 stores throughout UK, online at and via our app and mobile site, as well as over the phone. The Fragrance Shop is on a steep growth track with many exciting new development plans on the horizon that will see us expand into new categories starting with beauty in 2017, new customer demographic groups that will come with niche and more premium brands, and into new international markets. #Nobodycanstopus

Role Snapshot:

The Fragrance Shop are on the lookout for an E-Commerce Assistant to join our team. This is an integral role responsible for implementing the day to day online trading activity and management of online assets and website content. The E-Commerce team are responsible for providing an effective online presence to ensure we compel our customers. The successful candidate will need to be highly organised, with a pro-active and flexible attitude. The role also requires problem solving skills, with a focus on designing and online content administration.

Responsibilities:

Execute and implement the online trading activities across the website
Work closely with the Marketing and Buying teams to deliver effective content and promotional changes across the site
Demonstrate an awareness of the market and competitor activity to adapt activity to maximise sales
Assisting in merchandising the sites to reflect the latest promotions, product offers and seasonal events, ensuring site usability and conversion are as strong as possible
Adding new products to the websites, ensuring images and text are accurate and compelling to the customer
Monitor the web analytics to measure performance of website activity and make recommendations to change
Co-ordinating with the buying team to ensure website stock is available of key lines, especially during promotional periods
Building and managing supplier relationships
Any other duties as reasonably required

Experience/Skills:

Experience of using Content Management Systems
Experience working on a retail ecommerce website
Experience using analytics packages such as Google Analytics
Experience with HTML, CSS & Photoshop or similar design packages
Knowledge of website usability, conversion and merchandising
Strong communicational, time management skills and organisational skills
Attention to detail and the ability to meet strict deadlines
Ability to use own initiative but also to work well as part of a team
Ability to identify and solve problems
Ability to exhibit high levels of attention to detail

E-Commerce Assistant