CV

Name: Khalifa Said Ahmed Al-Risi

Address: Sultante of Oman, Sohar

PO Box: 330 PC: 325

Contact: 00968 92802201, 00968 96600080

E-mail: ,

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Skills

Team Development – Professional development of team members through half yearly 1 to 1 meetings and appraisals and implementation of yearly plans – personal and departmental goals

Operational Accountability – Lead role in decisions that affect departmental operations. Responsible for raising personnel issues with the Management

Training and Development – Lead role in decisions that affect the development of trainees and team members. Ensuring that assignments required by management are fulfilled by or before target date

Customer Service - Ensure that the customer operation’s side of the business is conducted as per international quality assurance standards

Education:

Bachelor Degree of Science (Commerce and Economics)

Major: Business Operation Management.

From, SultanQaboosUniversity

College Of Commerce & Economic

Graduation date: June 2003

Related Courses Work:

  1. Introduction to Management Science.
  2. Operation Management.
  3. Human Resources Management.
  4. Business Process Reengineering
  5. Computer Simulation.
  6. Marketing Management.
  7. Production Planning & Scheduling
  8. Distribution and Logistics.
  9. Service Operation Management.
  10. Quality Management.
  11. Business Communication.

Business Experience:

  • 2012 ( Present ) - HR & Admin Manager

Working in Truck Oman LLC as HR Manager doing following activities:

  • Assist with the administration of the day-to-day operations of the service functions and duties.
  • Oversee the workings of the back office personnel, including all of the clerks, PROs, receptionists, camp boss, drivers and assistants.
  • Managing the office budget and review the office expenditure.

Recruiting and staffing:

  • Prepare the recruitment plan as company requirements & plans.
  • Coordinate with Ministry of manpower to prepare the Omainazation plan as company requirements.
  • Identify suitable recruitment channel for company.
  • Designs recruitment advertisements and how to market company brand.
  • Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by the departmental heads.
  • Maintain an active date base, keep track of unsolicited applications & cv’s , follow up on walk- in applicants to identify those suitable for further consideration.
  • Ensure all vacancies are filled with the suitable candidates within the targeted time.
  • Coordinate manpower planning process and maintain manpower records.
  • Coordinates the implementation of people-related services, policies, and programs through Human Resources staff.
  • Reports to the GM; and assists and advises company managers about Human Resources issues.
  • Deals with the GM & other top managers outgoing correspondences , ensuring its accuracy & timely dispatch.
  • Update timesheets & handling of claims.
  • Co ordinating of all training courses & maintain a staff training records.

Staff Welfare Responsibility :

  • Coordinate meetings between Labor Committees and company management to discuss matters of mutual interest.
  • Follow up with staff and / or clients on reports from contractors, safety Departments & other reports from different sites.
  • Receive and review individual’s staff grievances and problems, and resolve them in consultation with company management.
  • Follow up regularly on all the decisions taken at the meetings of respective labour committees.
  • Make recommendations to senior management for improving staff motivation and morale and their welfare.
  • 2010 – 2011 Project/Plant services Supervisor
  • Worked in Vale Oman Pelletizing Company in Sohar Port as Project/Plant services Supervisor doing following activities:
  • Assist with the administration of the day-to-day operations of the service functions and duties.
  • Leading services team (staff).
  • Provide on-time and accurate personnel administration to meet team needs.
  • Ensure that an effective performance review process is in place that both focuses upon the performance management requirements of the business and allows appropriate interface with employees in respect of their own performance development, and follow up with line management to survey and analyze problems.
  • Managing all services contracts for the company.
  • Responsible for monitoring budget spend against each contract, report these on a monthly basis and identify as early as possible where overspend is likely.
  • Involved in proposing continuous improvements to existing contracts and be involved in the contents of any new contracts being proposed.
  • Transportation services and logistics for the company requirements..
  • Company-wide service facilitation and sharing.
  • Assisting with the day-to-day efficient operation of the project services office.
  • Preparation of inquiry
  • Follow up Tender procedure
  • Evaluate quotation from suppliers
  • Issuance of purchasing orders
  • Follow up contract
  • Budget Management
  • Management of vendor information and registration
  • Using SAP system for all requisitions and bills settlements.
  • Handling security works during project period.
  • Responsible to manage but not limited to the following contracts/contractors: civil works, road maintenance, waste management, Sewage Treatment Plant, , tankers (water, sewage, diesel) movement .
  • Coordinate the development field of road maps.
  • Building Maintenance for both period’s project and operation.
  • Plant cleaning services of premises and other sites as guest house, villas, etc.
  • Accommodation of staff and visitors.
  • Guest House supervision.
  • Assets recording, follow-up and inventory.
  • Petty Cash for the department.
  • Canteen management and follow up with vendors.
  • Bills follow-up and settlements.
  • Hotel reservations for events and guests.
  • 2004 – 2010 Showroom Sales In-charge

Worked in Saud Bahwan Automotive LLC since 2004 and became a showroom sales in charge in 2009 handling below responsibilities:

  • Monitoring and controlling sales for the region.
  • Manage and coordinate all marketing, advertising and promotional staff and activities for the branch.

Shortlist all targets in the region.

Shortlist target’s needs.

Generate new ideas to approaching targets and implement marketing mechanisms where we utilize our subjects and products.

  • Analysis of customer research, current market conditions and competitor information.

Doing market research to find out customers’ needs and satisfactions about products. (By visiting at working locations, traditional souqs,…)

Visiting competitor’s showrooms and find out latest news and fetues about their products.

  • Develop and implement marketing plans and projects for new and existing products.
  • Collect and analyze information about customers to identify the orientation and then the ability to satisfy their needs.
  • Measure customer satisfaction and speed of response to their service.
  • Monitor, review and report on all marketing activity and results.
  • Determine and manage the marketing budget.
  • Preparation of inquiry from clients.
  • Follow up Tender procedure.
  • Handling all services related to the branch (catering, cleaning, transportation, ext...)
  • Contacting clients and maintaining a relationship with them.
  • Collection of all information and data form relevant departments to prepare quotation/offer
  • Preparing and submitting offers to clients.
  • Issuing order confirmations and concluding clients.
  • Representing the national staff from the branch in all top-level meetings / conferences of the company.
  • Representing company in the government meetings.
  • 2003 – 2004 - Administrative Officer

Worked as Administrative Officer in Jihad Al-Taie & Associates ( Law Office)handling below responsibilities:

  • General administration.
  • Finance management & correspondence.

Achievements:

  • Ability to be proactive as necessary and pays attention to detail and Time. Vale.
  • Ability to take ownership and show support for work related initiatives. Vale
  • Maintain high level of drive and pay attention to ensure effective business processes and highlight opportunities. Vale
  • Achieving of Quarterly / Half-yearly / Annual sales targets since my career with SBG.

Skills and Ability:

  • Super user in SAP system.
  • Proficiency in Microsoft Office.
  • Excellent Communication skills.
  • Inquisitive to learn new things.
  • Team Management Skill.

Languages:

  • English ( Speaking, reading and writing )
  • Arabic ( Speaking, reading and writing )

Reference:

(Available up on request)