AP/ADMS 2400 3.0
Fall 2014
REQUIRED COURSE TEXT / READINGS:
Customized Textbook: Colquitt, Organizational Behaviour includes two chapters (at the back) from McShane and Steen, Canadian Organizational Behaviour, on Perception and Communication.
Case Book: Hoffman, R. & Ruemper, F., Organizational Behaviour Canadian Cases and Exercises. 7th Edition
Alternatively the cases we are going to use in this course and in the exams are also available in e format E book of cases from Organizational Behaviour Cases, Hoffman, R. & Ruemper, F. (7th Edition) student can purchase on line.
Students should go to: https://secure.captus.com/registration/epub/
No Course Kit Required
Note: Photocopying more than 10% of a textbook is illegal, and may involve penalties. Do not duplicate textbooks or obtain these photocopies
ORGANIZATION OF THE COURSE:
Detailed Course Outline
Week / Topic / Readings1 / Introduction
· What is Organizational Behaviour?
· Integrative model of OB
· Evidence-based research in OB / Colquitt Ch. 1
Casebook: Purpose and Analysis of Case Studies
2 / Perceiving Ourselves and Others in Organizations
· Self-concept: How we perceive ourselves
· Perceiving the world around us
· Specific perceptual processes and problems
· Improving perceptions
· Global mindset: Developing perceptions across borders / Taken from McShane et al.(ch.3), at back of customized Colquitt text
Case: Portrait of a Canadian Advisor
3 / Behavioural Outcomes
· Task performance
· Citizenship behaviour (OCB)
· Counterproductive behaviour
· Withdrawal behaviours (psychological and physical) / Turnover
· Performance management
· Level of analysis: individual, group, organizational outcomes / Colquitt Ch. 2
Case: Flexible Packaging
4 / Attitudes, Moods and Emotions
· Job satisfaction
· Value-perception theory
· Job Characteristics Model
· Forms of organizational commitment
· Moods and emotions / Colquitt Ch. 3
Colquitt Ch. 4
Case: Dimitri’s Baked Goods
5 / Motivation
· Motivation and effort
· Theories of motivation
· Self-efficacy / Colquitt Ch. 6
Case: Motivation in the Boiler Room
6 / Communicating in Teams and Organizations
· The importance of communication
· Communication channels
· Choosing the best communication channel
· Communication barriers
· Cross-cultural and gender communication
· Improving interpersonal communication
· Improving communication throughout the hierarchy
· Communicating through the grapevine / McShane et al (ch.9), at back of customized Colquitt text
Case: Livelife Health Care
7 / Personality and Ability
· Personality
· Cultural Values
· Ability: Cognitive, Emotional, Physical
· Individual differences / Colquitt Ch. 9,
Case: Returned Goods
8 / Trust and Justice
· Bases of trust
· The importance of trust
· Dimensions of organizational justice / Colquitt Ch. 7
(pp.166-180 only)
Case: Robert Bart
9 / Teams Characteristics and Processes
· Team characteristics
· Team development
· Task interdependence
· Team composition
· Team processes / Colquitt Ch. 10
Case: Flexible Packaging Inc.
10 / Learning & Decision Making
· Knowledge and expertise
· Methods of learning
· Training and knowledge transfer
· Models of decision making
· Decision making biases and problems / Colquitt Ch. 8
Case: Alice’s Expense Account
11 / · Power, Influence & Leadership
· Types of Power
· Using Influence
· Power and Influence in Action
· Differences in power holding
· Leadership styles and behaviours
· Transformational Leadership Behaviors
· Effective leadership styles / Colquitt Ch.11 & 12
Case: Comparison of Dimitri’s Baked Goods and Motivation in the Boiler Room
12 / Organizational Culture & Socialization
· Components of organizational culture
· Maintaining or changing organizational culture
· Resistance to Change
· Stages of socialization
· Managing socialization / Colquitt Ch. 14
Discussion of movie clip from ‘Smartest Guys in the Room’ or Discussion of introducing cultural change to Alice’s Expense Account case.
COURSE LEARNING OBJECTIVES:
To understand the components of individual and group behaviour, what influences that behaviour and how that behaviour relates to organizational design and performance.
WEIGHTING OF COURSE
Mid-term / 40%Final Exam / 60%
Students are required to present their current sessional identification card, and their York Card or one piece of photo identification at the exam.
ASSESSMENT
You will be assessed in two ways: a mid term exam and a final exam with a weighting of 40% and 60%, respectively. Details of each are provided below.
Mid Term Exam – Sunday October 12th, 11.30am-1.30pm worth 40% of your overall grade Location TBD
· Format
This is a closed book exam so you cannot bring any material into the exam. The exam is based on a case study from the course (i.e. could be one we have already done or one we will do after the mid-term) – Organizational Behaviour, Hoffman and Ruemper. You will be given a copy of the case in the exam.
You will be asked to answer two questions about the case and then another essay question. Remember that cases are often written to identify different levels of understanding – thus some concepts may be easily identifiable whereas others are more implicit. Students who have developed an in-depth understanding of the course material and who have practiced reading cases and contributed to case discussions in class will be well-placed to do well in the exam. If you haven’t read any of the cases before the mid-term your achievement may be more limited.
If you are at all unclear about what you are expected to do for the mid term exam contact your Course Director. Note also that you must notify your Course Director within three working days after the exam if you were unable to attend. You must also provide a doctor’s note or other official justification for your absence.
Final Exam TBA closed book exam – 3 hours (includes reading time) Worth 60% of your overall grade
· Format
The end of term exam is three (3) hours long – this includes reading time.
The exam will be similar to the mid-term exam i.e. Section 1 case-based and Section 2 short essays. You will be asked to answer two questions relating to the case (though each may have multiple parts). This final exam will be closed book so you may not take in any course materials, papers, books etc. into the exam with you.
ADDITIONAL INFORMATION / NOTES
Please BE AWARE: Students CANNOT write exams or submit any work for sections that they are not registered in. Students must confirm the correct section within the first two weeks of class.
The instructor/course director has NO AUTHORITY to enroll students into the course.
RELEVANT UNIVERSITY REGULATIONS
Deferred standing may be granted to students who are unable to write their final examination at the scheduled time or to submit their outstanding course work on the last day of classes. In order to apply for deferred standing, students must complete a Deferred Standing Agreement (DSA) form and submit their request no later than five (5) business days from the date of the exam. The request must be properly submitted with supporting documentation directly to the main office of the School of Administrative Studies (282 Atkinson), NOT to the Course Director. These requests will be considered on their merit and decisions will be made availableto the students by the main office in the School's web site (under the heading of 'Links'), noindividualized communication will be sent by the School to thestudents (no letter or e-mails). The status of the DSA submitted shall be checked at: http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf
Students with approved DSA will be able to write their deferred examination during the School's deferred examination period.No further extensions of deferred exams shall be granted.The format and covered content of the deferred examination may be different from that of the originally scheduled examination. The deferred exam may be closed book, cumulative and comprehensive and may include all subjects/topics of the textbook whether they have been covered in class or not. Any request for deferred standing on medical grounds must include an Attending Physician's Statement form; a “Doctor’s Note” will not be accepted.
DSA Form: http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf
Attending Physician's Statement form:http://www.yorku.ca/laps/council/students/documents/APS.pdf
Academic Honesty: The Faculty of Liberal Arts and Professional Studiesconsiders breaches of the Senate Policy on Academic Honesty to be serious matters. To quote the Senate Policy on Academic Honesty. The Policy on Academic Honesty is an affirmation and clarification for members of the University of the general obligation to maintain the highest standards of academic honesty. As a clear sense of academic honesty and responsibility is fundamental to good scholarship, the policy recognizes the general responsibility of all faculty members to foster acceptable standards of academic conduct and of the student to be mindful of and abide by such standards. Suspected breaches of academic honesty will be investigated and charges shall be laid if reasonable and probable grounds exist.
Students should review the York Academic Honesty policy for themselves at:
http://www.yorku.ca/secretariat/policies/document.php?document=69
Students might also wish to review the interactive on-line Tutorial for students on academic integrity, at: http://www.yorku.ca/tutorial/academic_integrity/
Grading Scheme and Feedback Policy: The grading scheme (i.e. kinds and weights of assignments, essays, exams, etc.) shall be announced, and be available in writing, within the first two weeks of class, and, under normal circumstances, graded feedback worth at least 15% of the final grade for Fall, Winter or Summer Term, and 30% for ‘full year’ courses offered in the Fall/Winter Term be received by students in all courses prior to the final withdrawal date from a course.
Note: Under unusual and/or unforeseeable circumstances which disrupt the academic norm, instructors are expected to provide grading schemes and academic feedback in the spirit of these regulations, as soon as possible. For more information on the Grading Scheme and Feedback Policy, please visit: http://www.yorku.ca/secretariat/policies/document.php?document=86
In-Class Tests and Exams - the 20% Rule: For all Undergraduate courses, except those which regularly meet on Friday evening or on a weekend, tests or exams worth more than 20% will not be held in the two weeks prior to the beginning of the official examination period. For further information on the 20% Rule, please visit:
http://www.yorku.ca/secretariat/policies/document.php?document=141
For further information on examination scheduling and other important dates, please refer to:
http://www.registrar.yorku.ca/enrol/dates/index.htm
Reappraisals: Students may, with sufficient academic grounds, request that a final grade in a course be reappraised (which may mean the review of specific pieces of tangible work). Non-academic grounds are not relevant for grade reappraisals; in such cases, students are advised to petition to their home Faculty. Students are normally expected to first contact the course director to discuss the grade received and to request that their tangible work be reviewed. Tangible work may include written, graphic, digitized, modeled, video recording or audio recording formats, but not oral work. Students need to be aware that a request for a grade reappraisal may result in the original grade being raised, lowered or confirmed. For reappraisal procedures and information, please visit the Office of the Registrar site at:
http://www.registrar.yorku.ca/grades/reappraisal/index.htm
Accommodation Procedures: LA&PS students who have experienced a misfortune or who are too ill to attend the final examination in an ADMS course should not attempt to do so; they must pursue deferred standing. Other students should contact their home Faculty for information. For further information, please visit: http://www.registrar.yorku.ca/exams/deferred/index.htm
Religious Accommodation: York University is committed to respecting the religious beliefs and practices of all members of the community, and making accommodations for observances of special significance to adherents. For more information on religious accommodation, please visit:
https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs
Academic Accommodation for Students with Disabilities
The nature and extent of accommodations shall be consistent with and supportive of the integrity of the curriculum and of the academic standards of programs or courses. Provided that students have given sufficient notice about their accommodation needs, instructors shall take reasonable steps to accommodate these needs in a manner consistent with the guidelines established hereunder. For more information please visit the Disabilities Services website at http://www.yorku.ca/cds/
York’s disabilities offices and the Registrar’s Office work in partnership to support alternate exam and test accommodation services for students with disabilities at the Keele campus. For more information on alternate exams and tests please visit http://www.yorku.ca/altexams/
Please alert the Course Director as soon as possible should you require special accommodations.