19. POLICY ON HOME BASED TRANSCRIPTION
Department Name –Human Resources / Document: Repository
INTERNAL USE ONLY / Policy No:
Last Reviewed: / Release Date: 01-05-17
Version: 1.1 / Status: Active
Owner: Human Resources / Custodian: HR Operations

1. Objective:

  • To provide guidelines that define “Home Based Transcription” arrangements to perform Company work, including setting out entitlements, eligibility criteria and other conditions that apply.
  • To provide a clear approach for dealing with “Home Based Transcription” (“HBT”) arrangement.

2. Applicability

This policy is applicable to employees/consultants/trainees /line count transcriptionist of British Orient Infotel Private Limited (BOIPL) who are appointed as HBT

3. Eligibility Criteria

  • Employees in Productionlike MTs, PRs and DUPs and Quality teamare covered under this policy
  • Employee to ensure minimum of 8 hours of workand should achieve at least 95% of daily targets.

4. Attendance

  • HBTs are required to mark their attendance online through intranet
  • HBTs to log in when they start working and log out after competing stipulated time agreed with Team leader.
  • HBTs are required to complete minimum 95% of total daily target to get full day attendance.
  • Less than 95% completion of target would lead to half day attendance.
  • Any deviation must be approved by the General Manager.

5. Leaves

  • Leave process as per Policy on Attendance and Office timing

6. Employee Responsibilities

  • Employee should have required infrastructure for working from home
  • Must clock 8.0 hours as per schedule & productivity/ basis shift hours, as agreed with Reporting Manager.
  • Must attend to official calls and be accessible over the phone.
  • HBTs should always ensure that the “Code of Business Conduct” is adhered. Any deviation from the Policy would lead to disciplinary action including not limited to Termination.
  • All tasks like reviews, meetings, and sending mails/reports should be done as per timelines.

Security of Assets and Information

Home based transcriptionists shall ensure Security of Company Assets and information. The responsibility shall be equivalent to the standard as applicable to any Company physical location. The employees shall be responsible for ensuring data protection and prevention of unauthorized access by anyone else.