Name ______Date ______Period _____
Student Notes “Best Impressions In Hospitality”
Chapter 2 Professional Dress
By Angie Michael
INTRODUCTION
If you do not wear a uniform, your challenge as a hospitality professional is to ______, through your clothing and personal grooming, who you are.
Your ______(along with your ______, ______and ______) will speak for you. As clothing normally covers 90% of our body, we need to be aware of exactly what our dress in communicating.
Your ______, ______, ______on the job really do affect the organization’s bottom line and, hence, your own bottom line.
In hospitality we are in the “______,” and our professional appearance is an ______.
Regardless of our position in the organization, our appearance must reflect ______, ______and ______.
Achieving a professional image of excellence includes the art of selecting clothes that complement our physical characteristics and are right for our particular job and the company for which we work.
Most employee manuals in hospitality mandate that non-uniformed employees wear clothes that are “______,” but little or no description is given of what “professional” means.
Dressing For A Global Market
In hospitality we ______, and our guests come from all parts of the world, representing diverse cultures.
The use of clothing to reinforce those messages and images of power has been changing to communicate messages of ______.
As the world shrinks and borders “______, "the culture dress symbols become more ______.
This creates more options and more creative alternatives to business attire, especially in hospitality.
There are still guidelines that must be followed to ensure that the ______
______.
These internationally accepted guidelines for business will work for your whether you are working in the U.S. or abroad, and regardless of the clientele you serve.
In hospitality your dress symbols will be conservative and business-like, but with flair.
Your attire needs to assure clients guest, colleagues and suppliers that your are competent.
Being well-dressed means that you wear clothes and accessories that:
______.
______.
______.
______.
______.
______.
Color At Your Service
One of the most ______in the selection of ______.
When there is ______between your own coloring—______—and your clothing, you look healthier and more alert, and people notice your in a positive way.
The right color will help you project ______
______.
______can make you look more ______. They can also be ______, and they can overpowering a person if his or her skin and hair coloring is light or medium.
Medium colors such as ______
project less authority. They are better used for less formal occasions. They make you look more approachable, friendly and calm.
With an increased interest in the environment earth tones—such as subtle brown patterns and tan in men’s business suites—are more acceptable.
It is best to wear them only in the summer to on those days when you do not have an important meeting.
Professional women should ______. They are more acceptable in ______. When you wear them you need to be more assertive to project the same level of credibility as other colors provide.
For men’s suits, keep in mind that when choosing shades other than navy and gray, the fabric as well as the workmanship of the suit must be of exceptional quality.
Women at work are expressing their credibility with outfits that offer more variety than ever before. (reds, corals, olive, turquoise).
______.
Your Coloring and Color Choices
______
______
______
______
1