William Millet
1308 Magnolia Drive, Richardson, TX | 214.695.2279 |
OBJECTIVE
Seeking a position that utilizes my business intellect, a high degree of passion and enthusiasm for customer service , and dedication to integrative business solutions
WORK EXPERIENCE
State Capitol of Colorado – Denver, CO
Legislative Aid – State Senator David Schultheis2009 - 2011
- Research policy issues and prepare briefing reports to be used by the Senate minority in legislation
- Conducted in depth research for policy makers on a variety of topics including education reform, state tax policy, and existing state and district ordinances
- Managed interns, interacted with lobbyists over state legislation, and coordinated testimonials for committee hearings
Law Offices of Andrew Bergman – Dallas, TX
Clerk Summer 2008 - 2009
- Structured an electronic filing system minimizing costs and maximizing availability of documents
- Prepared legal documents and exhibit lists in civil malpractice suits
- Worked with attorney’s on court pleadings, gathering evidence, and conducting legal research
Accurate Strategies Incorporation – Multiple national locations
Marketing Associate Summer 2006 - 2008
- Assisted top executives from companies such as Home Depot, Firestone, and Nissan on product marketing strategies for League of United Latin American Citizens conferences
- Worked and participated in conferences in Little Rock, AR; Milwaukee, WI; Washington D.C.
- Directed program planning for key note speakers such as John McCain, George W. Bush, Bill Clinton, Secretary of State Hilary Clinton, Colin Powell and the Rev. Jesse Jackson
Pine Cove Summer Camps
Counselor2006 - 2007
- Trained in ropes course safety procedures for operation and maintenance of camp high ropes course
- As counselor was in charge of mentoring and facilitating relationships with middle school kids for the purpose of developing positive personal growth
- Received constant and consistent feedback from parents on my success as a counselor
Signature Athletic Club, Telos Fitness Center, Benessere Active (3 different health clubs) 2005 - 2011
Hospitality Desk Associate
-Have worked in the customer service industry for over 8 years
-Responsible for opening and closing club facilities, interacting with clients, and giving tours to prospective members
-Manage all pro-shop sales as well as working with the sales department to attract new clients
-Handle all customer service complaints and work with managers to ensure that customers needs are met
-Daily reconciliation of club operating cash and balancing the days invoices
VOLUNTEER Work
- Organized construction trips to Juarez, Mexico comprised of roughly 150 Texas A&M students by coordinating weekly meetings and addressing deadlines throughout the year
- Coordinated a construction trip to Deridder, LA doing construction work after Hurricane Katrina
- Planned and executed multiple humanitarian aid trips into the Bryan/College Station, TX community including local nursing homes, homeless shelters, food banks, and construction sites
- Have organized and participated in mission trips throughout the United States as well as in Mexico and South America
EDUCATION
Texas A&M University, College Station, TX
B.B.A. in Business Administration2009
Certificate in International Business
Summer Study Abroad: Florence, Italy
University of Denver, Denver, CO
M.A. in International Affairs2011
Thesis: “Popular Insurgence of Radical Islam in Egypt”
Areas of Concentration: Military History, Political Science, Social Revolutions