Frequently Asked Questions
Q: Do I need to purchase E & O Insurance?
A: No.
Q: What types of properties can I refer?
A: Any type of marketable real estate anywhere in the United States, Canada and Puerto Rico. Referral fees may vary on commercial and industrial property. Rentals rarely pay a referral fee.
Q: Can I be actively involved in the referral after assigned to an agent?
A: Yes, you are encouraged to be very active with the referral. CBRN will provide the assigned agent’s name and contact information on your referral confirmation.
Q: May I request the sales associate to work with my referral?
A: CBRN will make every attempt to honor your request; however, the final broker placement is at our discretion. This is to ensure the customer is receiving the best service and ensure payment of referral fee.
Q: How much can I earn as an active member with CBRN?
A: This is up to you. The more referrals you send the more you will earn.
Q: Do my referral always go to a Coldwell Banker office?
A: CBRN strive to place all referrals with highly trained, qualified agents making Coldwell Banker offices or one of our network brokers our first choice.
Q: Should I call an agent or broker and assign my own referral?
A: No. You must place your referral with CBRN to avoid any miscommunications that could cause a lower referral fee. CBRN protects your referral by securing a confirmation from the assigned broker.
Q: Can I aggressively far a neighborhood or contact expired listing?
A: You must be careful when soliciting business that you DO NOT imply that you are actively listing or selling homes. You also must adhere to the State and Federal “Do Not Call” laws, unsolicited fax and e-mail laws, and all consumer protection laws. Feel free to contact us to discuss any marketing plans we are here to help.
Q: How do I generate referrals?
A: Speak with friends and family members let them know you can assist with their home needs. Network by being active in your community and professional groups always have business cards to give out.
Q: What do I say to a potential buyer or seller?
A: Once you find they need real estate assistance, tell them you are a “Referral Associate” affiliated with the best trained and experienced agents around the country. You will to receive their permission to refer, full name, address, phone number with best time to contact. Please remember you must have secured their permission to be referred.