PARKING SURVEY 2016

In order for the Council to consider its future parking provision both on and off street we ask that you complete this short survey. The results of this survey will help the Council priorities its work on parking for the future.

This survey will end at 4pm on 30 June 2016.

Information about you

Are you male or female? Male Female

What is your age range?

20 or under

21-30

31-40

41-50

51-60

61 or over

Postcode

About your vehicle

What size of vehicle do you regularly use in our car parks?

Please tick all that apply.

 Small hatchback

 Medium family car

 SUV or larger vehicle
 Motorcycle

What fuel type of vehicle do you regularly use to park in our car parks?

Diesel

Petrol

Electric vehicle/Hybrid

On street parking

Would you be willing to pay for parking On Street outside the shops in your area to increase compliance and turnover of spaces?

 Yes

 No

Do you think we need more or less enforcement of our roads' and schools' zig zags?

 More

 Less

Location

Would you agree for the Council to consider enforcement of parking on pavements in your area?

 Yes

 No

Which of the following On Street additional services would you like to see implemented?

Loading only bays /  Yes /  No
Electric charging bays /  Yes /  No
Taxi ranks /  Yes /  No
Bus stop/stand with shelters and seats /  Yes /  No
Disabled bays /  Yes /  No
Residents permit holder only bays /  Yes /  No
Limited waiting bays /  Yes /  No
Cycle stands/shelters /  Yes /  No
Motorcycle parking /  Yes /  No
Double yellow lines /  Yes /  No

Please let us know if you would like us to consider removal or alteration of any restrictions already in place:

Type of restriction
Duration of restriction

If you are eligible for our residents parking scheme, how satisfied are you with the service provided?

 Very satisfied

 Satisfied

 Dissatisfied

 Very dissatisfied

Off street parking (car parks)

Which car parks do you use on a regular basis?
Please select all that apply

Church Road

Victoria Road

Branksomewood Road

Gurkha Square

Civic Offices

Civic Offices staff car park (Evening or weekends)

Admiral House (Sat only)

Flagship House (Sat only)

 Blackwater Station

 Blackwater Community Centre

Monachus Lane, Hartley Wintney

Reading Road, Hook

Station Road, Hook (Chemist)

Deer Park View, Odiham

 The Bury, Odiham

Reading Road South (Basingstoke Canal)

Harlington Way (On Street pay & display parking)

What are your reasons for parking in Hart District Council car parks?

 Business

Shopping

Leisure

Council staff

Errands/appointments

What time do you normally arrive at our car parks?

Before 8am

Between 8am and 12pm

Between 12pm and 4pm

Between 4pm and 6pm

Between 6pm and 8pm

After 8pm

How long do you normally stay when using the car parks?

Up to 30 minutes

Up to two hours

Two to four hours

 Four to six hours

 All day

Overnight

How often do you use the Council operated car parks?

1-3 times per week

Monday to Friday

Monday to Saturday

Monday to Sunday

At least once a month

Not often

Never/don’t know

How do you pay for your parking?

Mobile phone payment (Mi permit)

 Debit/credit card

 Smart card

 Cash

 Season ticket

If you don’t use cash, why?

No change available

 Convenience

 Machine out of order

Ability to add extra parking remotely

 Season ticket

Which method of payment do you prefer?

Pay & display (cash)

Pay & display (credit/debit card)

Mobile phone payment

Season ticket

Smart card

Which payment methods would you like to see implemented?

Pay & display (pay for set time periods in advance)

Post payment (pay at end of stay for time used)

Mobile phone payment

Prepaid permit or smart card

Are you happy with the current parking charges implemented 11 April 2016?

 Yes
 No

If no, what would you like to see changed?

Do you think Blue Badge holders should pay for parking in our car parks?

Yes

No

Note: Disabled badge holders can park free on most streets for up to 3 hours

Are you a Blue Badge holder?

 Yes

No

If you purchase a Season ticket, how would you rate the efficiency with which your permit application/renewal was dealt with?

Very satisfied

Satisfied

Dissatisfied

 Very dissatisfied

Please tell us how important you consider the following - fairly important or very important:

Very important / Fairly important / Not important
Value for money /  /  / 
Vehicle safety/CCTV /  /  / 
Size of parking bay /  /  / 
Personal safety /  /  / 
Standard of maintenance /  /  / 
Cleanliness of car park /  /  / 
Number of ticket machines /  /  / 
Direction signs to car parks /  /  / 

Would you like more or less of the following?

More / Less
Shelters at every ticket machine /  / 
Regular user discounts /  / 
Designated longer bays for large vans/lorries /  / 
Slightly wider bays for all vehicles /  / 
Smaller bays for short vehicles (smart cars) /  / 
Car wash/valeting service /  / 
Cycle lockers and shelters /  / 
Electric Vehicle charging bays /  / 
Motorcycle parking bays with locking facilities /  / 
Information help points /  / 

Parking enforcement

Should we enforce the car parks more or less?
 More
 Less

Which car park?

Have you received a Penalty Charge Notice (PCN)?
 Yes
 No

If yes, was this on street or off street (in a car park)?

 On street

 Off street (in a car park)

How satisfied or dissatisfied were you with the service provided to deal with your PCN?

 Very satisfied

 Satisfied

 Dissatisfied

 Very dissatisfied

Was it easy to pay for your PCN?

 Yes

 No

If no, why not?

If you chose to appeal your PCN, do you feel it was dealt with in a fair and professional manner?
 Yes

 No

If no, why not?

Please provide any other comments relating to parking below:

Thank you for completing this survey.

Please return it to Hart District Council via

Emailing:

Or by post:

Hart District Council,

Hartlington Way,

Fleet,

GU51 4AE