Statement of Purpose
Higher Tunshill Farm
Specialist therapeutic and rehabilitative placements for
Children (10-18)
Statement of Purpose
“Safety, empowerment and independence achieved by opportunity and choice, facilitated in a homely environment with excellent standards of care and committed staff team”
Registered Provider Nestlings Care Ltd
Responsible individual Anthony Thompson
Registered Manager Mark Stares
CONTENTS:
QUALITY AND PURPOSE OF CARE
1.The range of needs of the children for whom service is intended to provide care and accommodation
2.Aims, Objectives, Philosophy, Ethos and Vision
3.Location and Facilities To Be Provided by Nestlings Care LTD
4.Arrangement ForChildren to Attend Cultural, Religious and Linguistic needs of Their Choice
5.Arrangement for Dealing with Complaints
6.Safeguarding Children Policy
7.Behaviour Management Policy
VIEWS, WISHES AND FEELINGS:
8.Consultation Procedure Regarding Operation of Higher Tunshill Farm
9.Diversity and Inclusion including Advocacy Services
10.Privacy and Dignity
11.Equalities Policy.
12.Personal Belongings
EDUCATIONS:
13.Promoting educational attainment & Supporting Service Users with Special Educational Needs
ENJOYMENT AND ACHIEVEMENT:
14.Arrangements For Educational, Creative, Intellectual, Physical Social Activities, Hobbies & Leisure Interests
HEALTH:
15.Health and Wellbeing
16.The Mental Health Team
17.Medications
POSITIVE RELATIONSHIPS:
18.Arrangements for contact between Service Users and Carers and Friends
PROTECTION OF CHILDREN:
19.Monitoring
20.Sanctions/Consequences
21.Approaches to Physical Intervention
LEADERSHIP ANF MANAGEMENT:
22.Relevant Qualifications And Experience Of The Registered Manager
23.Relevant Qualifications and Experience of Responsible Individual / Nominated individual
24.The Number, Qualifications and Experience of Staff Employed in The Home
25.Organisational Governance Structure
CARE PLANNING:
26.Range of Needs that Nestlings Care Ltd is intended to Meet
27.Referral and admission Criteria and Process
28.Arrangements for Dealing With Review of the Service User’s Plan
- Range of needs of children intended to provide care and accommodation:
Higher Tunshill Farm is part of Nestlings Care LTD, organisation-offering specialist therapeutic and rehabilitative residential placements for young people with complex mental health problems and challenging presentations with risks to self and others.
Higher Tunshill Farm will offer placements for young people of mixed gender, aged between 10-18 years. The placements aim to offer specialist care and treatment and management by a highly skilled team made up of a Registered Manager, Registered Mental Health Nurses, Residential Support Workers, Clinical psychologist, Psychodynamic Psychotherapist and Consultant child and adolescent psychiatrist. The service aims to offer safe and comprehensive care in the community in partnership with carers, stakeholders and other agencies.The team has specialist expertise and skills in Depressive Disorders, Psychotic illness, neurodevelopmental disorder; Autistic spectrum disorders, Attachment problems and Emerging Emotionally unstable personality disorders with complex co- morbid challenging presentations; risk of aggression and self-harm.
The team at Higher Tunshill Farm has extensive social care, clinical, operational and management experience in the provision of mental health care in children and adolescents in in- patient settings and residential care. Through these strengths Nestlings Care LTDaims to become the leading provider of specialist residential placements for young people in the North West.
Higher Tunshill Farm is registered with Ofsted and CQC in order to promote and provide evidence based high standards of mental health and social care for young people ina homely environment, which offers emotional, relational and environmental security.
- Aims, Objectives, Philosophy, Ethos and Vision:
Provision of specialist residential care service working in partnership with young people and all relevant agencies with 24 hoursupport from consultant psychiatrist and registered mental health nurse, providing a level of comprehensive care which will differentiate Nestlings Care LTDfrom other providers.
The aim is to comply with and exceed all regulatory and statutory requirements and standards, which are achieved through the core objectives identified by the company are as follows:
- To provide specialist multidisciplinary holistic assessment and management of young person’s needs and risks with comprehensive care planning, key working and specific interventions suited to individual needs, diversity and risks.
- All relevant care plans will be individualised and will be developed in conjunction with young people and carers.
- Each young person will have a identified key worker from the staff team to develop trusting relationships centred on the needs of the young person, their hopes and aspirations, to ensure a high quality, holistic and consistent approach.
- Facilitating optimal recovery with young person and carer, measured through young person and professional rated health outcomes.
- Achieve an excellent standard of care for young people by receiving feedback from young people, carers/parents and stakeholders through questionnaires and feedback developing innovative ways of working to facilitate rehabilitation.
- To foster independence by being responsive to the young person’s ideas, views, wishes and respecting their potential.
- Working closely with parents / carers to build on protective factors, strengths and potential for improvement. A great emphasis is placed upon the involvement of family, other carers and significant people in the life of the young person. Key workers will establish and maintain regular contact with family, carers or any other significant relationships and offer support and psycho education with a view to rebuilding their relationships in order for the young person to return home.
- Working in collaboration with local authorities, CAMHS, commissioners and relevant agencies in order to offer seamless, timely and comprehensive packages of care for young person into early adulthood. To seek advice or support, when necessary, from Educational Welfare Officers, the Police, the Youth Offending Service, Community Projects which support Black and Minority Ethnic People, Youth Link, the Voice of the Child in Care, MASH and others.
- To encourage young people and enable them to access full time education or vocational placement including monitoring attendance and achievement. Also we provide Homework facilities on site and promote a sense of achievement within the young person’s Personal Education Plan.
- Standard of care and provision of individualised care to be regularly assessed and reviewed through Governance framework and audits to ensure that regulatory standards and organisations aims are maintained through robust clinical governance structure.
- Within the Governance framework the team takes “reflective and learning approach” toward any incidents that may occur or any complaint. Any further training or development if highlighted will be provided.
- To ensure that the young people are protected under safeguarding policy and every staff working will have safeguarding training. The staff will be provided with guidance regarding reporting and safeguarding concerns.
- Safe recruitment with robust recruitment and vetting processes to be in place.
- The new staff will be offered induction programme prior to undertaking any duties and will have an identified Mentor from the staff team.
- To ensure right staff skill mixes are available to meet young people’s needs by investing in staff development to provide a progressive and expert workforce. To value each of our staff equally for their expertise and experience they bring to the team and to provide our staff with a working environment within which effective teamwork, where appropriate, and personal and group development are actively encouraged and supported.
- Team will work cohesively to maintain and improve standard of care for the young people through staff meetings, training and supervisions.
Our Ethos and Vision is:
- To protectyoung people from any harm
- To offer loving, consistent and thriving environment.
- To value young people and nurture each young person individually with their strengths and capabilities.
- Attentive to children’s need, supporting emotional, mental and physical health needs, including repairing earlier damage to self-esteem and encouraging friendships.
- To meet additional standards of quality assurance and other specialist accreditations.
- To treat service users with dignity and respect at all times.
- To provide a safe and therapeutic environment and bespoke model of care.
- To use evidence based treatment and individualised care plans.
- To understand and meet young people’s, carer’s and stakeholder’s needs on a timely basis.
- To consult with young people about decisions which affect them and keep carers, staff and purchasers informed of decisions in an open and honest way.
- To comply with and exceed all regulatory and statutory requirements.
- To offer value for money services and offer competitive terms and conditions to our staff. Encourage teamwork, personal growth and development to our staff through training and supervision and opportunities to progress.
- To enrol with Apprenticeship Programme to transfer skills and offer opportunities to engage local youth and individuals to develop career choices.
- Increase the provisions of specialist healthcare services in the community for young people across the UK.
- To develop further services for 18-21years old young adults to have seamless transition in community.
3. Location and Facilities To Be Provided by Nestlings Care LTD
Higher Tunshill Farm is a spacious dwelling set in a remote yet idyllic location, with secure gated entrance with private garden and with the addition of private secure land. There are 4 bedrooms offering maximum of 3 placements for young people depending on their needs. Tunshill Farm offers modern accommodation whilst retaining a homely appearance that retains character; the home has been built to the highest standards. The facilities also include a large living and dining area, a separate small office/Store, and a large and bespoke modern kitchen with dining facilities, away from the kitchen is a separate office area. There are 2 large en-suite bedrooms, and a further large bedroom, which is accommodated by a large and modern bathroom, that is accessed via the main landing.All rooms are tastefully furnished to a high standard, providing television point and computer access points with WIFI available throughout the home. In addition on the first floor a bespoke sensory room is available for service users, this will aid services users in managing their own behaviour and will enhance and enable ongoing therapy programmes. All exits from the house are monitored in order to safeguard young people. The local amenities and facilities within the local town of Milnrow town centre are within a five minute drive, with the larger towns of Oldham and Rochdale close at hand, slightly further afield the city of Manchester is less than thirty minutes away.
Each young person has their own private bedroom, and will be given a key to that room depending on risks assessment and agreement with young person. Spare keys will be kept by staff in a key safe in the Manager’s office and would only be used in an emergency. Young people will have free access to all communal areas of the home.
We will always try to allocate the room that each individual has expressed a preference for, although this is largely dependent on availability at the time of admission and subject to any specific risk assessment etc. Should an individual wish to change rooms at a later date, or a room which is more suitable becomes vacant it is possible to relocate at that time.
Higher Tunshill Farm provides extensive accommodation including:
A lounge and reception area
3 double bedrooms (2 en-suite)
Main bathroom
Downstairs cloakroom
Secure gardens and land
4. Arrangements for Service Users to attend Religious Services of their Choice:
All young people have the opportunity to attend religious services of their choice.The religious beliefs of a young person and their request to attend religious services will be respected and all young people will be supported to attend to their religious or cultural needs within the home, as appropriate within a communal residence or in the community.
5. Arrangements for Dealing with Complaints:
The following guide is available to individual young people:
At Higher Tunshill Farm, the team strives to ensure that in your dealings with us, you will find our staff and services meet with both your expectations and your approval.
If ever these standards fall below that which you find acceptable, or if there is anything else that you are unhappy about, we would ask that you tell us as soon as possible.
If you wish to complain about anything that you are unhappy about (either a formal or informal complaint), you should:
1.Tell a member of staff that you wish to complain or, write your complaint either on a Complaint Form (available from staff) or in a letter to Registered Manager.
2.The Manager will acknowledge your complaint within 2 days.
3.The Manager will inform you of how the complaint is to be handled and who will carry out investigations into your complaint.
4.Your complaint will investigated and the findings reported back to you within 20 days from the Manager receiving it.
5.If it is not possible to complete the report within 20 days, you will be kept informed of the progress and the likely completion date.
6.When your complaint has been investigated you will be invited to meet with the Manager and / or the investigating manager to discuss the findings of the complaint.
7.You have the right to appeal against the findings of the investigation.
8.You have the right to refer your complaint to the Responsible Individual,Ofsted and the Care Quality Commission at any stage of your complaint.
Ofsted: Inspector: Mark KershOfsted
Piccadilly Gate
Store Street
Manchester
M1 2WD
Telephone: 0300 123 1231
Email:
Care Quality Commission
City Gate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Tel: 03000 616161
Fax: 03000 616171
Email:
6. Safeguarding Children Policy:
Nestlings Care is committed to effectively protect every young person who is cared in any of our provisions. Child protection is a part of safeguarding and promoting the welfare of children. It refers to any activity that is undertaken to promote welfare and protect specific children who are suffering, or are likely to suffer, significant harm. Nestlings Care aims:
- To ensure that young people cared for in any of Nestlings Care provisions are protected from any significant harm.
- To ensure that all young people cared for at Nestlings Care provisions are entitled to unconditional right to be kept safe and free from Harm.
- To ensure that Nestlings Care meets the expectations set out by of Children’s Act
1989 and 2004, Education Act, Working together to safeguard children 2013, The
United Nations ‘Convention of Human Rights of the child 1989, The Human Rights
Act 1988 Article 3 and Children’s home Regulations and Quality standards.
Nestlings Care is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults therefore recruitment and selection to be conducted in accordance with the Safeguarding children: Safer recruitment and selection in education settings good practice guidelines.
A copy of the LSCB, Safer Working Practice for Adults who work with Children & Young People is available in the office, along with contact details for the LSCB. Staff will receive Child Protection guidance and training at Induction, and will read and sign that they have read all the Policy & Procedures for the home.
Links will be made with the Missing From Home Co-ordinator, and clear procedure guidelines in place should a young person go MFH, will be displayed in the office.
A copy of Safeguarding Children & Young People from Sexual Exploitation supplement guidance for Working Together to Safeguard Children is displayed in the home, along with telephone numbers for the relevant CSE team.
Written records will be made of all circumstances of any children & young people who may abscond or go missing from home, all action taken by staff, the circumstances of the return, any reasons given by the young person, and any action taken.
Any notification of Significant Events will be made within 24 hours to all relevant parties.
7. Behaviour Management Policy:
- Nestlings Care provisions aims to provide a sensitive, supportive environment for young people described as having mental health, emotional and challenging behavioural difficulties. Our aim is to engender equality of opportunity and maximise the potential for integration into mainstream society.
- Traumatic early life experience can lead to young people developing coping mechanisms, which can present at times, in forms of anti-social and challenging behaviour.
- In order to respond appropriately to young people who are looked after, exhibiting such behaviours, staff need to understand their own emotional manifestations within the complex task of caring for and controlling emotional and behavioural difficulties.
- Staff will be skilled in self-awareness and evaluation, in order to deal positively and competently with problematic situations. Every effort must be made to develop strategies for early intervention, in an attempt to de-escalate potentially violent incidents and positive methods of control will be encouraged.
- By providing a positive, supportive and safe environment, staff may be able to divert a young person’s energies away from destructive and negative behaviour without the need for physical intervention.
- Staff at Higher Tunshill Farm will always ensure that young people understand the rationale for any decision or intervention, so that they don’t feel disempowered, and are given equal opportunity for change in their behaviour.
- Higher Tunshill Farm has a Behaviour Management programme that incorporates having one to one time with individual young people at the home. This is based on how, as a team, we can come up with strategies to maintain a calm atmosphere; the young people have participated in creating individualised Behaviour Management Plans which enable staff to understand the young person’s behaviour, enabling them to deal with it more appropriately.
- All staff at Nestlings Care Provisions will undergo Disclosure and Barring Checks.
- Interview Process incorporates Value Based Questions in order to assess values, experiences and attitude of potential employee.
- Staff Team to have mandatory Safeguarding Children at induction training prior to
commencing any direct contact with young people in Nestlings Care provisions.