The Prince's Trust Privacy Policy
Who we are
The Prince's Trust is a registered charity, incorporated by Royal Charter, in England and Wales (1079675) and Scotland (SC041198). The Prince's Trust Trading Limited (a company registered in England No 3161821) is a wholly owned subsidiary and trades on behalf of The Prince's Trust. The term “The Prince's Trust” and “we” within the context of this Privacy Policy means both organisations.
The Policy
Information about how we use your information is set out in this Privacy Policy. The Privacy Policy covers:
- 1. The information that The Prince’s Trust collects
- 2. How The Prince’s Trust uses your information
- 3. With whom your information may be shared
- 4. How to access, correct or delete your information
- 5. How The Prince’s Trust uses cookies
- 6. Changes to the Privacy Policy
1. Information that The Prince’s Trust collects
The Prince’s Trust may obtain personal information from you when, for example, you complete any online forms, register with The Prince’s Trust for a mailing list, apply to become a volunteer or make an enquiry about making a donation. The term “personal information” in this policy refers to any information that enables us to identify you. The types of personal information that The Prince’s Trust collects may include:
- your title, name and address;
- your contact details;
- any information you provide to us so that we can process an application or enquiry;
- any information you provide to us when you participate in contests or promotional offers.
In some limited circumstances, the personal information that The Prince’s Trust collects may include information that is considered “sensitive data”. This may include personal information regarding racial or ethnic origins, political opinions, religious beliefs, health and also information concerning criminal offences.
By providing us with personal information, you consent to the collection and use of this information in accordance with this privacy policy.
If you are under 14 you should ask permission of a parent or guardian before sending personal or sensitive information to anyone online.
2. How The Prince’s Trust uses your information
If you have applied for one of The Prince’s Trust programmes, The Prince’s Trust will use your information to run, fund, develop and evaluate the Prince’s Trust’s programmes. If you have indicated that you are interested in becoming a volunteer or making a donation, we will use your information to process your volunteer application or donation, respectively.
Occasionally we may ask you if we can add your details to our database so that we can provide you with information about the work of The Prince’s Trust or its partners. We will only contact you with this information if you say that we can do so. If you would prefer not to receive this information you can always contact us as described at the end of this Policy or by following the “unsubscribe” instructions contained in the communications that you receive.
3. With whom The Prince’s Trust may share your information
From time to time we may allow other people and organisations to use information we hold about you to: (a) deliver or offer services to you; (b) if we have been asked to provide information for legal or regulatory purposes; or (c) as part of current or future legal proceedings.
In addition, so that we can process donations and other transactions by Direct Debit or Credit Card you may be directed to the secure website of one of our partner companies, for example World Pay plc.
4. How to access, correct or delete your information
The Data Protection Act 1998 allows you to request a copy of the personal information relating to you which is kept by The Prince’s Trust. A small fee of £10 may be charged when providing you with this information.
If your contact details change, or if you believe that the information that The Prince’s Trust holds about you is out of date or inaccurate, please get in touch with us and provide us with the correct details.
If you do not want to receive any further information about The Prince’s Trust and would like us to remove your name from our mailing list, please contact us to let us know.
Please address all your requests to Legal Adviser () or write to the Legal Adviser, The Prince’s Trust, 18 Park Square East, London, NW1 4LH. To help us locate any personal information about you (or in case we need to get in touch with you to obtain further information to help us locate your records) please include your full name, address and telephone number with your request.
5. How The Prince’s Trust uses Cookies
Like many websites, we may collect and record information in order for us to understand more about how our website is used and to provide you with a personalised experience when you visit our website. We use “cookie technology” to do this. We may use cookies to gather certain information about you, including details of your operating system, browser version, domain name and IP address, and the details of the website you linked from to the website. Cookies identify your browser, but not you, to our servers when you visit our website.
If you do not want to accept cookies you can easily disable this function by changing the settings on your Internet browser. However, if you block cookies you will not have the opportunity to benefit from all the features on our website.
6. Prince’s Trust Qualifications
The Prince’s Trust will hold details of learner’s achievement for the issue of certificates. Access to this information is strictly controlled, but is shared within the education and training community when this is appropriate. For example, centres receive details of their learners’ results, and details are usually added to the PLR. We may also be required to supply central government and their agencies with data for statistical analysis.
We abide by the Data Protection principles, and require that all those who supply or use data also adhere to these principles. Centres are expected to take care both in the collection of data for transmission to The Trust and in the dissemination of data from The Trust.
We offer the following guidance:
Learners should be aware that their personal details are being given to The Prince’s Trust. This is particularly important where learners themselves are not completing forms. In most cases the information is supplied from centre computer systems, and learners may not be aware that their details are being passed on.
Centres should exercise care when releasing personal information supplied by the awarding organisation. This information is intended for centres’ internal use only. Information a centre has obtained from The Prince’s Trust must not be used for marketing purposes or any other purpose which could be reasonably objected to by the learner.
Centres should be appropriately registered with the Information Commissioner.
As an awarding organisation we are required to ensure that we maintain standards across centres and over time. As part of this we will compile an archive of learners’ work. This work may also be used for training purposes. When we use work in this way we ensure the work is anonymous and we will not share any personal data about the young person.
All young people taking our qualifications are required to complete a Profile Form, which explains The Trust may use their information or examples of their work for regulatory purposes or to help run The Trust programmes.
Changes to this Policy
Any changes to this Policy will be notified by a notice appearing next to the “Privacy Policy” link on our Site at least 30 days before putting such changes into effect.
Contact us
If you have any queries about this Policy or any complaints with regard to the administration of the Policy please contact us by email at: or by sending a letter to the Legal Adviser, The Prince’s Trust, 18 Park Square East, London, NW1 4LH.