JOB DESCRIPTION

Position Title: Administrator Benefits
Location: Dundee, MI
Department: Human Resources
Reports to: Analyst Benefits Sr
Supervises: Click here to enter text.

POSITION:
The Benefits Administrator is responsible for the day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, and flexible spending plan). Provides excellent customer service and monitors benefit administration. Provide analytical and technical support in the delivery of the benefit programs.

MAJOR DUTIES/RESPONSIBILITIES:

  • Processes monthly invoices for provider premiums and weekly wire requests from providers.
  • Provides timely response to requests and questions regarding benefits, escalating complex issues to the Sr Benefits Analyst.
  • Handles calls from retirees and troubleshoots issues.
  • Processes and administers retiree and LTD billing.
  • Provides data to vendor for COBRA administration.
  • Maintains statistical data for premiums, claims, and costs.Assists in the monitoring, verifying and reconciling of costs to general ledger.
  • Processes life insurance claims for employees, dependents, and retirees. (Determines benefits; creates communications for and provides claims form to beneficiary(ies); submits completed claim forms to provider)
  • Oversees absence management program (STD, FML, and LTD); coordinates with third-party administrator and works with HR managers on issues.
  • Coordinates application and data requests for Medicare Part D subsidy reimbursement.
  • Works with payroll and health & welfare providers.

Provides demographic information, census requests, or ad-hoc requests for providers and/or consultants.

Reviews daily communications from providers to ensure proper maintenance of SAP in accordance with plan guidelines.

Resolves administrative problems with carrier representatives.

  • Maintains eligibility files for all employees, including new hires and retirees.

Performs regular audits.

Reviews the error report.

Corrects eligibility on SAP or with administrators as needed.

Provides eligibility file to providers.

  • Assists with annual benefits enrollment.

Tests various benefit changes and rate increases.

Creates benefit enrollment forms for retirees and LTD participants.

Provides updated billing information to the direct bill vendor.

Maintains and monitors timely receipt of dependent eligibility supporting documents.

  • Assists in the administration of the company’s wellness program.
  • Performs other related duties, as assigned.
  • Other duties as assigned.

QUALIFICATIONS

Education: High School diploma/GED

Additional Education Preferred:Associates Degree

Preferred field of study: Human Resources or related field preferred.

Work Experience: 3-5 yearsof experience in benefits administration preferred.

KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

  • High level of proficiency with computer applications such as Microsoft Excel, Word and Power Point; experience working with Microsoft Access is a plus.
  • Must be able to communicate effectively orally and in writing.
  • Must be detail oriented and provide prompt and accurate administration.
  • Knowledge of pertinent federal and state regulations, including ERISA, COBRA, FMLA, Section 125, and Medicare.

Strength. Performance. Passion.