Submitted by Mark Saxonberg
Co-chairman, NASTF Vehicle Security Committee
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Report to NASTF Board of Directors – November 4, 2008
NASTF Vehicle Security Committee
Message to NASTF BOD & General Meeting
The VSC is alive and well and the SDRM is up, running and finding a comfortable stride. Automakers and vehicle security professionals are beginning to embrace SDRM’s value as a tool to support their customers and both coverage and use are increasing.
Since we last met in March, participation in the SDRM has grown from the original 12 automakers who participated in system design and development to 17 automakers representing over 95% of the vehicle sold in the US. Depth and breadth of coverage is improving too as Chrysler, Mitsubishi and Hyundai expand to nationwide access and ten or more model years deep.
To help users better understand the resources available through SDRM, the NASTF Vehicle Security Information Matrix is being improved by adding a field for business model. Once this upgrade is complete, prospective users will be able to access this matrix on the NASTF website and see which automakers participate, what types of information and resources are available, models years covered and what types of business transaction models they offer, i.e. long term/short term subscriptions and/or individual transactions.
Since our last meeting, the Policy Work Group has strengthened the language governing use of the system by adding provisions for mobile service providers who sublet their services to other repair shops. This new language in the Terms and Conditions of Use, the Positive Identification Policy and in the customer authorization document make it easier for mobile service providers to fulfill their Positive Customer ID commitment without having to be present when the contracting shop receives the vehicle for service.
The PWG has also worked on implementation of our dispute resolution process and formation of our Security Review Committee or SRC, the group that reviews and rules on disputes that might arise with Registry applicants or violations of Terms and Conditions of use.
Finally, the VSC is working with the NASTF Communications Committee to identify ways to get the SDRM word out to potential users and consumers who require their services. It’s been an exciting year for the VSC and 2009 stands to be just as exciting as the SDRM and NASTF Registry grow and improve.
The last bit of news that I have to share is a bit more somber. I regret to have to announce that Dave Lanspeary, my co-chair on this committee, has chosen to step down and give someone else a chance to do some of the hard work.
While the VSC was chartered back in July 2004, this committee did not begin to get results until we received some strong leadership from the aftermarket side. That leadership arrived in July of 2005 when Dave co-chaired his first VSC meeting in Chicago. Dave stepped up and took ownership of the aftermarket side of the SDRM/Registry equation.
Since that time, Dave successfully engaged two of our major trade associations, ASA and ALOA, and convinced their leadership to embrace the concept of the Registry. He helped convince them to allocate funding and apply the human resources to build what is, arguably, an unprecedented success story of partnership between automakers and the aftermarket. We will look back at this event and see it as a historic point in our industry relations.
I largely credit Dave Lanspeary for serving as the catalyst that brought rank and file technicians and locksmiths together and demonstrated to ASA, ALOA, NASTF and automaker leaders that this was a cause worth investing in.
Since Dave engaged, he helped guide the development of the policies and standards that make the Registry a viable tool for automakers to better support their customers. The many successes that I cited at the beginning of this presentation would not have been possible without Dave’s commitment to NASTF and the VSC.
Please join me in thanking Dave for his years of dedication and service to the VSC.