Redford House, RedfordWayUxbridge, Middlesex UB81SZ
T 020 8797 9500 F 01895253255
Hi
Thanks for asking about our role of OutreachWorker.
We are a dynamic and professional group of people trying our best to improve people’s lives and we’realwayslooking forward to welcoming new, like-minded, people into ourteam.
SHOCjoinedtheTrinityGroupthisyearandthisrolesupportspeopleusingourdayservice,specifically Polishspeaking people experiencinghomelessness.
Thisisanimportanttimeforusaswearegrowingtomeetthemanychallengesinthesectorandinthe wholeofsocietyandwearealwayslookingforwaystostayaheadofthefieldandtoachievemoreforthepeople thatrelyon ourservices.
Tofindoutmoreaboutourwork,goto
Ifyouwantanexcitingchallengewithinan ambitiousorganisationthenpleasewritetousandtellusaboutyourself and why you want to work with us and send us your CV aswell.
Bestwishes,
SteveHedleyChiefExecutive
Trinity Homeless Projects Registered in England No06047635
Registered Office: Redford House, Redford Way, Uxbridge, Middlesex UB81SZRegistered Charity No1118222
This packcontains
Why work forus What we doOurApproachOurstructure
Your route towork Jobdescription Personspecification Terms andconditions
If any of the above aremissing please let us know, 020 87979500
Best wishes
Why work forus?
Weareallaboutimprovingthequalityofpeople’slives.Thatincludesallthepeoplewehouse,supportandcoach,as well as the people who work with us – ourteam.
We have deeply held values and ethics and a high degree of stakeholder engagement. We have apositivecoachingcultureandwearesolutionfocused.Thereisagenuineanddeeplyfeltcommitmenttocontinuousimprovement and an aspirational approach to the future – a ‘can do’attitude.
OtherreasonsGreatpeopleFlexibleworkingGood annualleave
Personal training budgetA day off for yourbirthday
And an all-expenses paidholiday(Okay… no freeholiday)
What wedo
WearearegisteredCharityworkinginSloughandWestLondontoend homelessness. Wehaveover25yearsofexperience and expertise in working with people suffering the effects of homelessness and within our groupweemploy 40 full and part-time staff. We currently support between 40 to 50 people every day by providinghotmeals,showerandlaundryfacilitiesandcoachingtogetahomeandajob.We houseabout250peopleeveryyearand together we provide end to end support for people who have slipped through the net – endhomelessnessand end dependency. The three key qualities that are the ‘trinity’ of assets that everyone requiresforindependence and stability are; a home, people and ajob.
Home
Housingforpeoplesleepingrough,moveonaccommodationandindependentaccommodationforpeopleatriskofhomelessness.Wecurrentlyhave125bedspacesinavarietyofhousesandhouseover250peopleeveryyearaspeoplemoveinandon. Weprovidesupport,foodandself-carefacilitiesinourdayservice.
People
Awarmplace tocomeandgetsomefoodandhelp tomoveoffthestreets.Ourdayserviceandhouses have1-2-1and group coaching which provides opportunities for learning for people to gain insight and skills forpersonaldevelopment and to get ajob.
Job
Weprovidejobcoachingwithworktastersinourshopsandprovidejobbrokeragewithlocalemployers.Wealsosave over 600 tonnes of unwanted domestic furniture from landfill every year whilst offering goodqualityfurniture that doesn’t cost theearth.
OurApproach
Partneragencypathways / Supportassessment:Maslow / Therapeuticintervention:NLP - LogicalLevelsManaging tenanciesandaccommodation / Accommodationneeds / Physiologicalneeds / Exploration of apeoplesenvironment andhowthis is shapedbybehaviour
Physicalhealth / Healthneeds
Emotional and mentalhealth
Drug and alcoholuse / Drugproblems
Manage money andpersonaladministration / Financeproblems / Safetyneeds / Examination ofbehaviourand how this isshapedby perceivedcapabilities andbeliefs
Offending / Attitudes,thinkingandbehaviourconcerns
Self-care and livingskills / Attitudes,thinkingandbehaviourconcerns
Meaningful use oftime / Educationneeds / Socialneeds / Discovery of talentsandhow this is affectedbybeliefs
Employmentneeds
Social networksandrelationships / Children andfamilyconcerns
Motivation andtakingresponsibility / Attitudes,thinkingandbehaviourconcerns / Esteemneeds / Investigation ofbeliefsandvalues
Self-Actualisation / Examinationanddiscovery of identityandhow this hasformed
Findingpurpose
OurStructure
Hello
1.Readthroughthis packanddecide if it’sfor
you
2.Writetous withyour
CV
3.Wereviewyour
application
5. Depending ontherole you may havea
dayassessmentfollowed byaninterview on 3rdJune
4.You’ll hear fromus If you’vebeen
shortlisted we’llsendyou aninvite
20156. Wemake
you anoffer
7.We check everythingoutEmploymentreferences
Eligibility to work in theUKDBScheck
8.Yourchecks are all ok
9.We sendyouacontract
10.Jobstarts
Welcome!
Job Description – OutreachWorker
RoughSleeperOutreachWorker
This service brings support to those who are long-term rough sleeping, who are not engaging withavailableservices,orwhohavebeenseriallyexcludedandneedsupporteventotakeupbasicsupportorhousingoptions.OurRoughSleepersOutreachWorkerengagespeoplethroughstreetwork;meetingpeoplewheretheyareat,while signposting them to relevant agencies and services and appropriateaccommodation.
KeyResponsibilitiesandAccountabilities
YouwillworkprimarilyfromourDayCentreinSlough,meetingwithPolish peoplesleepingroughandyouwillalsobeworkingearlymorningand lateintothenightidentifyingpeoplenewtothestreetsandthoseentrenched.
Followingstrictloneworkingprotocols,youwillactuponreportsprovidedby DayCentreusers,thepublicandpartneragencies.Youwillbuildrelationshipswithindividuals andworkin partnershipwithdrugandalcoholservices,mentalhealthservicesandthePolice,todeliveraservicethatprovidesvitalregularcontact.
Healthyrelationshipsarecrucialtohealingshatteredlivesandweoffersensitivecare,respect,andsupportoftenwhenpeoplehaveno-oneelsetoturn to.Weoperatein anon-judgmental,confidentialandfriendlyenvironmentand our services are open to anyone who has a desire to change theirsituation.
Ourapproachtosupportissolutionfocusedandincludescomplimentaryinterventions;MotivationalInterviewing,AppreciativeEnquiry,BriefTherapyandNeroLinguisticProgramming.Wefundamentallybelievepeoplehave thesolutions to their own problems. We are trained in providing appropriate support to help people discovertheirown unique solutions. This presupposition means that we avoid wearing the ‘expert's’ hat, insteadencouragepeople to discover their ownsolutions.
As Outreach Worker you are responsible for designing appropriate interventions including support plansandsupervisingtheprocessanddeliveringouroutcomesthatempowerpeopletoincreasetheirself-confidenceandsecureappropriateaccommodation.YouwillberesponsibleforallyourownadministrationandreportingtotheDay CentreManager.
Aperson’srighttochooseisacentralvalueofoursupportandoursupportisinformedby theidentificationofaperson’s own awareness of their current circumstances. Implicit in this, is a sort of ‘golden rule’, that ourongoingpersonal development and life processes are linked with his or her work. This gives us the ability tomodelresourceful states and ensures equity as we share our journeytogether.
WeusetheChaosIndexandtheStrengthsChartwhichfocusesspecificallyoneachsupportpathwayandsupportspeople in making changes by providing them with a map of the journey. It works by moving someone froma
‘stuck’statetoastateof ‘self-reliance.’Wefacilitatethecombiningofthesepathwaysthroughbuildingacloseworkingrelationship,notonly withthepeopleweareworkingonbehalfof,butalsowithpartneragencies.
YouwillsupportpeopletomanagemoneyandpersonaladministrationthroughgoodworkingrelationshipswithboththeHousingBenefitdepartmentandJobCentrePlusandbyaccesstodebtcounselling,improvingaperson’sabilitytomanagetheirownfinancesandtherebymaintaintheirtenancy.Youwillfacilitateaccesstoemploymentopportunities,principallythroughourJobCoachtoenablepeopletoachieveemploymentorworkexperience.
Youwillsupportpeopletoaccesslocalhealthcarethroughregistrationwith GPanddentalpractices.Thisisoftenthe easiest route to referral into more specialised services including; drug and alcohol services, mentalhealthservices andcounselling.
Youwillbe workingwithapproximately20people withlowtomediumandsome highersupportneeds.Ourwork,approach and meetings have a normal and straightforward approach in both appearance and substance.Oursupportfollowsanaturalrhythm,ratherthanformalproceedings,thisbreaksdownbarriersandisconducivetoabalanced lifestyle, including; good morning calls, shared breakfasts and evening meals, routine domesticchoresand structured and unstructured activities throughout the day focusing on gaining appropriateaccommodation,independentlivingskills,training,employment,physicalandmentalhealthandfun.Itisthroughthisdailypositiveconnectionthatweareabletoprovidespaceandtimeforpeople toaddressthereasonsthatcaused themtoexperience homelessness and to demonstrate an alternative lifestyle that is a proven long-term solutiontohomelessness.
Are you the rightperson?
EssentialRequirements
Yourpurposeforlivingistomakelifebetterforpeople…thissocialconsciousnessis whatdrivesyou…exceptwhenyou are barbecuing on the beach watching the sunset…that day’s just foryou!
You must be fluent in English andPolish.
Youmusthaveexcellentcommunicationskills.Thismeans,youhavetheabilitytobuildrapportquicklyandgainthetrustofpeopleyouarespeakingwith. Flexibilityisabsolutelyessentialtobeinfluentialinourenvironmentaswell as having the ability to set very clear outcomes. You will be experienced in working with peoplesufferinghomelessness and social exclusion and supporting people with problematic drug and alcohol use. You willalsohaveagoodworkingknowledgeofthehomelesssector anduptodateexperienceofthewelfareBenefitsystem.
Goodorganisationalskillsare essentialasis theabilitytoscheduleandmanageyourown workload.Youwillneedtohaveanexcellentknowledgeandunderstandingoftheinternet,plustheabilitytorapidlyabsorbandapplynew technical information. You will need good IT skills e.g. MicrosoftOffice.
A lot of organisations say this, but we live it…above all you must be solution focussed and have a natural abilitytomodelthis.
As you can probably tell, we put great store in this role. Thanks for taking to time to absorb everything and ifthisis for you then I really look forward to hearing from yousoon.
My very warmestregards,Steve HedleyCEO
Terms andConditions
Salary
Scale £20,000 to £23,000 (Pro Rata) depending onexperience.
We pay people on the last day of each month. Pay may be reviewed each year inApril.
Hours
20 hours perweek
Leave
25 days annually (Prorata)
Performance
Wemonitorhowpeopleperformthroughjobcoachingeverymonthandthroughannualappraisals.Weworktoagreedobjectivesandassessachievementagainsttheseobjectivesand thecompetenciesfortherole.
Probation
There is a six month probation period for newstarters.
References
Weonlyappointsomeoneifwearehappywiththeirreferences,coveringthingssuchascharacter,employment,health and eligibility to work in theUK.
Smokingpolicy
Peoplearenotallowedtosmokeinanyofourpropertiesandwhilstengagedinwork.Smokingbreakscanonlybetaken in someone’s owntime.
LocationSlough
Thisisanoutlineofourcurrenttermsandconditionsandissubjecttoannualreviewandamendment,byconsultation.