OVER 20YEARS OF EXPERIENCE IN INFORMATION TECHNOLOGY SUPPORT AND MANAGEMENT
Profile:
20+ years of experience in Information Technology including hands on management and supervision of an IT Department
- Creative, organized, dependable, motivated
- Ability to handle new projects from concept to completion while managing day to day support needs
- Effective in meeting deadlines and budgets while remaining flexible with changing needs and demands
- Excellent rapport with clients, vendors, managers, supervisors and co-workers
- Background in Government, Banking, Non-Profit, Hotel/Lodging, Manufacturing, Aerospace, Telecommunications and more
Software:
- Fidelity and Fiserv banking systems including Navigator and Horizon as well as Onbase/Director cold storage systems
- Microsoft Office Suite including PowerPoint, Project, and Visio
- Microsoft: Windows through 8.1, Server through 2012, SQL through 2012, Exchange through 2010, IIS through 7.5
- Other OS/Apps: VMWare, Veeam, Backup Exec, Linux, Mac OSX, Postfix, MySQL, Mitel, Cisco and AsteriskVoIP systems, Cisco IOS, Apache, Tomcat
- Adobe: Photoshop, Dreamweaver, Acrobat, Fireworks, Premiere Pro, Illustrator
- Crystal Reports, Monarch, Cognos Impromptu and other reporting and data mining systems
- HTML, DHTML, ASP, PHP, JavaScript, AJAX jQuery, CSS, XML, GreaseMonkey, IE, Chrome, FireFox, FireBug, SVN & Mercurial
Hardware:
- Dell, IBM/Lenovo Flex Systems, HP, Toshiba, Fujitsu, Android and Apple IOS devices, RIM/Blackberry and more for laptops, desktops, servers, and handheld devices.
- Cisco Firewalls: PIX and ASA Series
- Cisco VoIP Call Manager Media Servers, voice compatible routers, and switches
- Cisco IronPort Spam and Encryption systems
Technical Skills:
- Basic Digital Art / Video / Print Media knowledge
- Semi-Pro photography
- Live Audio, recording, and Projection systems
- Windows, Linux, & Mac platforms
- CD/DVD duplication/replication systems
- Audio Production/Manipulation
- Advanced image manipulation, color correction & restoration
- Automation and scripting productivity improvements
- Thrive in a fast-paced environment
RecentProfessional Experience:
Network Administrator,Savings Bank of Mendocino County, Ukiah, CA, July 2010 - Present
- Configure, deploy, and maintainphysical and virtual servers, network and VoIP infrastructure.
- Migration to Virtual Servers and implementation of DR Site replication.
- Perform backups; updateservers, desktops, anti-virus systems; configure Spam filters; deploy DVR network security camera systems.
Senior Network Administrator/IT Manager,Mission Community Bank, San Luis Obispo, CA, January 2004 - September 2008
- Hands on IT Department Supervisor reporting to EVP/CFO and Board of Directors.
- Manage all projects including new facilities, telephone migration to VoIP, software upgrades, server and desktop replacements, network core upgrade, annual IT Vulnerability and SOX/GLBA compliance Audits.
- Manage IT staff, and outsourced vendor services.
- Hiring of and coordination with vendors.
Inventory Planning and Control Administrator III,The White House - Executive Office of the President, Washington, DC, November 2001 - June 2003
- Supervise team of engineers supporting the White House offices and facilities with maintenance of all IT assets.
- Coordination of all inventory management of IT assets from procurement to disposal.
Global Asset Management Analyst,Acterna, Germantown, MD, October 1999 – August 2001
- Lead Analyst for operation of an automated hardware and software inventory management and collection system.
- Development of inventory reporting for assets across 240 different offices in 70 countries.
- Develop and managed intranet system used by computer service technician department.
- Lead creation, standardization, and certification of all system Ghost images for deployment across corporate network worldwide.
Awards:
Mission Community Bank Outstanding Employee Award, May 2005
Selected Quarterly by nominations of co-workers based on internal and external customer service.
Northrop Grumman Information Technology - Annual ICE Award, 2002
Individual Commitment to Excellence Award selected for activities in support of The White House contract.
Certifications & Technical Training:
Hewlett Packard - Authorized Service Technician, 1998
Permanent Certified Tech ID - SC4505
CompTIA - A+ Certified Service Technician, 1998-Present
Permanent Certified Tech ID - BA9DTT0267
IBM - Authorized Service Technician, 1998
Certified Hardware Technician
Knowledge Alliance, 1998
Installing and Configuring Microsoft NT Workstation 4.0
Design Data Systems, 1994
Novell Netware v4.x Netware Administration
Advanced Netware 4.x Administration
Eastern Vocational Technical High School - DP - Cobol / RPG Programming, 1989-1992
Cobol, RPG II, Mainframe Assembly Programming
Other Skills:
Basic Carpentry, Plumbing, Electrical, and HVAC, 1992-Present
Framing, Drywall, PVC / PEX and Various Metal pipe and fixtures, masonry, general building maintenance etc.
Microchip PIC18, PIC24, and PIC32 programming, 2009-Present
Working on projects involving touch screen LCD GUI, K-Type Thermocouples, temperature, humidity, and pressure sensors, wired and wireless Ethernet, and PROM and flash memory using SPI or I2C data bus in C.
Arduino Uno and Mega programming, 2010-Present
Working on projects involving character LCD, K-Type Thermocouples, temperature, humidity, and pressure sensors, wired and wireless Ethernet, and use of PROM and flash memory using SPI or I2C data bus in C.