The questions are about the treatment chart below.

1.  Your appointment sheet shows you are available for treatments from 2pm – 3.15pm. Which treatments can you fit in?

a)  1 cut and blow dry or a mini-facial and a wet cut (short hair)

b)  1 shampoo and set and 2 cut and blow drys

c)  Colour-highlights

2.  You have from 2.30pm – 3.15pm free. Someone wants to book a cut and blow dry. Can you fit them in?

a)  Yes

b)  No

3.  Amy, Saira and Sam all have an hour free after lunch. A customer wants highlights. Who should you book the customer in with?

a)  Amy

b)  Saira

c)  Sam

4.  You can book Kim to do mini-facials.

a)  True

b)  False

5.  A cut and blow dry takes less than an hour.

a)  Yes

b)  No


Answers

1.  Your appointment sheet shows you are available for treatments from 2pm – 3.15pm. Which treatments can you fit in?

a)  1 cut and blow dry or a mini-facial Yes, this is the right answer!

and a wet cut (short hair)

b)  1 shampoo and set No, this takes an hour so you would not have

time for another treatment.

c)  Colour-highlights No, this takes 90 minutes, you would not

have time for another treatment.

2.  You have from 2.30 – 3.15 free. Someone wants to book a shampoo and set. Can you fit them in?

a)  Yes No, you don’t have time as it will take an hour.

b)  No Yes, this is the right answer!

3.  Amy, Saira and Sam all have an hour free after lunch. A customer wants highlights. Who should you book the customer in with?

a)  Amy No, Amy is not qualified for colouring hair.

b)  Saira No, Saira is not qualified for colouring hair.

d)  Sam Yes, this is the right answer!

4.  You can book Kim to do mini-facials.

a)  True Only Amy and Saira are qualified to do mini facials.

e)  False Yes, this is the right answer!

5.  A cut and blow dry takes less than an hour.

a)  Yes Yes, this is the right answer!

b)  No It only takes 45 minutes.