1.5 days - April 19 and 20, 2018

Day 1 ~ 3 hours

Day 2 ~ 6 hours

Learning Goal / Possible Activities / Time/Comments
Experience trust / Name Game / 20 minutes
Practice consensus-making / “Maximize and Minimize Learning” for self and whole (equivalent to “setting ground rules or community agreements) / 30 - 45 minutes Double use -demonstrate a consensus exercise, demonstrate facilitation, put onus on students for active participation
Define conflict / Mapping Activity (USIP) / 1 hour
Become familiar with conflict styles; identify the influence of style behavior in managing conflict / Kraybill conflict mapping;
Conflict Styles Worksheet (USIP);
Analysis of conflict / 2 hours for test, analysis, and debrief, together or separate
Practice conflict analysis: positions, interests and needs, success, identifying options, agreement drafting / “Prisoner” Activity (USIP)
Read a conflict from Difficult Conversations; analyze conflict and practice drafting an agreement; see if it works / 3-4 hours in 1-hour chunks
Practice tools for active listening / Active Listening Activity;
Active Listening Handout (USIP): Encouraging, eliciting, restating, clarifying, empathizing, summarizing, reframing / 2 hours (two 1-hour sessions)
Practice nonviolent communication and question-posing for effectiveness / Nonviolent question-posing worksheet / 45 minutes for activity + debrief
Consider identity, social justice, and conflict - practice self-identification - related to power and privilege / “Dominance and Identity Matrix” + Fishbowl activity to identify interactions with dominance / 2 hours
Practice elicitive facilitation / Facilitation Tips & Tricks Worksheet; Practice time / 1 hour (30 minute unit + 30 minute practice)
Practice self and community care. / Meditations: Lovingkindess meditation; breathing exercises; validation exercise for group / 5- 10 minutes each These can be offered throughout the training; at the beginning of the day; to release tension; after a break, and to re-center when energy is diffuse
Ladder of Influence
3 parts of difficult conversations

Recommended Reading List

Stone, Patton, Heen, Fisher, Difficult Conversations; Thanks for the Feedback

Marshall Rosenberg, Nonviolent Communication

Brene Brown, Daring Greatly

Fisher & Ury, Getting to Yes