ACMA contact details for accredited persons
JUNE2014
Canberra
Red Building
Benjamin Offices
Chan Street
Belconnen ACT
PO Box 78
Belconnen ACT 2616
T +61 2 6219 5555
F +61 2 6219 5353 / Melbourne
Level 44
Melbourne Central Tower
360 Elizabeth Street
Melbourne VIC
PO Box 13112
Law Courts
Melbourne VIC 8010
T +61 3 9963 6800
F +61 3 9963 6899 / Sydney
Level 5
The Bay Centre
65 Pirrama Road
Pyrmont NSW
PO Box Q500
Queen Victoria Building
NSW 1230
T +61 2 9334 7700
1800 226 667
F +61 2 9334 7799
Amendment History
Version / Date of Effect / Comments
1.0 / 31 May 2012 / Initial release
1.1 / 28 July 2012 / Updated contact details for online submissions
1.2 / 1 December 2013 / Further updates to contact details
1.3 / 1 June 2014 / Included contact details for submitting corrections to RRL. Additional updates to contact details
© Commonwealth of Australia 2012
This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced
by any process without prior written permission from the Commonwealth. Requests and inquiries concerning reproduction
and rights should be addressed to the Manager, Editorial Services, Australian Communications and Media Authority,
PO Box 13112 Law Courts, Melbourne Vic 8010.
Published by the Australian Communications and Media Authority
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Accredited persons must read the Disclaimer in conjunction with the procedures set out below.
Purpose
This business operating procedure (BOP)provides the contact details of appropriate areas within the ACMA with responsibility for administration and day-to-day operational support of the Accredited Persons (AP) Scheme.
Background
Section 263 of the Radiocommunications Act 1992 (the Act) provides for the Australian Communications and Media Authority (ACMA) to accredit persons to perform certain activities related to the use of the radiofrequency spectrum. The Radiocommunications (Accreditation - Prescribed Certificates) - Principles 2003 is the legal instrument which defines the principles that govern the accreditation process and specifies the matters for which accreditation may occur.
The ACMA currently accredits persons to issue two kinds of certificates:
frequency assignment certificates (FACs) under section 100(4A) of the Act, relating to the operation of radiocommunications transmitters and receivers covered under apparatus licensing arrangements; and
interference impact certificates (IICs) under section 145(3) of the Act, relating to the operation of radiocommunications transmitters and receivers in spectrum subject to spectrum licensing.
To assist APswho have a need to contact the ACMAon matters related to thesespectrum management activities, included below are the contact details of relevant areas within the ACMA with responsibility for administration and day-to-day operation of the listed functions.
Contact details
Accreditation
For general information on the role of accredited persons in management of the radiofrequency spectrum, applications for accreditationand ongoing requirements on APs:
Address:Industry Partnerships Section
Operations Branch
Australian Communications and Media Authority
PO Box 13112, Law Courts
MELBOURNE VIC 8010
Email:
Phone:(03) 9963 6990
Fax:(03) 9963 6899
Frequency assignment in support of apparatus licensing
For information on, or clarification of, frequency assignment matters contained in legislative instruments and policy documents, including:
Australian radiofrequency spectrum plan;
Frequency band plans and administrative band plans;
Licence conditions determinations;
Spectrum embargoes;
Radiocommunications assignment and licensing instructions (RALIs); and
Business operating procedures (BOPs).
Email:
Phone:1300 850 115
Fax:(02) 6219 5347
Enquiries or requestsfor exemptions to frequency assigning policy can be directed to .
Device registration in support of spectrum licensing
For information on,or queries relating to,the registration of radiocommunications devices under spectrum licences, including:
Assessment and compliance with technical criteria specified in section 145 determinations;
Registration of devices under Guard Space or Agreement; and
Assessment of compatibility requirements detailedin Radiocommunications Advisory Guidelines made under section 262 of the Act.
Email:
Phone:1300 850 115
Fax:(02) 6219 5347
Online submissions
Where there is a problem with an electronic FAC submitted to the ACMA, such as no automatic acknowledgement email, submission appears to be taking longer to process than would be expected or the submission has been rejected and the error message is not clear or confusing, Accredited Persons should direct their query .
IT related issues such as assistance with account set up, digital signatures or an inability to lodge an electronic FAC or IIC should be directed to .
Please note that the email address is no longer supported.
Apparatus and spectrum licensing
For information on apparatus licencetypesand their related licence options, spectrum licencesand the trading of spectrum licences:
Email:
Phone:1300 850 115
Fax:(02) 6219 5347
Corrections to the Register of Radiocommunications Licences
Requestsfor corrections to the Register of Radiocommunications Licences (Radcom database):
Email:
Phone:1300 850 115
Fax:(02) 6219 5347
Accredited Persons should also refer to business operating procedure - Correcting information recorded in the ACMA’s Register of Radiocommunications Licences.
Further information
For informationor assistance with matters not covered above, contact theRadiocommunications Licensing and Assignments Section.
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