(Attachment A)

BIDDER QUESTIONNAIRE

Part A - GENERAL INFORMATION

1. Contact Information: List the one person who SAWS may contact concerning your bid.

Name:

Address:

City: State: Zip Code:

Telephone No.______Fax No: Email: ______

Printed Name of Contract Signatory: ______

Job Title: ______

2. Is Bidder authorized and/or licensed to do business in Texas?

Yes No If “Yes”, list authorizations/licenses.

3. Where is the Bidder’s corporate headquarters located?

4. Local Operation: Does the Bidder have an office located in San Antonio, Texas?

Yes No If “Yes”, respond to a and b below:

a. How long has the Bidder conducted business from its San Antonio office?

Years ______Months______

b. State the number of full-time employees at the San Antonio office.

5. County Operation: If the Bidder does not have a San Antonio office, does the Bidder have an office located in Bexar County, Texas?

Yes No If “Yes”, respond to a and b below:

a. How long has the Bidder conducted business from its Bexar County office?

Years ______Months______

b. State the number of full-time employees at the Bexar County office. ______

______

______

6. Provide any other names under which Bidder has operated within the last 10 years.

______

______


(Attachment B)

ESTIMATED DELIVERY

Delivery will be completed within calendar days after receipt of order. (If applicable)

PRICING SCHEDULE

Quantities provided are only estimates and no way binding to SAWS. SAWS reserves the right to change quantities depending on SAWS need.

No / Description / UOM / Quantity / Unit Price / Extended Price
1 / *Enterprise Dashboard and Reporting Software Solution
*must include1 production server (development, test and backup servers included),3 developer licenses and 30 concurrent viewer licenses, installation, training and testing / lump sum / 1 / $ / $
2 / Initial Support and Maintenance (1 Year)
From the date of acceptance / per year / 1 / $ / $
a.  Sub Total / $
Optional User Licenses & Maintenance Renewal
3 / Pricing for Additional Concurrent Viewer User Licenses
(Fix pricing for the entire contract period) / per license / 10 / $ / $
4 / 2nd Year Support and Maintenance (1 Year)
Based on production server (development, test and backup servers included),3 developer licenses and 40 concurrent viewer licenses / per year / 1 / $ / $
5 / 3rd Year Support and Maintenance (1 Year)
Based on production server (development, test and backup servers included),3 developer licenses and 40 concurrent viewer licenses / per year / 1 / $ / $
6 / 4th Year Support and Maintenance (1 Year)
Based on production server (development, test and backup servers included),3 developer licenses and 40 concurrent viewer licenses / per year / 1 / $ / $
7 / 5th Year Support and Maintenance (1 Year)
Based on production server (development, test and backup servers included),3 developer licenses and 40 concurrent viewer licenses / per year / 1 / $ / $
8 / 6th Year Support and Maintenance (1 Year)
Based on production server (development, test and backup servers included),3 developer licenses and 40 concurrent viewer licenses / per year / 1 / $ / $
b.  Sub Total / $
(a + b) GRAND TOTAL / $

Contractor’s pricing plans and cost of services to be provided will be evaluated and will be a part of determining the overall “Best- Value” Bid. All pricing shall be enclosed in a separate sealed envelope, marked “PRICING”.

(Attachment C)

SOFTWARE COMPATIBILITY

a)  Operating Systems and data warehouse/business intelligence technology:

i.  Which operating systems and data warehouse technology can the software support?

ii.  Is your Software compatible to SAWS hardware and data warehouse environment?

·  Hardware Environment:

o  64-bit Windows Server 2008 R2 Operating System

o  VMWare 5.1 or later

o  Microsoft IIS (preferred), or include Web/Application server software

o  Single Sign-On integration with Microsoft Active Directory 2008

·  Data Warehouse Environment

o  Microsoft SQL Server 2008 R2, Microsoft SQL Server 2012; Oracle 11G

o  Connectivity: ODBC, OLEDB, or ADO.NET preferred

o  Must support relational and OLAP data sources to include Microsoft SQL Server 2008 R2, Microsoft SQL Server 2012, Oracle 11G, Microsoft SQL Server Analysis Services 2012.

b)  Technology Features: Demonstrate your products ability for:

i.  Integration with Microsoft SQL Server Reporting Services (SSRS) with parameter pass-through capabilities.

ii.  Out of the box, native integration with Microsoft Sharepoint 2010, 2013 via web parts.

iii.  Web-based technology

iv.  HTML 5 for mobile device capabilities

v.  Development environment for advance scripting and custom features

vi.  Provide API for application integration, and customization

vii.  ESRI mapping capabilities

viii. Video playback capabilities

c)  Development, Test and Failover Environments: Provide your license model for Development, Test and Failover Environments.

d)  Support and Service Level: Provide software support and service levels including:

i.  Support and service offerings (online, phone, etc.)

ii.  Hours of operation for support

iii.  Service response time, and escalation procedure

Please check if response is included as a separate document.

BY: ______

TITLE: ______

FOR: ______

(Name of Firm Submitting Bid)

DATE: ______

(Attachment D)

ENTERPRISE DASHBORD AND REPORTING FUNCTIONAL CAPABILITIES

Dashboard and Reporting Capabilities (25 points)

Bidder must provide the following information needed for the evaluation of their proposed solution. Submission will be evaluated if they meet or exceed the requirements needed on this best valued bid.

a)  Visualizing data in dashboard and reports: Demonstrate your products ability to visualize data, including:

i.  Visualizing data using graphs, bar charts, tabular reports

ii.  Visualizing key performance indicators (KPIs) and analytics

iii.  Interactive dashboards with drill down, filter, sort and slice capabilities

iv.  Visualizing data on a map utilizing ESRI technology

v.  End user manipulation without requiring a developer’s license.

b)  Self-service support: Demonstrate self service capabilities to develop and modify reports and dashboards, including:

i.  Subscription capabilities for automatic email delivery of reports

ii.  In-memory/cache capabilities.

iii.  Historical/archive of auto generated dashboards.

c)  Connecting to various enterprise and non-enterprise data sources: Demonstrate your products ability to connect to enterprise and non-enterprise data sources, including:

i.  Relational data sources

ii.  OLAP data source (Microsoft SQL Server Analysis Server)

d)  Dashboard and Report Development Environment: Demonstrate your products report and dashboard development environment, to include support for:

i.  Mobile Development

ii.  Toggle and change dashboard display formats (graphs, spark lines, data bars, KPIs, bar chart, grids).

e)  Administration: Demonstrate your products administration capabilities, to include:

i.  Capabilities to scale-up or out to support concurrency and response time.

ii.  Ability to secure the dashboard system based on roles.

iii.  Ability to establish governance by version control.

iv.  Ability to backup/restore the environment.

Please check if response is included as a separate document.

BY: ______

TITLE: ______

FOR: ______

(Name of Firm Submitting Bid)

DATE: ______

(Attachment E)

EXPERIENCE AND REFERENCES

Number of years engaged in this type of business. (_____) Years

Experience and References (10 points)

a.  Bidder must provide a description of its’ operational structure and operating history, which reflects that it has been actively engaged for a minimum of three (3) consecutive years as a contractor providing the same services as specified in the scope of work on this best value bid.

b.  Bidder must also provide information about their company’s core competencies; previous satisfactory SAWS experience; special recognitions & awards and other information that are relevant to the scope of this best value bid.

c.  Bidder must also provide customers reviews that may be helpful in the evaluation process.

d.  Bidder must provide information about their organization and low long they have been developing enterprise dashboard and self-service reporting tools.

e.  Bidder must provide its proposed software solution’s development stages from market introduction to yearly version updates and the strategies taken to compete in the market

f.  Bidder must provide its annual research and development practice and the software license’s 5 year road map in the market.

g.  How many products have been sold in the last 3 years?

h.  Bidder shall provide at least three (3) quality contact references who is currently utilizing the software license being proposed to include company name, contact person, phone number, email address and date. SAWS reserves the right to contact references. Bidder may also include pending contract awards if they wish to.

i.  Bidder may also provide customers reviews that may be helpful in the evaluation process.

Please check if response is included as a separate document.

BY: ______

TITLE: ______

FOR: ______

(Name of Firm Submitting Bid)

DATE: ______

(Attachment F)

REFERENCES / SIMILAR PRIOR EXPERIENCE

Bidder shall provide at least three (3) quality contact references who is currently utilizing the software solution being proposed to include company name, contact person, phone number, email address and date.

Reference 1
Client Name:
Point of Contact:
Phone Nos. / Fax No.
Email Address: / Mobile No.
Address:
Description:
Reference 2
Client Name:
Point of Contact:
Phone Nos. / Fax No.
Email Address: / Mobile No.
Address:
Description:
Reference 3
Client Name:
Point of Contact:
Phone Nos. / Fax No.
Email Address: / Mobile No.
Address:
Description:

If more space is needed, please provide the information on a separate sheet.

(Attachment G)

GOOD EFFORT PLAN

This form must be completed regardless of Contractor’s classification.

Name of the Project:

SECTION A: PROPOSER INFORMATION

Name of Firm:

Address:

City: State: Zip Code:

Contact Person: Telephone:

Email Address: Fax No. :

Is your firm Certified? Yes No If certified, attach copy of Certification Affidavit

Type of Certification: AABE MBE WBE SBE

(See attached definitions)

Prime’s Percent Participation on this Project: %

List ALL SUBCONTRACTORS/SUPPLIERS that will be utilized on this project/contract.

Name & Full Address of Company / Scope of Work/Supplies to be Performed/Provided by Firm / % Level of Participation on this Project / If Firm is Certified, Provide Certification Agency name and attach copy of Certification Affidavit
1.
2.
3.
4.

SECTION B. – SMWB COMMITMENTS

The SMWB goal on this project is 19%

1.  The undersigned proposer has satisfied the requirements of the Bid specification in the following manner (please check the appropriate space):

___ The proposer is committed to a minimum of 19 % SMWB utilization on this contract.

___ The proposer, (if unable to meet the SMWB goal of 19%), is committed to a minimum of ______% SMWB utilization on this contract. (If contractor/consultant is unable to meet the goal, please submit documentation demonstrating good faith efforts).

2. Name and phone number of person appointed to coordinate and administer the SMWB requirements on this project.

Name: Title:

Telephone No. :

IF THE SMWB GOAL WAS MET, PROCEED TO AFFIRMATION AND SIGN THE GFEP. IF GOAL WAS NOT MET, PROCEED TO SECTION C.

SECTION C – GOOD FAITH EFFORTS (Fill out only if the SMWB goal was not achieved).

1.  List all firms you contacted with subcontracting/supply opportunities for this project that will not be utilized for the contract by choice of the proposer, subcontractor, or supplier. Written notices to firms contacted by the proposer for specific scopes of work identified for subcontracting/supply opportunities must be provided to subcontractor/supplier not less than five (5) business days prior to bid/proposal due date. The following information is required for all firms that were contacted for subcontracting/supply opportunities.

Name & Address of Company / Scope of Work/Supplies to be Performed/ Provided by Firm / Is Firm SMWB Certified? / Date Written Notice was Sent & Method (Fax, Letter, E-Mail) / Reason Agreement was not reached?
1.
2.
3.
4.
5.
6.

(Use additional sheets as needed)

In order to verify a proposer’s good faith efforts, please provide to SAWS copies of the written notices to all firms contacted by the proposer for specific scopes of work identified in relation to the subcontracting/supply opportunities in the above named project. Copies of said notices must be provided to the SMWB Program Manager at the time that the bid is due. Such notices shall include information on the plans, specifications, and scope of work.

3. List all SMWB listings or directories, contractor associations, and/or any other associations utilized to solicit SMWB Subcontractors/suppliers.

4. Discuss efforts made to define additional elements of the work proposed to be performed by SMWBs in order to increase the likelihood of achieving the goal:

5. Indicate advertisement mediums used for soliciting bids from SMWBs. (Please attach a copy of the advertisement(s):

AFFIRMATION

I hereby affirm that the above information is true and complete to the best of my knowledge. I further understand and agree that, this document shall be attached thereto and become a binding part of the contract.

Name and Title of Authorized Official:

Name:

Title:

Signature: Date:

NOTE:

This Good Faith Effort Plan is reviewed by the SAWS SMWB Program Manager. For questions and/or clarifications, please contact Marisol V. Robles, the SMWB Program Manager, at (210) 233-3420.

DEFINITIONS:

Small, Minority and Woman Business (SMWB): All business structures Certified by the Small Business Administration, Texas State Comptroller’s Office, or the South Central Texas Regional Certification Agency that are 51% owned, operated, and controlled by a Small Business Enterprise, a Minority Business Enterprise, or a Woman-owned Business Enterprise.

Minority Business Enterprise (MBE): A business structure that is certified by the Small Business Administration, Texas State Comptroller’s Office or the South Central Texas Regional Certification Agency as being 51% owned, operated, and controlled by an ethnic minority group member(s) who is legally residing in or a citizen of the United States. For purposes of the SMWB program, the following are recognized as minority groups:

a.  African American – Persons having origins in any of the black racial groups of Africa as well as those identified as Jamaican, Trinidadian or West Indian.

b.  Hispanic American – Persons of Mexican, Puerto Rican, Cuban, Spanish or Central or South American origin.

c.  Asian-Pacific American – Persons having origins in any of the original peoples of the Far East, Southeast Asia, the Indian subcontinent or the Pacific Islands.