CIS 601 Preliminary Final Exam Study Guide

Note: This Study Guide will be finalized on Friday, after the final long case presentation and after all student-suggested questions have been received. Student-suggested questions may be incorporated into various sections of the exam.

The exam will consist of 12 questions, worth a total of 100 points:

1)5 questions from the chapters (10 points each)

2)3 questions from the long cases (8 points each)

3)1 open-ended question about security (8 points)—you may prepare this question ahead of time, if you wish. If you do this, you must turn it in before taking the exam.

4)3 questions selected from the short cases, guest speaker presentation, Healthlite (6 points each)

Items on the final exam will be taken from:

1)Study questions at the end of the Chapter Summaries for Chapters 6, 7, 8, 9, 10 (and the Conclusion).

2)Student-suggested items listed below.

3)Short Cases and Guest Speaker Presentation questions listed below.

4)Long Case questions listed below.

5)Healthlite project question

6)An open-ended question listed below.

Student-Suggested Exam Questions

Chapter 6:What is a virus and how can you try to prevent from obtaining one?

Chapter 9: Successful outsourcing must have the right structure in order to succeed. The textbook explains 7 factors that are vital for a successful outsourcing alliance. List 5 of the 7, and give a short description of each.

Short Cases and Guest Speaker Presentation:

Blue RhinoCase:

Note: Questions are at the end of the case

David Yoak’s presentation:

According to Mr. Yoak, what issues keep CIOs awake at night?

What words of advice did Mr. Yoak give to the class?

Long Cases:

Ford Case:

What four key initiatives did Ford implement which were similar to Dell’s major operating principles?

Why did Ford decide to make changes to its supply base and its production system, and what were these changes?

Cathay Pacific Case:

What three operating principles guided the business strategy Cathay Pacific adopted in 1994-1995?

Why did Cathay decide to implement Smartsourcing, what was Smartsourcing, and how did it impact on the company?

Royal CaribbeanCase:

Following 9/11, Royal Caribbean faced a no growth/low growth situation. Discuss the three major strategic initiatives they used to address this situation.

Discuss the three strategic “pillars” of the LeapFrog project. Following 9/11, Royal Caribbean had to postpone the LeapFrog project. Instead, what did the IT department spend its time doing, and how did this benefit the company?

Rakuten:

Discuss the various strengths Rakuten shows as a company that will likely allow it to maintain its current level of success?

Discuss Rakuten’s weaknesses and the threats it may face.

UCB

Describe the separate roles Vincent Damien believed information technology operations (IT) and information systems development IS should play. What global IT/IS standards did he establish, and how were they a major change from the way IT/IS activities had been handled in the past?

Discuss the major IS projects Damien initiated at UCB and their impact on the company.

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Healthlite Project Question:

Discuss Healthlite Yogurt’s problems, as discussed in the case, and the solutions you suggest for addressing them.

Open-Ended Question:

Based on what you learned from the articles you read about computer and network security:

1)If you are employed, what security strategies does your employer have in place? What types of security issues still come up, and what further security measures do you think the company needs to implement?

2)If you are not employed, what are the major security issues most business face, and what types of strategies do they use to minimize security risks?