Attention 2012 AutocheX Premier Achiever Award winners!

Below you will find a press release template that you may use to announce to your local community and media that your facility has won the 2012 AutocheX Premier Achiever Award.

This press release is ready for you to personalize by filling in your shop information in the highlighted placeholders. You may also want to add a few more details, for instance:

If your facility has won the Premier Achiever Award (PAA) in previous years, you might want to add that information to press release.

You can also include a quote about the award from the facility owner about how the award reflects your facility’s commitment to customer service.

If you have any questions, please contact:

Best Regards,

AutocheX Team
Mitchell International

Press Release

FOR IMMEDIATE RELEASE

SHOP NAME

Named 2012AutocheX Premier Achiever for

Excellence in Customer Service and Satisfaction

City, State; May 2013 —Shop Name has been recognized as a winner of the 2012 AutocheXTM Premier Achiever for outstanding customer service and satisfaction.

Now in its 11th year, the annual Premier Achiever Awards honor auto body shops that consistently achieve extremely high customer satisfaction scores as measured by AutocheX either independently or as part of an insurance-sponsored repair program. In 2012, participating insurance programs included seven of the top 25 carriers in North America.

“For the 11th year in a row, we are delighted to sponsor the Premier Achiever Awards and to recognize the tremendous accomplishments of Shop Nameand all the 2012 winners,” said Jim O’Leary, Vice President of Mitchell Repair Solutions. “The high satisfaction scores of these elite collision repair facilities in North America clearly demonstrate their ongoing commitment to their customers, and set the bar very high for customer experience management in our industry.”

The class of 2012 Premier Achievers includes top-performing collision repair facilities of all sizes, from small, family-run businesses to large consolidators, and represents 41 states across the U.S, as well as British Columbia, Canada. In an industry of nearly 50,000 shops in North America, Shop Nameis one of only 400 Premier Achiever Award winners in 2012 —placing the shop in highly exclusive company.

AutocheX, Mitchell International’s customer experience management group, is a leading provider of customer satisfaction measurement and customer experience management solutions to the collision repair industry. AutocheX and the participating insurance companies present the Premier Achiever Awards each year as a way of honoring collision repair facilities that have proven their devotion to quality, service, and customer satisfaction.

# # #