Situation Manual– Volunteers
Time Allotted / 195 MinutesShake Out – Exercise Play
During the Shake Out Santa Barbara County Tabletop Exercise it will be important to remember and comply with the following statements:
- THIS EXERCISE IS DESIGNED AS AN EARTHQUAKE RECOVERY EXERCISE.
- DO NOT JUMP AHEAD IN THE EXERCISE SCENARIO.
- NEVER MAKE ASSUMPTIONS THAT CERTAIN ACTIONS WILL BE TAKEN.
- THOROUGHLY REVIEW ALL SCENARIOS AND INJECTS AS THEY ARE PRESENTED DURING THE EXERCISE.
- IF INSTRUCTED BY AN INJECT TO PLACE A PHONE CALL TO OUTSIDE AGENCIES, ORGANIZATIONS AND / OR VENDORS THE CALL MUST BE MADE.
- IDENTIFY ONE INDIVIDUAL TO BE RESPONSIBLE FOR INPUTTING RESPONSES TO EXERCISE INJECTS.
Time Allotted / 3 Minutes
Shake Out – Scenario – # 001 / Images of Earthquake Damage / Earthquake Response
Situation Report # 1
Sunday – October 17 2010 – 7:00PM PDST
At 1:37PM PDST residents throughout Santa Barbara County begin to feel the ground roll and shake. Initial seismic reports indicate that a 6.8 magnitude earthquake occurred along the Santa Ynez Fault, which runs the length of the Santa Ynez Valley from the wilderness area in the east through the communities of Solvang, Buellton and Lompoc.
Once areas affected by the earthquake become accessible, local and regional emergency response personnel initiate life safety operations. From conducting needs assessment to carrying out search and rescue operations law enforcement agencies, fire departments, EMS, emergency management officials and various volunteer agencies are working together to meet the immediate earthquake caused needs of the county’s residents.
In the hours following the earthquake, local television is filled with images of damaged homes and commercial buildings along with roads and bridges. Initial estimates indicate that as many as 1,200 homes have sustained damage with approximately 110 so badly damaged that they will need to be demolished.
Time Allotted / 3 Minutes
Shake Out – Scenario – # 002 / Images of Earthquake Damage / Earthquake Response
Situation Report # 2
Monday – October 18 2010 – 7:00PM PDST
Official reports from area hospitals and health care facilities indicate that only 63 individuals sustained injuries most of them being minor in nature. However there were three members of a family in Lompoc who died during the earthquake when their home collapsed.
P G & E estimates that up to 80% of the electrical power is out to the communities affected by the earthquake.
Overnight 187 individuals were sheltered in tents in several open areas.
Time Allotted / 3 Minutes
Shake Out – Scenario – # 003 / Images of Earthquake Damage / Earthquake Response
Situation Report # 3
Tuesday – October 19 2010 – 7:00PM PDST
For the past two days response activities have continued at a fevered pitch. The Santa Barbara County Emergency Operations Center is maintaining 24 hour a day operations to support the various earthquake response activates.
As the level of damage is confirmed via Damage Assessment and the immediate needs of the residents are being met, the pace of the county’s response agencies begin to settle into a routine and the county’s Emergency Operations Center shifts from a 24 hour a day operation to a 7:00AM until 9:00PM operation.
Overnight 261 individuals were sheltered in tents in several open areas.
Time Allotted / 3 Minutes
Shake Out – Scenario – # 004 / Images of Earthquake Damage / Earthquake Response
Situation Report # 4
Wednesday – October 20 2010 – 7:00PM PDST
Three days have now come and gone since the earthquake occurred in the Santa Ynez Valley. The county’s residents, business and government leaders have begun to shift their attention to recovery activities.
Overnight 196 individuals were sheltered in tents in several open areas.
Santa Barbara County’s Office of Emergency Services has completed its Detailed Damage Assessment with the following results:
Structure Type / Affected / Minor Damage / Major Damage / Destroyed
Mobile Homes / 73 / 51 / 39 / 19
Homes / 285 / 356 / 223 / 84
Apartment / 13 / 22 / 11 / 0
Total / 371 / 429 / 273 / 103
The Detailed Damage Assessment indicates that a total of 1,176 residences have sustained some level of damage. A breakdown of the Damage Assessment between the three affected communities is as follows:
Community / Total Residences
Buellton / 153
Lompoc / 804
Solvang / 219
P G & E has estimated that up to 30% of the residents currently without electrical power will have it restored by the end of the day. However, their estimates indicate that it may take an additional 20 days before electrical utilities are totally restored.
In addition cable, telephone, water and sewage providers have started down the path of restoring services to residents and businesses in the affected communities.
Time Allotted / 5 Minutes
Shake Out – Scenario – # 005 / Image of EOC
The Santa Barbara County Emergency Operation Center (EOC) remains operational. However the overnight activities have begun to slow down as the transition from RESPONSE operations to RECOVERY operations begins.
Four days have now passed since residents of Solvang, Buellton and Lompoc felt the force of the 6.8 earthquake.
Members of the Santa Barbara County VOAD have begun moving from initial earthquake response activities to recovery activities.
VOAD membership contact information for the exercise can be found below.
DOWNLOAD, SAVE AND PRINT PHONE NUMBERS
VOAD Membership – Phone Numbers
It is important to keep of copy of the phone numbers found at the above link as you will be asked to place phone calls to fellow VOAD members throughout the exercise.
Time Allotted / 3 Minutes
Shake Out – Inject – # 006 / Image of Santa Barbara County VOAD
Determine if the following VOAD members have a leadership or supportrole in recruiting and coordinating Spontaneous Volunteers and placing them with various community / faith based organizations during the recovery phase of the earthquake.
Alpha Resource Center of Santa Barbara / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Alzheimer’s Association / Yes / No / Unsure
If the above answer is yes. – Describe their role:
American Red Cross – Santa Barbara County Chapter / Yes / No / Unsure
If the above answer is yes. – Describe their role:
California Southern Baptist Convention / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Calvary Chapel / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Catholic Charities / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Centro Cristiano Pan de Vida / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Community Action Commission of Santa Barbara County / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Community Partners in Caring / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Direct Relief International / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Easterday Construction Inc / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Easy Lift / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Family Service Agency / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Foodbank of Santa Barbara County / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Four-H / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Good Samaritan Services / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Habitat for Humanity of Northern Santa Barbara County / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Habitat for Humanity of Southern Santa Barbara County / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Independent Living Resource Center / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Jewish Federation of Greater Santa Barbara / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Lions Club Tri-County District / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Long Term Care Ombudsman Services / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Move Green Inc / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Nonprofit Support Center / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Salvation Army / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Santa Barbara Amateur Radio Club / Yes / No / Unsure
If the above answer is yes. – Describe their role:
SBCares / Yes / No / Unsure
If the above answer is yes. – Describe their role:
ServiceMaster Inc / Yes / No / Unsure
If the above answer is yes. – Describe their role:
SMOOTH Inc / Yes / No / Unsure
If the above answer is yes. – Describe their role:
SYV People Helping People / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Transition House / Yes / No / Unsure
If the above answer is yes. – Describe their role:
United Way of Northern Santa Barbara County / Yes / No / Unsure
If the above answer is yes. – Describe their role:
United Way of Santa Barbara County / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Unity Shoppe / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Visiting Nurse & Hospice Care of Santa Barbara / Yes / No / Unsure
If the above answer is yes. – Describe their role:
Time Allotted / 15 Minutes
Shake Out – Inject – # 007 / Image of Priority
Based on current information prepare a prioritized Incident Action Plan outlining specific Spontaneous Volunteer coordination activities that will be undertaken by your organization in the days and weeks to come.
Be prepared to brief other VOAD members on these activities during an up-coming conference call
Activity # 1:
Activity # 2:
Activity # 3:
Activity # 4:
Activity # 5:
Time Allotted / 15 Minutes
Shake Out – Scenario – # 008 / Image of Conference Call
The VOAD leadership is requesting that all member organizations participate in a brief earthquake recovery activity Conference Call.
At this point call into the Conference Call information found below.
- Conference Call Number - 724-444-7444
- Call ID Number - 79799 #
- Account Number - 1 #
Earthquake Recovery Conference Call Agenda
Role Call
- American Red Cross
- California Southern Baptist Convention
- Catholic Charities – Lompoc
- Catholic Charities – Santa Barbara
- Catholic Charities – Santa Maria
- Community Action Commission of Santa Barbara County
- Direct Relief International
- Easy Lift Transportation Inc
- Easterday Construction Inc
- Foodbank of Santa Barbara County
- Jewish Federation of Greater Santa Barbara
- Service Master Anytime
- Smooth Inc
- Unity Shoppe
- Westmont College
- Each VOAD member will present an activity report outlining their plans based on their Incident Action Plan that was developed earlier in the exercise for each of the work groups they are participating in.
- Review process of reporting VOAD member activities to the Santa Barbara County EOC / VOAD Liaison.
- Reporting activities can be accomplished either by calling the VOAD Liaison at the phone number on the VOAD Membership Phone Number list or by sending an e-mail to: .
Time Allotted / 30 Minutes
Shake Out – Stop Point – # 009 / No Image
STOP POINT
Time Allotted / N/A
Shake Out – Scenario – # 010 / No Image
All exercise participants are to follow the instructions found in the “Great California Shake Out” exercise video found below.
CLICK ON VIDEO TO PLAY
Video # 3– Drop – Cover – Hold On
Time Allotted / 4 Minutes
Shake Out – Inject – # 011 / Image ofVolunteer Match
Having identified VOAD members who have a role in coordinating Spontaneous Volunteers are there any other community / faith based organizations, government agencies and / or for-profit companies in Santa Barbara County that would / could be of assistance in providing help with Spontaneous Volunteer recruitment and coordination? / Yes / No
If the above answer is yes. – List other organizations, agencies and / or companies and briefly describe the support that they can provide in coordinating Spontaneous Volunteers to assist with earthquake recovery activities.
Organization # 1:
Organization # 2:
Organization # 3:
Organization # 4:
Organization # 5:
Time Allotted / 10 Minutes
Shake Out – Inject – # 012 / Image of Disaster Application Center
The Federal Emergency Management Agency (FEMA), the California Emergency Management Agency (Cal EMA) and the Santa Barbara County Office of Emergency Services (OES) have coordinated to establish Disaster Recovery Centers (DRC) at the following locations in the Santa Ynez Valley:
- Buellton Recreation Center
Buellton California
- Solvang Branch Library
Solvang California
- Anderson Recreation Center
Lompoc California
The hours of operation for all three DRCs is 8:00AM through 8:00PM Monday through Saturday and 12:00PM through 8:00PM on Sunday.
Find out more about DRC.
Does your organization have a role in providing assistance to earthquake victims at the DRC? / Yes / No / Unsure
If the above answer is yes. – Describe how your organization would fit into the DRC structure and identify what services your organization would be able to provide to earthquake victims.
If the above answer is no. – Describe why your organization would not be a part of a DRC.
If the above answer is unsure. – Identify who your organization would contact for information regarding your participation in one or several of the DRCs.
Time Allotted / 10 Minutes
Shake Out – Inject– # 013 / Image of ICS / NIMS
Various levels of Incident Command System (ICS) and National Incident Management System (NIMS) training are required for all individuals taking part in earthquake response activities in Santa Barbara County. Are the same requirements in place for individuals facilitating recovery activities due to the earthquake? / Yes / No / Unsure
If the above answer is yes. – Describe the level of ICS / NIMS training that is required.
National Incident Management System (NIMS) information.
Time Allotted / 5 Minutes
Shake Out – Inject – # 014 / Image of Command
Describe the coordination / management structure that will be utilized among the various VOAD members to ensure that the needs of all earthquake victims are met.
Will your organization be relying on the VOAD Liaison in the county’s Emergency Operations Center (EOC) as its conduit for recovery information and activity reporting? / Yes / No
Will your organization place its on liaison in the county’s EOC to serve as its conduit for recovery information and activity reporting? / Yes / No
Describe how important issues will be discussed and decisions made, then communicated among the various VOAD members.
Time Allotted / 10 Minutes
Shake Out – Inject– # 015 / Image ofVolunteers
Having the ability to track requests for and placement of Spontaneous Volunteers with various earthquake recovery organizations will provide for a systematic, coordinated and effective earthquake recovery.
Describe how Spontaneous Volunteer recruitment and placement efforts will be tracked to ensure that available human resources are utilized appropriately.
Time Allotted / 5 Minutes
Shake Out – Inject– # 016 / Image ofFeeding
Call one of the VOAD members providing Mass Care (Feeding, Sheltering and / or Bulk Distribution) to see it they have a need of additional volunteers.
Identify the VOAD member that was contacted.
Were they in need of volunteers? / Yes / No
If the above answer is yes. – Describe the kind of volunteer assignments that they need assistance with and the number of volunteers needed.
Will you be able to assist them with volunteers? / Yes / No
If the above answer is yes. – Describe how you would recruit and place volunteers with the identified VOAD member to meet their stated human resource need.
Time Allotted / 10 Minutes
Shake Out – Inject – # 017 / Image of Donated Supplies
Does your organization utilize the internet based California Donations Portal (AidMatirx)? / Yes / No
If the above answer is yes. – Identify the individual who has access to the portal. This is the individual who is allowed to posted requests for and access available in-kind donations for your organization.
California Donations Portal (AidMatrix) Overview
CLICK ON VIDEO TO PLAY
Video # 8– AidMatrix
Additional information on the California Donations Portal can be found below.
ACCESS LINK
California Emergency Management Agency – Donations Management Overview
California Donation Portal
Briefly describe how the California Donations Portal could be utilized by your organization.
Should your organization become part of the California Donations Portal network? / Yes / No / Unsure
If the above answer is yes. – Briefly describe how you believe your organization would utilize the network?
Time Allotted / 12Minutes
Shake Out – Inject– # 018 / Image ofCasework
Call one of the VOAD members providing Casework / Case Management to see it they have a need of additional volunteers.
Identify the VOAD member that was contacted.
Were they in need of volunteers? / Yes / No
If the above answer is yes. – Describe the kind of volunteer assignments that they need assistance with and the number of volunteers needed.
Will you be able to assist them with volunteers? / Yes / No
If the above answer is yes. – Describe how you would recruit and place volunteers with the identified VOAD member to meet their stated human resource need.
Time Allotted / 10 Minutes
Shake Out – Scenario – # 019 / No Image
An Emergency Volunteer Center has been established at the following location:
- Calvary Chapel
Santa Barbara California
CLICK ON VIDEO TO PLAY
Video # 6– VRC - Volunteers
Would your organization be able to assist with supporting the Emergency Volunteer Center? / Yes / No
Time Allotted / 5Minutes
Shake Out – Scenario– # 020 / Image of Supplies
Contact a VOAD member who is helping coordinate Financial / In-Kind Donations to ask if they would be able to assist in acquiring any donations of supplies that could help support the various aspects of the recruitment and placement of Spontaneous Volunteers.
Identify the VOAD member that was contacted.
Were they willing to assist? / Yes / No
Time Allotted / 5 Minutes
Shake Out – Inject– # 021 / Image of KABC Logo
A reporter from KABC Channel 7 in Los Angeles is on the phone asking if your organization needs any assistance with its efforts to recruit and place Spontaneous Volunteers that are needed by various VOAD who are working to meet the needs of earthquake victims in the Santa Ynez Valley.
Will your organization request assistance? / Yes / No / Unsure
If the answer is yes. – Describe in detail the kind of assistance that will be asked for.
Time Allotted / 8 Minutes
Shake Out – Inject– # 022 / Image of Feeding
Contact the VOAD Liaison at the county EOC to provide an up-date on your organizations activities.
Reporting activities can be accomplished either by calling the VOAD Liaison at the phone number on the VOAD Membership Phone Number list or by sending an e-mail to: .
Time Allotted / 5 Minutes
Shake Out – Inject– # 023 / Image ofMedical
Call a VOAD member providing Health / Medical to see it they have a need of additional volunteers.
Identify the VOAD member that was contacted.
Were they in need of volunteers? / Yes / No
If the above answer is yes. – Describe the kind of volunteer assignments that they need assistance with and the number of volunteers needed.
Will you be able to assist them with volunteers? / Yes / No
If the above answer is yes. – Describe how you would recruit and place volunteers with the identified VOAD member to meet their stated human resource need.
Time Allotted / 10 Minutes
Shake Out – Inject– # 024 / Image ofAICCU Logo
The president of the Association of Independent California Colleges and Universities has called stating that several of the states independent colleges and universities have students and staff who would like to travel to Santa Barbara County to assist with earthquake recovery activities. He is asking if you would be willing to take on the responsibility of coordinating with the other colleges and universities wanting to assist.
Will your organization be willing to assist with this request? / Yes / No / Unsure
If the above answer is yes. – Describe how your organization would coordinate with other colleges and universities in an effort to place their students and staff in meaningful volunteer assignments.
If the above answer is no. – Identify who you refer the association to that could assist them with this request.
Time Allotted / 10 Minutes
Situation Manual – Tabletop Exercise 1 Disaster Resistant Communities Group –