Job Title: Senior Communications Adviser

Job description

Job title: Senior Communications Adviser

Reporting to: Head of Parliamentary and Stakeholder Relations

Job family: Communications

Pay level: E

Role purpose

·  To implement strategic communications plans, working with the internal communications team and 3rd party providers.

·  Manage the communication and engagement workstream of specific project plans on a day to day basis.

·  Engage with key stakeholders to ensure key messages relating to specific projects are clearly communicated and issues identified and managed.

·  To deputise for the Head of Parliamentary and Stakeholder Relations as necessary and represent the NMC at external events and stakeholder meetings.

Key accountabilities

·  Support the delivery of specific project plans and work to ensure that engagement and communication elements of the project plans are delivered.

·  Implementing the communication and engagement objectives, future plans, and current progress against plans through agreed communication channels.

·  Develop and maintain relationships with key stakeholders and new stakeholder contacts.

·  Deliver high quality briefing material and presentations to senior management for use in stakeholder interactions.

·  Oversee the production of a range of communication products, working with third party providers to ensure high quality, accurate products that fit the brief.

·  Represent the NMC with stakeholders, and at external events.

·  Feed intelligence gathered through external engagement to fine tuning of policies, standards and guidance.

·  Raise the profile and understanding of specific projects and their implication within the organisation.

·  Chair internal working group(s) where required.

Standard responsibilities

People management

·  As an ambassador for change, provide inspiring and motivational leadership that role models the NMC’s values and behaviours, and create an environment that empowers and enables staff to deliver excellence.

·  Manage staff in accordance with the NMC’s human resource policies and procedures, including recruitment and selection, performance management that includes performance development reviews, personal development planning and dealing with sickness absence, disciplinary issues and appeals.

·  Identify and develop professionals within own area to support the development of the organisational talent.

·  Provide strong leadership and direction and keep performance improvement under review and ensure that performance targets are met.

·  Facilitate and support the teams to enable them to achieve the department or directorate’s objectives.

·  Provide consistent performance management by providing regular feedback, conducting formal reviews, and identifying and addressing business-focussed training and development needs.

·  Manage issues relating to conduct and capability, ensuring that such issues are dealt with in a focussed and timely manner.

Other responsibilities

There are a number of standard duties and responsibilities that all employees, irrespective of their role and level of seniority within the NMC, are expected to be familiar with and adhere to.

·  Comply at all times with the requirements of health and safety regulations to ensure their own wellbeing and that of their colleagues.

·  Promote and comply with NMC policies on diversity and equality both in the delivery of services and treatment of others.

·  Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act 1998 and its amendments.

·  Comply with NMC protocols on the appropriate use of telephone, email and internet facilities.

·  Comply with the principles of risk management in relation to individual and corporate responsibilities.

·  Comply with NMC policies and procedures as compiled on the organisation’s intranet.

·  This job description is not exhaustive and as such the post holder is expected to be flexible. Any changes will only be made following a discussion with the post holder.

Person specification

Job title: Senior Communications Adviser

Qualifications and experience

·  Educated to degree level, or equivalent.

·  Experience of working at a senior level in a high profile and complex environment

·  A proven track record of developing, implementing and delivering communication plans and delivering engagement activities.

·  Experience of working in the health sector (desirable)

·  A proven track record of managing external stakeholders, understanding and responding to different perspectives. .

Knowledge, skills and abilities

·  Ability to think critically and draw sound conclusions based on complex data.

·  Evidence of strong decision making and problem solving skills

·  Excellent people skills and proven ability to motivate, develop and hold to account large and diverse teams.

·  Ability to work effectively as a collaborative and supportive team member.

·  Ability to build a stakeholder network and strong relationships with a range of stakeholders.

Personal qualities

·  A strategic thinker with experience of working within the sector on strategic initiatives

·  Politically astute and strong engagement and influencing skills

·  Resilient, able to remain calm in challenging situations

·  Excellent oral and written communication skills including ability to communicate concepts and developments to a range of audiences in a succinct manner

·  Self-confident to drive through change and willingness to challenge underlying assumptions and the status quo.

·  A commitment to and understanding of the importance of equality and diversity within the environment that the NMC operates.

July 2016 Page 4 of 4