Room Attendant – Job Description

Responsible for cleaning all guest rooms

Additional Responsibilities

  1. Stocks room attendant’s cart
  2. Strips and remakes beds with Fresh Linen in every room including stayovers
  3. Empties wastebaskets and ashtray (if Used) – replace ashtray in all smoking rooms
  4. Wipes all window sills, doors, and walls when needed, as well as light switches
  5. VACUUMS EVERY ROOM – spot clean when you see stains
  6. Dusts all furniture and fixtures – including headboard, lamps, and desk mirror.
  7. Reports any maintenance issues including burned out light bulbs
  8. Puts stationary in folder along with 2 pens and places in desk drawer
  9. Make sure both telephone books are stored underneath night stand as well as internet cable (neatly tied up) in desk drawer
  10. Wipes mirrors and all vanity fixtures down in bathroom
  11. Checks heating and air condition thermostat
  12. Makes sure alarm clock is not set for alarm
  13. Phone is on line 1 except room 500 which needs to be on 2
  14. Check under bed, drawers, and closet for left behind articles and or trash.
  15. Changes mattress pads, blankets, or bedspreads when needed
  16. Cleans and Sanitizes toilet – and around toilet/behind toilet – sanitizes showers and or tubs – removes all mildew and soap scum
  17. Wipes down shower curtain – replaces when needed
  18. Cleans sink and fixtures
  19. Removes all hair from bathroom floor as well as cleans bathroom floor with cleaning agent and rag
  20. Restocks all terry, soap, glasses, comment cards, coffee and other room amenities
  21. Clean coffee pots when needed, - ensures pots are plugged in
  22. Vacuums hallways after shift – to ensure there’s no debris in hallway
  23. Responsible for neatness and organization of housekeeping areas
  24. Responsible for missing items in room such as remote control, do not disturb sign, and luggage racks etc.
  25. All trash need to be pulled to service area and placed in trash can provided
  26. All dirty dishes or glassed need to be placed in bus tub in service areas
  27. Room service trays should be walked to service elevator area – calls down to Front Desk ext. 5570 and ask for bellman pick up.
  28. Clean and sanitize phones – make sure the card on the phone is in good shape – replace if needed
  29. Make sure curtains and are draperies are at proper length and are the same length
  30. If furniture is rearranged from a guest put back in proper place
  31. Check shower head for mold
  32. Check between night stand and bed to make sure there is no trash and or crumbs

I understand my responsibilities and duties as a Room Service Attendant.

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