Team Manager Workshop 3
Guidelines for Delivery of Effective Team Manager - Workshop 3 Major Events
Workshop OverviewThis workshop has been developed to help Team Managers gain a clear understanding of the responsibilities of their role and explore the skills and resources required to fulfil it effectively. It is the last of three workshops on the Team Manager Development Pathway.
Section / Learning Outcomes / Suggested Delivery Time
1 / Introduction & Domestics
- Establish a safe, positive learning environment
- Relate to the trainers and the other participants
- Recognise the skills, knowledge and experience within the group
- Establish workshop outcomes and personal objectives for the course
2 / Roles & Responsibilities
- Explore the key elements of your role and responsibilities at major events
3 / Communication & Relationships
- Discuss your communication strategy and identify appropriate action within a variety of ‘real life’ scenarios
Break
4 / Planning & Preparation
- Identify your personal stressors and explore effective coping strategies
Break
5 / Continual Improvement
- Compare current methods with best practice and Identify areas for improvement and future development
6 / Workshop Evaluation
- Reflect on workshop content and personal learning
Suggested Workshop Resources
Laptop; Projector; Effective Management at Major Events Workshop 3 PowerPoint presentation;Flipchart and flipchart paper; Marker pens; Spare paper and pens; Effective Team Management Training Resource; Handouts and activities; Evaluation forms
Workshop Delivery Plan
Section / Time / LearningOutcome / Method & Content / Resources
1 / 20 min / 1-4 / Tutor led introduction session
Tutor introduction and welcome
Outline domestics, safety procedures and workshop information.
Run an icebreaker to encourage interaction and introductions
Distribute Training Resource, and action planner
Give overview of Team Manager Development Pathway
Outline the key learning outcomes for the sessionand establish Team Managers (TM) personal outcomes. / Laptop, projector and Workshop 3PowerPoint presentation
Slide 1
Training Resource
Handout Action planner
Slide 2,
Slide 3
Slide 4
2 / 40 min / 5
5 / This section explores the key elements of your role and responsibilities at major events
Activity 1 -Split into groups of 4-5 and introduce activity Performance = Potential – Interference
At major games where might the ‘interference’ come from?
Answers might include:
•You, the team manager
•Other team managers
•The coach
•Other team coaches
•Players – your team, other teams
•Support team e.g. physiotherapists, doctors, psychologists etc
•Officials
•Facilities and equipment
•Transport
•Accommodation – athletes village/camp
•Meals
•Spectators
•The media
Allocate one item to each group to come up with something they could proactively do to the reduce the interference in that area
Group addresses the But what if… scenario on slide 6 in a Question and answer/whole group discussion led by the tutor. / Slide 5
P=P-I. Distribute handout for activity 1.
Slide 6 – But what if…equipment
3 / 60 min / 6
6 & 7 / This section focuses on communication and relationships and identifying appropriate action within a variety of ‘real life’ scenarios
Activity 2 - split into 4 groups to list and consider the pros and cons of the various communication options available to them. Then each group focuses on one of the scenarios below:
- When and how will you communicate with your team (performers and management) during the event?
- When and how will the team communicate with family and friends at home during the event?
- When and how will you communicate with the media?
- When and how will you communicate with competition officials to ensure changes to event timings and logistics can be communicated to you in a timely manner?
Activity 3 - Managing behaviour -Spilt into 3 groups to address the scenarios given in activity 3
Groups outline key points on flipchart
Group addresses the But what if… scenario on slide 9 in a Question and answer/whole group discussion led by the tutor. / Slide 7 – distribute handout - Activity 2
Slide 8 - distribute handout for activity 3 behaviour
Slide 9 – But what if…doping control
4 / 120 min / 7
7 / This section helps identify personal stressors and explore effective coping strategies
An example definition of stress from the Health & Safety Executive.
Facilitate stress line activity to help team managers identify typical stressors and show how people react differently to different situations. Discuss factors affecting individual tolerance levels.
Activity 4 - Coping Strategies – individually, team managers outline 3 personal coping strategies they use for managing their stress responses. Ask for an example from each person and add a couple of practical examples:
e.g. plan personal time out; exercise; talk things out; meditate
Lead discussion to consider and explore differences about how different their perceptions may be and how they might think, feel and behave if you really believed the statements on slide 15 to be true.
Offer examples of 2 coping strategies on slides 16 and 17. If time permits give practical demonstration of how each works.
Group addresses the But what if… scenario on slide 18 in a Question and answer/whole group discussion led by the tutor. / Slide 10
Slide 11-13 situations and typical stressors
Slide 14-17 –
Distribute handoutactivity 4
(see additional tutor notes on slide)
Slide 16-17 – coping activities
Slide 18 - But what if…personal injury
5 / 20 min / 8 / This section allows Team Managers to compare best practice and identify their own areas for improvement and future development
Activity 5 –SWOT analysis
Ask each TM to review their SWOT from workshop 2. Once they have completed this ask them to consider any additional areas they would like to improve – Strengths and weaknesses are within their control
Finally ask them to consider any additional opportunities and threats to their future development or effectiveness within their role; these are things outside their direct control, but that may still have an impact on them.
E.g. What resources are available to them to help?
What might hinder their progress – people, circumstances etc?
Activity 6 –Action - Use slide to help them review their action since workshop 2 and identify additional action points for future development on their new action planner. Ask questions to establish action.
Remind them that although they have completed the Team Manager workshops they haven’t finished their development journey and should still undertake continual professional development to up-skill and keep knowledge current.
Explain the next steps on the TM development pathway and the CPD activities and provide useful contacts. / Slide 19
Distribute activity 5 SWOT handout
Slide 20 - Action planner handout issued at start of workshop
Slide 21 – Where next?
Slide 22 – Useful contacts
6 / 10 min / 9 / This section provides an opportunity for reflection of personal learning and evaluation of the workshop
Workshop evaluation – distribute evaluation forms for completion by TM.
TM to review learning outcomes and reflect on learning
Collect completed evaluation forms and thank group for participation / Distribute workshop evaluation forms
Slide 23
Slide 24