Job Family: 13-0000 Business and Finance

Job Family: 13-0000 Business and Finance

Occupational Group: 13-1070 Business Operations

OCCUPATION PROFILE

JOB FAMILY: BUSINESS AND FINANCE

OCCUPATIONAL GROUP: BUSINESS OPERATIONS

OCCUPATION: HUMAN RESOURCES SPECIALISTS

13-1071

BROADBAND LEVELS: Level 1 – Pay Band 003

Level 2 – Pay Band 006

Level 3 – Pay Band 007

Level 4 – Pay Band 010

DESCRIPTION

Performs human resources work in an agency human resource program. Includes employment, attendance and leave and performance management activities.

Some positions in this occupation may be responsible for coordinating work and supervising employees.

EXAMPLES OF WORK

Supervises employees by assigning work, reviewing progress and assessing performance.

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

Develops plans and procedures and assists in administering a department-wide attendance and leave program.

Conducts research and analysis regarding human resource issues to provide customer service and consultative assistance.

Coordinates human resource activities and advises management on administrative matters.

Prepares human resource reports and documents.

Works with management in ascertaining and organizing staffing needs for recruitment purposes by directing the development and maintenance of recruitment programs to ensure adequate sources of qualified prospective job applicants.

Directs and participates in the recruitment, screening, selection and evaluation of candidates for employment.

Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.

Administers, interprets, develops, or assists in developing, an agency performance management program.

Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

Gathers and analyzes data necessary to develop appropriate human resource policies and procedures.

Represents the agency in carrying out rules and regulations relating to employment, attendance, leave, salary changes, terminations and other personal and work problems.

Serves as team leader or team member on various project teams.

Interprets human resource laws, rules and regulations.

Coordinates and directs the work of other employees.

EXAMPLES OF JOB CHARACTERISTICS

Staffing Organizational Units / Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.
Coaching and Developing Others / Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
Communicating With Other Workers / Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Communicating With Persons Outside of the Organizations / Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job / Observing, receiving, and otherwise obtaining information from all relevant sources.
Guiding, Directing and Motivating Subordinates / Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.
Documenting/Recording Information / Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Organizing, Planning, and Prioritizing / Developing plans to accomplish work, and prioritizing and organizing one's own work.
Scheduling Work and Activities / Scheduling events, programs, activities, as well as the work of others.
Analyzing Data or Information / Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Making Decisions and Solving Problems / Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Provide Consultation and Advice to Others / Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Updating and Using Job-Relevant Knowledge / Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
Resolving Conflict, Negotiating with Others / Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.

EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES

Law, Government and Jurisprudence

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Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process

Negotiation / Bringing others together and trying to reconcile differences
Reading Comprehension / Understanding written sentences and paragraphs in work related documents
Time Management / Managing one's own time and the time of others
Learning Strategies / Using multiple approaches when learning or teaching new things
Writing / Communicating effectively with others in writing as indicated by the needs of the audience
Speaking / Talking to others to effectively convey information
Implementation Planning / Developing approaches for implementing an idea
Management of Personnel Resources / Motivating, developing, and directing people as they work, identifying the best people for the job
Instructing / Teaching others how to do something
Coordination / Adjusting actions in relation to others' actions
Active Listening / Listening to what other people are saying and asking questions as appropriate
Personnel and Human Resources / Knowledge of policies and practices involved in personnel/human resource functions
English Language / Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Administration and Management / Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
Mathematics / Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications
Computer / Knowledge of computer software including applications
Information Gathering / Knowing how to find information and identifying essential information
Systems Evaluation / Looking at many indicators of system performance, taking into account their accuracy
Information Organization / Finding ways to structure or classify multiple pieces of information
Judgment and Decision Making / Weighing the relative costs and benefits of a potential action
Identification of Key Causes / Identifying the things that must be changed to achieve a goal

LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS

EFFECTIVE: xxxxxxxxx

History: 03/17/2003

07/01/2002

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