Manfred D. Jantzen, Ph.D.

SOLUTION LEADERSHIP

In Borderless Developing States

Frontier Strategist on Spaceship Earth

TABLE OF CONTENT

PREFACE

Challenges for Borderless Developing States14

PART I

FRONTIER WORLD

Dynamics of a Complex Adaptive System Environment

Living in a One-World-Information-Space

1FRONTIER STRATEGIST Frontier Space25

Frontier Explorer – New Philosopher – Global Entrepreneur – Glocalization Strategist –

Global Institutional Leadership

2 WEALTH OF THE NEW WORLD Information Resource31

Global Information Exchange – Global ICT Connectivity –

Global Expectations Revolution Adaptation Information Dynamics- Adaptation Challenge

3BIRTHING OF GLOBAL CIVILIZATION Human Tectonics43

Historical Waves of Change – Emerging Global Civilization – Science-Technology Paradigm Power –

Human Enterprise Tectonics

4NATURE OF COMPLEX CHANGE Complex System Dynamics54

Complexity Science - Reality Comparison – System Entropy – System Energy – System Feedback

Attributes – Systems Quantum Behaviour – System Adaptation

5COMPLEX ENTERPRISE Complex Adaptive System70

CASE Components & Phase Activities: Actuality (Real World) – Intelligence Scan

– Perception Reality Model – Value Creation Action – Consequences: Performance

Alignment & Adjustment Feedback – Self –Regulating Behavior

6COMPLEX THINKING Strategic Thinking84

Frontier Strategist’s Global Mind-set – Mind-scope Perspective –Mental Activities –

4 C’s of Thinking – Complex Thinking Processes – Tipping Point Decisions - Flawed Linear Thinking

7 COMPLEX PROBLEM SOLVING Solution Execution98

Solution Execution Approach (SEA) – Identify, Understand, Develop, Implement, Evaluate, Inform &

Institutionalize – Strategic intervention Approach in Complex Adaptive System Environment (CASE)

8RESEARCH METHODOLOGY Solution Traps 110

Research Methodology – CASE Framework – Knowledge Transfer & Knowledge Creation Gap –

Breaking out of the Mind-set Prison – 3 M’s Solution Traps - Mind-set Trap, Method Trap, Model Trap

APPENDIX

Discussion Questions; References – Readings

PART II

CULTURE PROGRAMS

Performance Behaviour

Society, Organization & Leadership Programs

9CULTURAL PROGRAMMING Human Development127

The DNA of Culture Programming – Culture Dynamics with Dynamic Structures – Culture Logic –

Cultural Time Distortions, Hybrid Societies

10ENTERPRISE STRUCTURES Structured Performance Space137

T-Type Structures with Performance Behavior: Traditional, Transitional, Transformational &

Total Integrated Structures

11SHADOW ORGANIZATION Personal Relations Networks149

Organizational Culture Framework – Dynamics of the Shadow Organization – Personal Relations

Network – Power Groups – PRN Dynamics - Historical Perspective – Corruptive Power of the PRN- Unprincipled Leadership – Re-Programmed Healthy PRN

12BUREAUCRATIC CULTURE Public Services Performance161

Power of the Bureaucracy - Bureaucracy Assessment

13PERFORMANCE CULTURE Business Culture166

Business Culture Approach - Organizational Culture and Leadership – People, Policy and Practices

14 LEADERSHIP MIND-SETS Traditional Unconscious Management 173

Multi-dimensional Strategist – Traditional Unconscious Management Mind-sets –

Relationship Management Frame – Programmed Leadership Mind-sets –4 C’s Behavioural Types:

Circumstances, Culture, Competence & Character

15LEADERSHIP DEVELOPMENT Competency Development185

Leadership Development Framework, Leadership Model- Eight (8) Solution Leader Competencies -

Solution Leader Judgment – Leadership Values –Ethical Decision Making

APPENDIX

Discussion Questions; References – Readings

PART III

DEVELOPMENT RESEARCH

Strategies & Projects for Caribbean Development

Knowledge for Sustainable Quality Life

16STATE DOMINATED DEVELOPMENT Troubled Journey210

History of Political Philosophy –Sustainable development & Partnership Approach –

Social Contract between Government & Citizens –Integrated National Alignment - Public Service –

State & Private Enterprise – Result-Based Management – Solution Execution Approach –

Public Service Performance Revolution-Outcomes matching Outputs –Political Performance –

Parties & Citizens’ Expectations

17STRATEGY RESEARCH Caribbean Dynamic Strategies 230

Business Research for Developing Countries – Strategy Dynamics – Strategy Space Matrix –

Sustainable Performance – Strategy Research – Strategy in Cultural Context – Exploring Caribbean

Ideology – Proposing a New Development Philosophy

18 RESEARCH PROJECTS Caribbean Development Space 246

Different Path for Developing Countries – Caribbean Development Perspective - Obstacle to Caribbean Development – Caribbean Reality and Meaningful Future – Research Approach Framework –

Solution Execution Approach – Caribbean Research Projects: Reduce State Dominance,

Claiming Development Space, Caribbean Research & Education – Researching the Resilient Economy:

Islands of Entrepreneurship in a State Dominated Society

19 DISTORTED SOCIETAL DEVELOPMENT Gold-Pot Economy 264

Trinidad & Tobago, 1962-2012

Introduction - Resource Curse; The Gold-Pot Economy – Gold Pot Distortions, Political Power

and Economic Distortion, Fear and Greed, ‘Unearned’ Transfer Payments Societal Distortions -

Gold Pots of Trinidad & Tobago & impact on societal development: The Energy, The Drug, The Government, The Private Enterprise & The Societal Pot of Gold – Establishing State Advisory Councils –

Teams: Resource & Energy National Security & Crime, National & Local Governance, Private Economy &

Enterprise, Recovery and Sustainable Development, Societal Quality of Life, Sustainable Development

20NATIONAL DEVELOPMENT BUDGETS State Strategies 280

Trinidad & Tobago, 2010-2012

National Budget Analytics – Caribbean Sustainable Development & Research topics Outlines –

Case of the Small Islands State of Trinidad & Tobago, 2011-12: State as Partner & Catalyst

Changing Direction – 2011 Catalytic Budget: Facing the Issues of Multi-lateral financial institutions,

Economic Transformation Strategy, Government as Catalyst 2012 Development Budget: Private Sector Development, From Ownership to Partnership & Catalyst – New Economic Spaces:

Sustainable Growth & Development, Foundation for Endogenous Growth

21State Directed Development Regional Development289

The Early Ruhr Mining Region, 1766-1865

Law, Economic Policy, and Private Enterprise, Historical Background - Implementation of

State Controls: The State “Direktionsprinzip”: State Administration: Bureaucracy & Labor Force –

Private Enterprise: Capital formation & Taxes; Production Control & Industry Structure;

Price Control & the Market – Reform & the Market Economy – Discussion Questions

22GOVERNMENT PERFORMANCE Governance Performance 298

Citizens Expectations

Public Service & the Public Resource Management – Government Performance Model – Elected & Administrative Government, Public Service Culture, Executive Leadership, Administration &

Management – Executive Transformation Team – Performance Management Board –

Government ICT Performance – Government Performance Gaps: Direction Gap, Policy Gap;

Execution Gap, Constitutional Performance Gap – Political Performance in Context of One-World- Information-Space

APPENDIX

References

PART IV

PERFORMANCE ENTERPRISE

Interventions in the Borderless Enterprise Space

The Strategist in Action & Execution

23BORDERLESS HIGH PERFORMANCES Holographic Space 321

High Performance Strategic Parameters & Goals – Managing the Holographic Enterprise

and Venn Information Space

24RIDING WAVES OF CHANGE Strategic Decision-Making327

Complex Intervention Decisions – Transformational Change – Consulting Lessons –

Explosive Change - Making Intervention Decisions –Riding Waves of Change

Sustainable Performance –Enterprise Paradigm Shifting & Transformational Lags –

Critical Transformation Strategies – Emotions of Change Assessment

25STRATEGIC PLANNING PROCESS Time Traveling Strategist343

Diagnose Organizational Illness – Assessing the Past( Stratigic Review) – Envision the Future –

Planning Enterprise Direction – Paths to the Future –Select the Future –Scenario Thinking

26ACTIVATING THE PRESENT Strategic Intervention 357

Intervention Leadership – Intervention Expertise, Manage Expectations, Management Teams –

Action Plan – Setting Performance Standards – Using a Performance Management Approach –

Establishing Enterprise, Unit, & Individual Performance Standards – Performance Measures –

Intelligence Unit Activities – Continuous Strategic Review

27INNOVATION PROPELLED PROCESSES Operation Space 374

Managing Performance Processes – Moment of Truth – Dysfunctional Core & Support Processes –

Process Intervention Approach – Process Value Dimension Matrix – Managerial Process Mapping

28VALUE OBSESSED RELATIONS Market Space384

Virtual Reality – Mind-driven Enterprise – New Market Space – Shift from Place to Space –

Marketing Relations Approach – Info-factured Value Packages – Potential vs. Actual Product Value –

Customers Learn – Customer Expectancy Cycle

29KNOWLEDGE INVESTED Competence Space 398

Complex Network Perspective - Learning, Communicating & Creating – Knowledge Management

Activities – Strategy & Organizational Core Competencies – Knowledge Transfer 4C’s, - Context of

Culture – Managing Intangible Assets – Human, Customer, Finance, Organizational Capital –

Human Resource Decisions

CONCLUSION: Strategy Dynamics -Strategy Making & Execution Process412

Dynamic Strategy Environment, Understanding Dynamic Strategy, Strategic Making Process,

Managing Strategy

APPENDICES433-463

General Reference, Table of Illustrations, Index and Key Topics

Author’s Interventions