UTD Field Agent

About us

UnderTheDoormat meets the growing demand for managed accommodation in the sharing economy. We provide guests with the comfort of a home and professional service of a hotel and offer homeowners a hassle-free way to earn extra income while they are away.

In the three years since we began we have proven our concept, grown the business and put in place the foundations to scale up in London. We are looking for bright and ambitious people to help continue to grow the business first in this city and then internationally.

About the role

UTD field agents are the face of the company and have the important role of meeting all of our guests. First impressions = lasting impressions so we value our field agents very highly. If you are well organised and are looking for a part time role that is truly flexible to then this role could be ideal for you. Our field agents take pride in their role and excel in making guests from all over the world feel welcome in London!

Responsibilities

  • Guest Check In
  • Guest Check Out
  • Guest Guide Editing(carried out as part of standard job tasks)
  • Cleaning Supervision
  • Maintenance Supervision

Rates

Peak Hours: 9am – 9pm Monday - Sunday

Off Peak Hours: 9pm – 9am Monday - Sunday

Check in time allowance – 1-2 hours in home (30 minute arrival minimum prior to check in time, allowing for check out tasks and guest delays)

Check out time allowance – 1 hour in home (arrival at check out time, 1 hour overall to perform check out tasks)

Cleaning/maintenance time allowance – in excess of standard check in/out time allowances

  • Check In Peak£30
  • Check In Off Peak £40
  • Check Out Peak£25
  • Check Out Off Peak £35
  • Cleaning/Maintenance Peak£10/hour
  • Cleaning/maintenance Off Peak£15/hour

It is the responsibility of the Field Agent to make their own arrangements in terms of collecting keys, welcome packs and any other items required from the UTD office and for their transport arrangements to and from jobs.

If the Field Agent is late or fails to complete the tasks for a job, the final rate paid will be reduced proportionately.