Stephanie Svec
732.539.7305
Summary of Qualifications
§ Highly organized and detail focused professional with over 18 years of experience in healthcare business operations and processes.
§ Strong analytical capability combined with commons sense approach to achieve results quickly.
§ Exceptional track record of accurately handling financial reporting in deadline oriented environments.
§ Able to identify areas of inefficiency in existing systems and analyze business requirements, as well as implementing improvements to maximize reimbursement and streamline processes.
Professional Experience
March 2015 – August 2016
Quality Care Management Inc. – Wall, New Jersey
Regional Director of Business Office
§ Business office start up of two 180 bed skilled nursing facilities – Jersey City and Red Bank NJ
§ Established National Data Care Resident Fund Management System from ground up
§ Established Integrated Health Network A/R software from ground up, SME and super-user
§ Maintain integrity of data and system updates and maintenance
§ Review business office policy and procedure in accordance with state and federal guidelines
§ Established and maintained good working relationship with key individuals in provider network
§ Prepared and Established Insurance Contracts – Managed Care and MLTSS
§ HMS audit experience
§ Lead monthly AR meetings with both facilities and constructed ways to reduce AR days
§ Approve bad debt for accuracy and that it coincides with policy.
§ Medicare ADR requests, redeterminations and reconsideration requests.
§ Facility setup of ERA, DDE, and EDI Enrollments
§ Analyze GL and reconcile accounts, work closely with accountants and controller
§ Responsible for month end close and all closing reports
May 2006 – February 2015
Meridian Nursing and Rehabilitation – Corporate Office – Wall, New Jersey
Business Office Manager
§ Managed, coached and trained all business office personnel across 5 satellite locations
§ Managed Medicaid, Medicare, private, managed care billing, collections, patient account and resident trust maintenance including month end closing and reconciliation
§ Partnered closely with leadership and staff to improve processes from patient admission to discharge ensuring successful reimbursement
§ Managed successful outcomes in Medicare appeals process from ADR reviews to 3rd level appeals process
§ Led projects related to revenue recovery, patient access, AR reductions, and cash acceleration
§ Experience with internal/external audits, claim processing, submission, and follow up
§ Working knowledge of contracts, current legislations, etc. for claims processing
§ Assisted with the development of the organizational policies and procedures
§ Provided software support to all staff as needed. Diagnose and resolve issues as needed with software company to correct billing issues/system errors
2001 – 2006
Arcadia Nursing and Rehabilitation – Little Egg Harbor, New Jersey
Business Office Manager
§ Managed all financial transactions, posting, producing financial statements and recording all transactions
§ Prepared management reports using Microsoft Excel detailing company’s financial status
§ Generated bank deposits, verified, and balanced receipts
§ Created invoices and tracked overdue accounts
§ Managed payroll, accounts payable, human resources, and front desk operations
§ Researched and resolved billing and collection disputes
§ Assisted CFO with any special projects as needed
2000 - 2001
Totaro, Duffy, Cannova and Co. – Toms River, New Jersey
Payroll Manager, Bookkeeper
§ Prepared client’s weekly payroll
§ Prepared quarterly and yearly payroll tax returns, as well as any related payroll reports to meet client’s needs
§ Assisted C.P.A.’s with individual tax return preparation
§ Excelled within a fast-paced environment, continually taking on increased levels of responsibility
1994-2000
Laurelton Village Care Center
Assistant Bookkeeper
§ Ensured accurate and timely processing of accounting data
§ Accurately entered transactions into proprietary company accounting system
§ Operated and trained staff on medical supply software
§ Assisted all department managers in special projects and assignments
Education
New Jersey City University - New Jersey
· Bachelor Degree in Business Administration
· Minor in Travel and Tourism
Ocean County College - New Jersey
· Associate Degree in Business Administration
· Cum Laude
Technical Competencies
§ Navinet
§ Novitas Solutions
§ IHN Suite
§ Microsoft Office
§ Sigma Care
§ Casamba
§ Ivans Portal
§ Ability Network
§ ESolutions
§ Palmetto GBA