Secondary Management: Restorative Justice in Action 1

0001 01:00:00:00 01:00:04:01

(radio) Urgently needed, over

to science for Mr Scott, please.

0002 01:00:04:01 01:00:05:16

(narrator) At Drayton School

0003 01:00:05:16 01:00:10:13

there's been a serious incident

in a year 9 science class.

0004 01:00:11:13 01:00:13:23

Harriet Wall,

head of learning support,

0005 01:00:13:23 01:00:15:12

is about to put into practice

0006 01:00:15:12 01:00:18:10

the school's distinctive

behaviour management system.

0007 01:00:18:10 01:00:21:03

- Is it for you?

- Yeah.

0008 01:00:21:03 01:00:24:04

- What's happened?

- I got accused of spitting.

0009 01:00:24:04 01:00:26:00

All right. OK.

0010 01:00:26:00 01:00:29:05

So tell me exactly what's happened.

0011 01:00:31:00 01:00:36:17

There's spit on the table.

And it's about a metre away from me.

0012 01:00:36:17 01:00:39:20

And just because I got

Matthew's book and wiped it off,

0013 01:00:39:20 01:00:42:07

he sent me out for it

and he said it was me.

0014 01:00:42:07 01:00:46:13

How does Matthew feel about using

his book to wipe spit off the table?

0015 01:00:46:13 01:00:48:23

- He finds it funny.

- Does he? Hm.

0016 01:00:48:23 01:00:51:12

OK. Let me just ask the teacher

what's happening.

0017 01:00:51:12 01:00:55:02

(narrator) Restorative justice

focuses less on instant punishment

0018 01:00:55:02 01:00:56:23

and more on encouraging children

0019 01:00:56:23 01:01:00:03

to think through

the consequences of their behaviour.

0020 01:01:00:03 01:01:02:22

How would you like me

to deal with this one, then?

0021 01:01:02:22 01:01:05:04

Basically it has to be

the front table.

0022 01:01:05:04 01:01:09:02

Two thirds of the class

were not involved.

0023 01:01:09:02 01:01:11:23

I'm not sure who is involved

on this one.

0024 01:01:11:23 01:01:13:23

(girl) Mr Scott!

0025 01:01:14:23 01:01:17:15

My suspicions are this end

and that end of the table

0026 01:01:17:15 01:01:19:21

and the middle

were caught in the crossfire.

0027 01:01:19:21 01:01:22:22

That's my suspicions,

but no one is owning up to anything.

0028 01:01:22:22 01:01:26:22

Have we got a spare room here?

I'll take out the top tables then.

0029 01:01:26:22 01:01:28:07

D8's probably spare.

0030 01:01:28:07 01:01:31:20

(narrator) Drayton came out

of special measures three years ago

0031 01:01:31:20 01:01:33:22

and last summer

every year 11 student

0032 01:01:33:22 01:01:37:09

achieved at least one

grade A-G GCSE.

0033 01:01:38:08 01:01:40:08

Restorative justice, or RJ,

0034 01:01:40:08 01:01:43:22

is a key part of the school's

strategy for improvement.

0035 01:01:43:22 01:01:46:23

It's aimed at developing

pupil's emotional literacy

0036 01:01:46:23 01:01:50:03

and creating

a better environment for learning.

0037 01:01:50:03 01:01:53:05

Guys, it's actually

really quite serious, isn't it?

0038 01:01:53:05 01:01:57:17

Whether it was done as a joke, it's

really quite an immature act to do,

0039 01:01:57:17 01:02:00:23

to spit across the room

when the teacher's not in the class.

0040 01:02:00:23 01:02:02:19

Now obviously some people here

0041 01:02:02:19 01:02:05:22

have got absolutely

nothing to do with this.

0042 01:02:05:22 01:02:09:24

So I would quite like people

to be quite honest at this point.

0043 01:02:09:24 01:02:12:15

- I did some of it.

- Thank you.

0044 01:02:13:11 01:02:16:14

- You haven't done any of it?

- (boy) "Some of it"?

0045 01:02:16:14 01:02:19:11

- Yeah.

- Thank you, Luke, for being honest.

0046 01:02:19:11 01:02:21:11

Someone was chucking it

at me as well.

0047 01:02:21:11 01:02:24:23

This is what we need

to get to the bottom of.

0048 01:02:25:22 01:02:28:03

Anybody else want to own up?

0049 01:02:28:03 01:02:30:09

- He does.

- I haven't.

0050 01:02:30:09 01:02:32:24

Thank you. Matthew?

0051 01:02:32:24 01:02:36:14

- I ain't gobbed.

- You haven't? Jade? No.

0052 01:02:36:14 01:02:38:15

- Ryan?

- Uh-uh.

0053 01:02:38:15 01:02:40:16

All right, OK.

0054 01:02:40:16 01:02:43:11

The rest of you, I'd like you

to go back into the class.

0055 01:02:43:11 01:02:47:03

I'm going to come and see

that you have settled.

0056 01:02:47:03 01:02:50:22

(narrator) RJ is based on asking

pupils a number of key questions.

0057 01:02:50:22 01:02:55:16

What happened, who was affected,

and how can things be put right?

0058 01:02:55:16 01:02:59:13

So, any idea how you've

just affected that class?

0059 01:02:59:13 01:03:03:11

- We gobbed all over it.

- OK.

0060 01:03:03:11 01:03:05:23

So who's been affected now?

0061 01:03:05:23 01:03:08:01

The classroom.

0062 01:03:08:01 01:03:10:12

Yeah. Anybody else?

0063 01:03:10:12 01:03:12:22

- (Luke) Teacher, pupils.

- Mark.

0064 01:03:12:22 01:03:16:21

OK, Mark. So what can we do now?

0065 01:03:16:21 01:03:22:00

What's the fair and the right thing

to do now to get this sorted?

0066 01:03:24:22 01:03:27:09

Because you've got choices to make.

0067 01:03:27:09 01:03:29:21

Luke, you've got serious choices

to make.

0068 01:03:29:21 01:03:32:00

You've just come back in,

haven't you?

0069 01:03:32:00 01:03:35:18

And Matthew, you need to really

start making the right choices.

0070 01:03:35:18 01:03:40:02

Because there's only so much

the school will tolerate.

0071 01:03:40:02 01:03:45:12

You have completely disrupted

the learning of that whole class.

0072 01:03:47:17 01:03:49:13

So, what I'm going to do

0073 01:03:49:13 01:03:53:03

is I'll ask Mr Scott whether

he's willing to have you back.

0074 01:03:53:03 01:03:55:19

But you need to think about

what you're going to say

0075 01:03:55:19 01:04:00:08

because that's his lesson that's

been disrupted for ten minutes.

0076 01:04:00:08 01:04:04:21

Thank you for being honest. OK?

0077 01:04:04:21 01:04:08:06

Thank you for realising the extent

0078 01:04:08:06 01:04:11:12

and how you've affected the class.

0079 01:04:13:20 01:04:15:24

Are we ready to go back in

and try and learn?

0080 01:04:15:24 01:04:17:02

Mm-hm.

0081 01:04:17:02 01:04:21:02

I think we need to ask Mr Scott,

because it's going to be on his say.

0082 01:04:21:02 01:04:25:16

He might actually decide

he doesn't want you in there.

0083 01:04:33:13 01:04:35:18

Can I have a minute?

0084 01:04:37:07 01:04:41:03

I've cancelled the practical

because I've run out of time now.

0085 01:04:41:03 01:04:44:01

They had to do some book work.

They seem to have settled.

0086 01:04:44:01 01:04:48:22

These guys want to say something to

you. They've admitted the spitting

0087 01:04:48:22 01:04:51:12

and completely disrupting

your class.

0088 01:04:51:12 01:04:53:12

They'd like to come back in

and learn.

0089 01:04:53:12 01:04:56:05

I don't know what you want to do

as a consequence.

0090 01:04:56:05 01:05:00:06

I can take them,

if you want me to take them away,

0091 01:05:00:06 01:05:02:20

or whether you want

to deal with it yourself.

0092 01:05:02:20 01:05:05:10

- I need to clean up now.

- OK.

0093 01:05:05:10 01:05:11:11

And I think actually I'm still

quite cross with what's happened.

0094 01:05:11:11 01:05:13:13

Matthew has done some work

in the lesson,

0095 01:05:13:13 01:05:17:22

but Luke did very little work

and has disrupted earlier,

0096 01:05:17:22 01:05:20:07

so I'd like Luke definitely out.

0097 01:05:20:07 01:05:23:10

Matthew, if he's willing

to carry on working, can come in.

0098 01:05:23:10 01:05:25:15

- But I'd rather Luke stayed out.

- OK.

0099 01:05:25:15 01:05:29:08

(narrator) In this case,

RJ was only partially successful.

0100 01:05:29:08 01:05:31:08

The boys accepted responsibility

0101 01:05:31:08 01:05:33:11

and seemed to recognise

who was affected.

0102 01:05:33:11 01:05:35:11

But weren't able or willing

0103 01:05:35:11 01:05:38:16

to suggest ways

of putting right their wrongdoing.

0104 01:05:38:16 01:05:44:04

I think you're going to have to make

some real choices, Luke, aren't you?

0105 01:05:45:03 01:05:48:18

(narrator) In practice,

RJ rarely produces instant results,

0106 01:05:48:18 01:05:52:16

but the staff believe that applying

it repeatedly and consistently

0107 01:05:52:16 01:05:57:09

encourages students to try to repair

the harm they may have caused.

0108 01:05:57:09 01:06:00:05

It can be a long process.

0109 01:06:00:05 01:06:02:09

Sometimes, young people

0110 01:06:02:09 01:06:05:03

don't want to talk about

what they've been involved in

0111 01:06:05:03 01:06:09:01

and they don't want to accept

the harm that they've caused.

0112 01:06:09:01 01:06:12:16

That can be quite wearing because

then you're working very hard,

0113 01:06:12:16 01:06:14:22

struggling upstream, to be honest,

0114 01:06:14:22 01:06:17:06

to get young people

to become accountable.

0115 01:06:17:06 01:06:20:12

I think you trust the teacher

who has come on response.

0116 01:06:20:12 01:06:23:13

You know they are going

to get to the bottom of the problem.

0117 01:06:23:13 01:06:27:14

And they always ask whether you

are willing to take the person back.

0118 01:06:27:14 01:06:29:14

So you have the opportunity to say:

0119 01:06:29:14 01:06:34:00

"No, I don't want that person

back in the room at this time."

0120 01:06:34:00 01:06:38:04

It gives you time

to calm yourself down as well

0121 01:06:38:04 01:06:41:20

so that you don't immediately

shout at any other pupils

0122 01:06:41:20 01:06:44:08

or carry on an argument

with the pupil.

0123 01:06:44:08 01:06:46:19

Because as soon

as voices get raised,

0124 01:06:46:19 01:06:51:11

the pupils here do react badly

to that and will shout back at you.

0125 01:06:51:11 01:06:53:12

Then the situation escalates.

0126 01:06:53:12 01:06:57:10

(narrator) Harriet is trying

to track down a year 8 pupil

0127 01:06:57:10 01:06:59:14

who's run away

from a teaching assistant

0128 01:06:59:14 01:07:01:21

after an incident

in the computer room.

0129 01:07:01:21 01:07:05:19

Ah, Daniel. Just the young man

I'm coming to see.

0130 01:07:05:19 01:07:06:23

Let me just tell you,

0131 01:07:06:23 01:07:10:10

Miss Cruikshank is actually

quite upset with your part of it,

0132 01:07:10:10 01:07:14:22

because you actually have a good

relationship with Miss Cruikshank.

0133 01:07:14:22 01:07:17:22

So what part did you play

in all this, Dan?

0134 01:07:17:22 01:07:20:20

- Just took the piece of paper.

- OK. Then what did you do?

0135 01:07:20:20 01:07:25:12

Took it outside and gave it to Paul.

Then he chucked it away.

0136 01:07:25:12 01:07:28:23

- And what had Miss asked you to do?

- Stay in the learning centre.

0137 01:07:28:23 01:07:32:21

So how do you think

your running off has affected her?

0138 01:07:32:21 01:07:34:02

I don't know.

0139 01:07:34:02 01:07:37:06

What do you think

she might be feeling?

0140 01:07:37:06 01:07:39:08

- Sad.

- OK.

0141 01:07:39:08 01:07:42:11

Are you willing to come along

and just see her now? Come on.

0142 01:07:42:11 01:07:45:23

(narrator) Where possible,

Harriet brings all parties together

0143 01:07:45:23 01:07:47:23

in a mini conference.

0144 01:07:47:23 01:07:49:23

Right then.

0145 01:07:50:23 01:07:54:08

We're here because of the incident

that happened this morning.

0146 01:07:54:08 01:07:57:19

It's not about Daniel making out

to be a good or bad person here.

0147 01:07:57:19 01:08:01:10

We need to think about what's

happened and how it affected people.

0148 01:08:01:10 01:08:05:09

Then try and come up with a way

that perhaps we can make it right.

0149 01:08:05:09 01:08:10:09

Now all I'm going to do is ask

a few questions to both of you.

0150 01:08:10:09 01:08:12:24

(narrator) The perpetrator

always speaks first.

0151 01:08:12:24 01:08:16:15

It encourages them to take full

responsibility for their actions.

0152 01:08:16:15 01:08:20:03

So I'm going to ask you first,

Daniel.

0153 01:08:20:03 01:08:22:11

What do you think's

happened this morning?

0154 01:08:22:11 01:08:25:16

Paul was printing off something,

but I didn't know what it was

0155 01:08:25:16 01:08:29:19

because I didn't get a chance

to look. And I screwed it up.

0156 01:08:29:19 01:08:34:00

- OK. Then what happened?

- I ran out of the learning centre

0157 01:08:34:00 01:08:36:21

and Miss Cruikshank said, "Stay."

0158 01:08:36:21 01:08:41:21

Then I gave it to Paul and I don't

know whether he chucked it away.

0159 01:08:41:21 01:08:45:14

- Who do you think was affected?

- Miss Cruikshank.

0160 01:08:45:14 01:08:47:19

OK, and how do you think

she was affected?

0161 01:08:47:19 01:08:51:02

By not listening to her orders.

0162 01:08:51:02 01:08:53:02

OK.

0163 01:08:54:04 01:08:56:18

Miss Cruikshank, could you

tell us what happened?

0164 01:08:56:18 01:09:00:12

Well, I was in here

working with someone else

0165 01:09:00:12 01:09:05:02

and another student came in and said

they were printing rude pictures.

0166 01:09:05:02 01:09:09:03

So I went into where they were

on the computer and as I walked in,

0167 01:09:09:03 01:09:11:21

there was something coming out

of the photocopier

0168 01:09:11:21 01:09:17:08

and Daniel took it very quickly,

screwed it up and did a runner.

0169 01:09:17:08 01:09:19:15

And how have you felt since, Miss?

0170 01:09:19:15 01:09:22:05

Cross.

0171 01:09:22:05 01:09:24:21

Upset. Disappointed.

0172 01:09:24:21 01:09:26:21

Annoyed.

0173 01:09:27:24 01:09:32:00

- Disappointed more than anything.

- OK.

0174 01:09:32:00 01:09:35:10

Daniel, you've heard

what Miss has said about it all.

0175 01:09:35:10 01:09:38:10

Is there anything you want to do now

to make that right?

0176 01:09:38:10 01:09:41:23

Sorry, Miss,

for not following orders,

0177 01:09:41:23 01:09:44:04

not staying in the learning centre.

0178 01:09:44:04 01:09:46:23

- (Harriet) OK.

- It's fine.

0179 01:09:46:23 01:09:49:11

Is there anything you want to say?

0180 01:09:49:11 01:09:52:22

I'm just sorry it happened, really.

0181 01:09:52:22 01:09:54:22

And I know Daniel,

0182 01:09:54:22 01:09:58:13

and that was all I wanted him to do,

just stay in the learning centre

0183 01:09:58:13 01:10:03:17

not to run off and disturb

other lessons, perhaps.

0184 01:10:03:17 01:10:05:17

Right.

0185 01:10:05:17 01:10:08:21

Is there anything you'd like

to come out of this meeting?

0186 01:10:08:21 01:10:13:00

Well, I'm really quite pleased that

Daniel's decided he would do this

0187 01:10:13:00 01:10:16:13

and hopefully we can start off

on a positive foot again.

0188 01:10:16:13 01:10:19:06

OK, Daniel? Just to wrap up then,

0189 01:10:19:06 01:10:23:04

Daniel's apologised

and Miss has accepted your apology.

0190 01:10:23:04 01:10:26:08

Is there anything

you might do differently in future?

0191 01:10:26:08 01:10:29:22

Yeah, listen to the orders

that the teacher tells you.

0192 01:10:29:22 01:10:32:12

- "Orders".

- Well, thank you, guys.

0193 01:10:32:12 01:10:35:02

(Harriet) That there,

0194 01:10:35:02 01:10:39:11

that was a mini conference

that took a maximum of five minutes.

0195 01:10:39:11 01:10:42:05

Sometimes you think

that process hasn't worked,

0196 01:10:42:05 01:10:44:05

they don't show any type of remorse.

0197 01:10:44:05 01:10:49:13

But the more you do it...

It's like a small drip-feed.

0198 01:10:49:13 01:10:53:01

Daniel has been through

that process before.

0199 01:10:53:01 01:10:56:13

It's quite important for him

that he realises

0200 01:10:56:13 01:10:59:06

choices of behaviour,

how much they affect people.

0201 01:10:59:06 01:11:02:01

And before that type

of having an RJ conference,

0202 01:11:02:01 01:11:05:13

that would have gone on all day long

and it would've been a type of...

0203 01:11:05:13 01:11:08:19

Miss was really, really angry at him

and disappointed in him,

0204 01:11:08:19 01:11:11:16

but that allowed her

to get that off her chest,

0205 01:11:11:16 01:11:15:19

and Daniel to realise what it was he

had done that had upset her so much,

0206 01:11:15:19 01:11:18:00

and then have

the opportunity to say sorry.

0207 01:11:18:00 01:11:21:17

(narrator) Harriet is prepared to

persist with restorative techniques

0208 01:11:21:17 01:11:26:00

despite the sometimes slow progress,

and the concerns of some critics

0209 01:11:26:00 01:11:28:23

that children may be

getting off lightly.

0210 01:11:28:23 01:11:32:04

People say it's a pink and fluffy

option, but it isn't.

0211 01:11:32:04 01:11:34:14

What you're actually

asking a child to do,

0212 01:11:34:14 01:11:37:14

is take into account what

they've done and be responsible.

0213 01:11:37:14 01:11:40:19

(narrator) Major incidents

are dealt with in a full conference

0214 01:11:40:19 01:11:44:09

to which a number of parties

are invited, including parents.

0215 01:11:44:09 01:11:46:06

One of Harriet's first conferences

0216 01:11:46:06 01:11:48:17

involved a group of girls

in a bullying incident

0217 01:11:48:17 01:11:50:21

who are now the best of friends.

0218 01:11:50:21 01:11:56:20

It kind of changes people. In

year 7, year 8, I was really loud,

0219 01:11:56:20 01:12:00:12

really in people's faces. If I

didn't like somebody, I'd tell them

0220 01:12:00:12 01:12:03:24

and I'd be quite rude

and really loud.

0221 01:12:03:24 01:12:07:18

But after doing the restorative

justice, it sort of matures people.

0222 01:12:07:18 01:12:10:13

- People start to think.

- Makes you think more grown up.

0223 01:12:10:13 01:12:13:10

You think about

the consequences of what you say,

0224 01:12:13:10 01:12:16:12

what you do,

and how it can affect other people.

0225 01:12:16:12 01:12:23:06

Instead of you feeling a little bit

guilty, you feel intensely guilty.

0226 01:12:25:14 01:12:27:14

I think it's because of the circle.

0227 01:12:27:14 01:12:31:03

You're in a circle

and you can look at everybody,

0228 01:12:31:03 01:12:34:09

you can see everybody,

you can see how they're feeling.

0229 01:12:34:09 01:12:38:02

It's like as if you're in

a really small, compact circle.

0230 01:12:38:02 01:12:40:07

You don't take notice around you.

0231 01:12:40:07 01:12:43:20

Everything around doesn't matter.

It's all about this circle

0232 01:12:43:20 01:12:47:03

and what's happening and the

emotions being thrown at each other.

0233 01:12:47:03 01:12:52:05

RJ works because you're sharing one

language, the language of emotions.

0234 01:12:52:05 01:12:57:03

You're asking young people

to tell you what's happened.

0235 01:12:57:03 01:13:01:19

They're having a chance to actually

speak to you and give their account.

0236 01:13:01:19 01:13:05:01

I feel that classrooms

are more positive now,

0237 01:13:05:01 01:13:06:22

in the rooms that I teach.

0238 01:13:06:22 01:13:08:23

Because they feel that I do listen,

0239 01:13:08:23 01:13:13:23

because in the style of questioning,

you're asking them about themselves.

0240 01:13:13:23 01:13:17:08

(narrator) Restorative justice

places heavy demands on staff,

0241 01:13:17:08 01:13:20:10

but the long-term rewards