Safe and Secure Environment

Work Sheet

Name:______Date:______

Name of Trainer: ______

Name of Company Developing Material: Clinical Update (NZ) Ltd

Contents

Segment 1 - Stress

Segment 2 - Unwelcome and Offensive Behaviour

Segment 3 - Hazards

Segment 4 - Working with Equipment

Segment 5 - Unwelcome Visitors and Intruders

Segment 6 - Accidents & Incidents

Segment 7 - Emergencies

Segment 8 – Emergencies (continued)

Segment 1 - Stress

What is a stressor?

______

Stressors can be a ______event or a ______situation

List 3 places stressors can come from?

  1. ______
  2. ______
  3. ______

List 3 examples of homelife stress or stressors

  1. ______
  2. ______
  3. ______

Give 5 examples of worklife stress/stressors (Choose any of the following or others that are acceptable to you)

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______

List 5 ways on how can you deal with stress?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______

List 3 Time management tools you could use?

  1. ______
  2. ______
  3. ______

List how you can prioritize tasks?

  1. ______
  2. ______
  3. ______
  4. ______

List 3 tips that could help you in your daily work schedule?

  1. ______
  2. ______
  3. ______

Segment 2 - Unwelcome andOffensive Behaviour

What is unwelcome behavior?

______

______

What is offensive behavior?

______

______

How are you protected?

  1. ______
  2. ______

What laws protect you from unwelcome and offensive behavior?

  1. ______
  2. ______
  3. ______

List 4 ways the Human Rights Act protect you?

  1. ______
  2. ______
  3. ______
  4. ______

List what you should do in the first instance?

  1. ______
  2. ______
  3. ______
  4. ______

List what you do if the situation is not resolved

  1. ______
  2. ______
  3. ______

What is the process to try and resolve the situation?

  1. ______
  2. ______
  3. ______
  1. ______
  2. ______
  3. ______
  4. ______

You have the right to make what? ______

How will you know how to do this? ______

When should this be done? ______

List the benefits of making a formal complaint?

  1. ______
  2. ______
  3. ______

What should you do to celebrate success? ______

It is important that you take the time to ______

What is this acknowledging? ______and it should be ______

List why would your responsibilities change?

  1. ______
  2. ______
  3. ______

List what the reasons may be for you to say goodbye to residents/clients?

  1. ______
  2. ______
  3. ______

List why you would have mixed emotions?

  1. ______
  2. ______
  3. ______

What should you do when dealing with your reactions to situations?

  1. ______
  2. ______
  3. ______

Segment 3 - Hazards

What is a hazard?

______

______

List what can cause a hazard

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______

What is 3 examples of hazards caused by an activity?

  1. ______
  2. ______
  3. ______

What is 3 examples of a hazard as an arrangement or a process?

  1. ______
  2. ______
  3. ______

What are 3 examples of a hazard as a circumstance or situation?

  1. ______
  2. ______
  3. ______

What are 3 examples of a hazard as a phenomenon?

  1. ______
  2. ______
  3. ______

What re 3 examples of a hazard as and occurrence?

  1. ______
  2. ______
  3. ______

What are 3 examples of a hazard as an event?

  1. ______
  2. ______
  3. ______

What are 3 examples of a hazard as a substance?

  1. ______
  2. ______
  3. ______

What is the purpose of the Health and Safety at Work Act (2016)?

______

______

Who is responsible for health and safety?

______

______

How do you manage hazard?

  1. ______
  2. ______
  3. ______

Give 3 examples of how you could isolate a hazard?

  1. ______
  2. ______
  3. ______

Give 3 examples of how you could eliminate a hazard?

  1. ______
  2. ______
  3. ______

Give 3 examples of how you could minimize a hazard?

  1. ______
  2. ______
  3. ______

List what your role is with regards to hazards?

  1. ______
  2. ______
  3. ______
  1. ______
  2. ______
  3. ______

Segment 4 - Working with Equipment

When working with equipment what must you do?

  1. ______
  2. ______
  3. ______

What do manufacturers guidelines tell you?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

Give 3 examples of equipment you might use in your workplace?

  1. ______
  2. ______
  3. ______
  4. ______

What are your organisations responsibilities?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

List 6 ways you can keep yourself secure at work?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

List 3 examples of security features at work?

  1. ______
  2. ______
  3. ______

Segment 5 - Unwelcome Visitors and Intruders

What is an unwelcome visitor?

______

______

Who could be an unwelcome visitor?

  1. ______
  2. ______
  3. ______

What is an intruder?

An intruder is someone who ______to be on the ______and have ______with the ______or ______

An intruder is someone who want to?

  1. ______
  2. ______
  3. ______

If someone wants to steel drugs what do you do?

  1. ______
  2. ______
  3. ______
  4. ______

What must you not be in a situation like this? ______

What should you do when someone enters the premises?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

What do you do if someone’s behaviour is threatening?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

Segment 6 - Accidents & Incidents

What is an accident?

______

______

______

Sometimes and injury may be called an ______

What are some examples of accident?

  1. ______
  2. ______
  3. ______

What is an injury?

______

______

What are some examples of injury?

  1. ______
  2. ______
  3. ______

What is an incident?

______

______

What is an incident sometimes called? ______

What are some examples of incident?

  1. ______
  2. ______
  3. ______

What should you do in reporting accidents, injuries or incidents?

  1. ______
  2. ______
  3. ______

Who or what do accidents, injuries or incidents apply to?

  1. ______
  2. ______
  3. ______
  4. ______

What is the aim or reporting, recording and investigating accidents, injuries or incidents?

  1. ______
  2. ______
  3. ______

What do you do if there is an accident, incident or injury?

  1. ______
  2. ______
  3. ______

What is your role?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

Segment 7 - Emergencies

What is an emergency?

______

______

In the event of a fire, what should you do?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______
  7. ______
  8. ______
  9. ______
  10. ______

Give 3 examples of things that could cause a fire?

  1. ______
  2. ______
  3. ______

What should you do if there is a gas leak or you smell gas?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______

Give 2 examples of may be the cause of a gas leak or smell of gas?

  1. ______
  2. ______

If there is an earthquake or major flood, what do you do?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

List what you should do it someone is poisoned or your suspect they are poisoned?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______

Give 3 examples of poisoning?

  1. ______
  2. ______
  3. ______

Segment 8 – Emergencies (continued)

If there is a power failure, what will happen automatically in a residential facility?

______

How long will this last? ______

What should you do if there is a power failure?

  1. ______
  2. ______
  3. ______

What are used for long term power failures? ______

Where will you find these? ______

What should you do when the power outage is over? ______

If there is a chemical spillage outside the building, what your you do?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______
  7. ______

What should you do if there is a chemical spillage inside the building?

  1. ______
  2. ______
  3. ______
  4. ______
  5. ______
  6. ______
  7. ______

If there is a volcanic eruption, what should you do?

  1. ______
  2. ______
  3. ______

If there is a volcanic eruption, what should you do if you have to go outside?

  1. ______
  2. ______
  3. ______
  4. ______

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