BSCOM/390 Version 2 / 1
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Communication Guide and Presentation Instructions
Throughout this course, your team will work on building a reciprocal communication guide between two cultures: for international employees hired to work in the United States, and for American employees working abroad. The communication guide will be used to help employees acclimate to a new cultural work environment.
Week Two: Culture Selection
For Week Two, each Learning Team must choose one non-American culture to use in comparing cultural business norms to those in the United States.
Write a 150- to 250-word overview of what other culture your team will focus on in your Communication Guide, due in Week Five.
Week Three: AnnotatedBibliography
For Week Three, each Learning Team will prepare an annotated bibliography with at least 10 sources from peer-reviewed journals in preparation for the Communication Guide, due in Week Five.
See the Center for Writing Excellence for assistance with annotated bibliography format.
Create an annotated bibliography to organize your research for the Communication Guide.
- Research peer-reviewed articles and researchstudies from within the last 10 years that focus on business norms in your team’s selected culture and in U.S. culture.
- Select and read a minimum of 10 sources and maximum of 15 sources for the bibliography.
- Write a 100- to 150-word descriptive and critical annotation summarizing and interpreting each article and describing the cultural patterns, values, morals, and beliefs. Describe the research methodology for each research study included.
Format your bibliographyconsistent with APA guidelines.
Week Five: Communication Guide and Presentation
Communication Guide
Write a 3,150- to 3,500-word reciprocal communication guide between American business culture and the other culture you selected in Week Two.
Include 10 to 15 sources from peer-reviewed journals from your annotated bibliography (submitted in Week Three), as well as additional research, if any.
Consider the following headings and questions to help your Learning Team write comprehensive communication guides. Be sure to include enough information about both cultures so that the employees using the communication guide are able to make a comparison between both cultures.
- Cross-Cultural Communication
- What are some barriers to effective cross-cultural communication within this organization?
- Given the organization'scultural patterns, which values, morals, and beliefs are important to teach to a new foreign employee or an Americanemployee abroad?
- What are the ethical dilemmas which may be encountered? How will ethical conflicts be resolved?
- How are business relationships valued and treated compared to the host culture? country?
- Cross-CulturalProblem Solving
- How does each culture approach business problems?
- How does the employee’s perception of the problem reflect their cultural views?
- How are problem solving processes similar and different for each culture?
- Cross-Cultural Business Issues
- How are the goals and objectives of business different for each culture?
- What are the indicators of success that may vary in your new foreign employee?
- How does each culture view resources and resource allocation?
- How is accountability typically handled in both cultures?
- How does each culture view timeframes?
- How does your foreign employee view status and power or hierarchy compared to the host country?
- Cross-Cultural Business Relationships
- Speeches
- Conversations
- Gifts
- Relationship building
- Creating acquaintance/trust
- Vehicles for cross-cultural exchange
- Symbols and metaphors
- Translators
- Liaisons, ambassadors
Format your paper consistent with APA guidelines.
Communication Guide Presentation
Createa 9- to 12-slide Microsoft®PowerPoint®presentation to detail your Communication Guide.
- Include content from each section of the Communication Guide. Choose the content that is most relevant to the culture you selected.
- Includephotos, illustrations, graphs, diagrams, animations, videos, or audio as appropriate. Document the source of each media item you include.
Format yourreferences consistent with APA guidelines. Include citations in the speaker notes or in a separate reference list.
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