Our Ref: R529-16 / Bartholomew House
1st Floor
142Hagley Road
Birmingham
B16 9PA
Email:
Tel. 0121 255 0700
Dear Mr James
FREEDOM OF INFORMATION ACT 2000 – Birmingham CrossCity CCG –Continuing Healthcare - Ref: R529-16
Thank you for your request received 27 April 2016. You asked for information regarding Continuing Healthcare.
Your request for information has now been considered. I will answer your queries below in turn:
1)Is the continuing healthcare and funded nursing care process managed in-house, or is part or all of the process outsourced to a 3rd party (CSU, Council, Independent provider etc.). If outsourced, please state the name of the company and the services outsourced (all CHC, assessment, brokerage, invoice validation etc.)
The continuing healthcare and funded nursing care process is outsourced to Arden and GEM CSU (AGEM CSU).
2)Please provide the name and contact details of the individual responsible for continuing healthcare at the CCG.
Jenny Belza
Chief Nurse and Quality Officer
Email:
3)How many people are involved with the continuing healthcare process internally?
7
4)Does the CCG or any contracted provider managing CHC have a connection to the Exeter System and regularly check this? If not how does the CCG become aware of patient deaths?
The AGEM CSU use the Exeter system.
5)Does the CCG use any third party tech solutions to record patient information relating to CHC (Broadcare, Swift, Caretrack, QA Plus etc.)? If not how is this recorded?
AGEM CSU use the Broadcare system.
6)Does the CCG use any third party tech solutions to record financial information (Broadcare, Caretrack, QA Plus etc.)? If not how are invoices validated against care package details?
AGEM CSU use the Broadcare system.
7)Does the CCG contract care packages from a framework with agreed rates? If so what percentage of contracts are secured on and off framework?
A small number of care homes are contracted via a framework and others via spot purchase arrangements. All home care packages are spot purchased.We do not hold the percentage split.
8) Please provide the average no. of patients receiving CHC and FNC funding in the last financial year, and a breakdown for each category:
a. CHC Patients 896
b. FNC Patients 952
9) Please provide the total number of suppliers that the CCGs uses for CHC & FNC, split by:
Residential Homes system is not split between residential and nursing homes so all included in nursing home figure below.
a. Residential Homes (see figure for nursing homes)
b. Nursing Homes 187
c. Homecare Agencies 90
d. Other (please specify) 13 (transport and equipment)
10) Please state the average number of care packages in the last financial year, split by:
Residential Homes system is not split between residential and nursing homes so all included in nursing home figure below.
a. Residential Homes (see figure for nursing homes)
b. Nursing Homes 262
c. Homecare Agencies 110
d. Other (please specify) 8
I hope this completes your request.
Kind regards
Donna Dallaway
Senior Information Governance & Compliance Manager
If you consider, feel that your request has not been addressed appropriately; you can request an internal review by contacting:
Paul Sherriff
Director of Operations and Corporate Development
Birmingham CrossCity CCG
Bartholomew House, 142 Hagley Road
Birmingham
B16 9PA
Email:
If you further remain dissatisfied with the handling of your request following the CCG’s review, you have the right to appeal to the Information Commissioner at:
The Information Commissioner’s Office
Wycliffe House,
Water Lane,
Wimslow, Cheshire,
SK9 5AF.
Tel: 08456 30 60 60 or 01625 54 57 45
Website: