Table - Services for 2015-2016 – Calderdale Clinical Commissioning Group

Please make sure that you answer the hours of operation which is particularly important to this freedom of information request

SERVICES / DO YOU COMMISSION THIS SERVICE? YES or NO
NB. Only tick services specifically catering for patients dying at home, and their carers; as opposed to general services that might only incidentally cover end of life care.
Please answer just YES or NO in this box, for any additional information enter this in the ‘Any Additional Details of the Service provided’ / ANY ADDITIONAL DETAILS OF THE SERVICE PROVIDED / WHAT TIME DOES THIS PARTICULAR SERVICE OPERATE?
e.g.1 9am-5pm, 7 days a week
e.g.2 24/7 / WHAT GEOGRAPHICAL AREA DOES THIS SERVICE COVER?
SERVICES FOR PATIENTS:
Palliative district nursing / No / District nurses act as keyworkers for end of life patients, but also cover other areas of community nursing / Calderdale
Palliative clinical nurse specialist / Yes / Part of in hours specialist palliative care team / 9am to 5pm, Mon to Fri / Calderdale
Clinical face-to-faceadvice / Yes / Provided by in hours specialist palliative care team and out of hours community palliative care team / In hours – 9am to 5pm, Mon to Fri
Out of hours – 8pm to 5am, 7 days a week / Calderdale
Community matron / No
Palliative care support worker / Yes / Part of out of hours palliative care team / Out of hours – 8pm to 5am, 7 days a week / Calderdale
Rapid intervention service / Yes / Provided byin hours specialist palliative care team and out of hours community palliative care team / In hours – 9am to 5pm, Mon to Fri
Out of hours – 8pm to 5am, 7 days a week / Calderdale
Hospice at home / No
Day hospice / Yes / Provided by Overgate Hospice / Mon, Tues, Weds and Fri 9.30am to 3.15pm
Therapy day Thurs 9.30am to 3.15pm / Calderdale
Telemedicine / No
Palliative social care workers / Yes / Commissioned by Calderdale Council – contribution made to costs by CCG
Overgate Hospice also has a social work team. / Mon – Fri 9am to 5pm
Mon – Fri 9am to 5pm / Calderdale
Calderdale
Dedicated online palliative information and advice / Yes / Provided by Overgate Hospice / 24 hours a day, 7 days a week / Calderdale
Dedicated palliative, nurse staffed expert telephone helpline / Yes / Provided by Overgate Hospice, for patients known to them / 24 hours a day, 7 days a week / Calderdale
Palliative care co-ordination centre– including signposting to other services / Yes / Provided by Overgate Hospice, for patients known to them / 24 hours a day, 7 days a week / Calderdale
Peer Support / No
Befriending / No
Other - please specify / Yes / Counselling service provided by Overgate Hospice for its patients and their relatives, friends and carers / 9am – 7pm Mon – Fri
(depending on availability of volunteer counsellors) / Calderdale
SERVICES FOR CARERS :
Support for Carers providing end of life care / Yes / Carers group run by Overgate Hospice / Alternate Tuesdays 6 – 8pm / Calderdale
Dedicated online palliative information and advice / Yes / Provided by Overgate Hospice / 24 hours aday, 7 days a week / Calderdale
Dedicated palliative, nurse staffed expert telephone helpline which includes signposting. / Yes / Provided by Overgate Hospice, for carers of patients known to the Hospice / 24 hours a day, 7 days a week / Calderdale
End of life peer supportcarers groups / Yes / Carers group run by Overgate Hospice / Alternate Tuesdays 6 – 8pm / Calderdale
End of life befriending / No
Respite / Yes / One respite bed provided at Overgate Hospice / 24 hours a day, 7 days a week / Calderdale
Bereavement services (although these are not just for Carers and are for family members in general) / Yes / Bereavement group run by Overgate Hospice for relatives, friends and carers of patients who were known to the Hospice.
Bereavement counselling provided by Overgate Hospice for relatives, friends and carers of patients who were known to the Hospice. / Alternate Tuesdays 6 – 8pm
9am – 7pm Mon – Fri
(depending on availability of volunteer counsellors) / Calderdale
Other, please specify / Yes / Counselling service provided by Overgate Hospice for its patients and their relatives, friends and carers / 9am – 7pm Mon – Fri
(depending on availability of volunteer counsellors) / Calderdale
SERVICES / DO YOU COMMISSION THIS SERVICE? YES or NO
Please answer just YES or NO in this box, for any additional information enter this in the ‘Any Additional Details of the Service provided’ / ANY ADDITIONAL DETAILS OF THE SERVICE PROVIDED / WHAT TIME DOES THIS PARTICULAR SERVICE OPERATE?
e.g.1 9am-5pm, 7 days a week
e.g.2 24/7 / WHAT GEOGRAPHICAL AREA DOES THIS SERVICE COVER?
SERVICES FOR NON-PALLIATIVE HEALTHCARE PROFESSIONALS :
Dedicated online palliative information and advice / Yes / Provided by Overgate Hospice / 24 hours a day, 7 days a week / Calderdale
Dedicated palliative clinically staffed expert telephone helpline which includes signposting. / Yes / Provided by:
In hours specialist palliative care team and out of hours community palliative care team
Overgate Hospice / In hours – 9am to 5pm, Mon to Fri
Out of hours – 8pm to 5am, 7 days a week
24 hours a day, 7 days a week / Calderdale
Palliative care co-ordination centre– including signposting to other services / Yes / Provided by:
In hours specialist palliative care team and out of hours community palliative care team
Overgate Hospice / In hours – 9am to 5pm, Mon to Fri
Out of hours – 8pm to 5am, 7 days a week
24 hours a day, 7 days a week / Calderdale
Other / Overgate Hospice provides free communication skills to carers working with palliative care patients in residential and nursing homes. / Calderdale
DO YOU USE THIS SERVICE? YES or NO
Please answer just YES or NO in this box, for any additional information enter this in the ‘Any Additional Details’ / ANY ADDITIONAL DETAILS / WHAT GEOGRAPHICAL AREA DOES THIS SERVICE COVER?
Is EPaCCS (Electronic Palliative Care Co-ordination) used in the CCG area? / Yes / Overgate Hospice – uses EPaCCS
Specialist and community palliative care teams – introducing EPaCCS
GP practices – SystmOne practices (20/26 practices) introducing EPaCCS.
EPaCCS will be rolled out to EMIS GP practices as soon as the template being developed nationally is available. / Calderdale
OR
Is an equivalent electronic palliative care register to EPaCCS used in the CCG area? / Not applicable