Position description

SeniorProject Officer, Clinical Registries and Analytics

The SeniorProject Officer, Clinical Registries and Analytics will support projects intended to increase availability of timely, high quality patient safety, experience and outcomes performance information to support public reporting, oversight and clinical improvement.

The successful applicant will have excellent communication and stakeholder liaison skills, sound analytical skills with excellent attention to detail and a demonstrated ability to successfully deliver projects.

Are you

  • Looking for an opportunity to exercise your leadership and management skills, in a newly established and rapidly expanding Agency?
  • Committed to driving and supporting improved safety and quality in Victorian health services?
  • An excellent communicator both written and verbally, and a team player who can develop effective working relationships with a range of stakeholder?
  • Experienced in undertaking project management, have well-developed analyses skills and developing solutions to complex issues?

Title / Senior Project Officer, Clinical Registries and Analytics
Classification / VPS 5
Branch / Health and System Performance Reporting/ Clinical Analytics and Outcomes Research
Work location / 50 Lonsdale Street, MELBOURNE VIC 3000
Position number / 499536
Employment type / Ongoing. Full-time (76 hours per fortnight)
Salary Range / Value range 1: $92,253 - $101,935 plus superannuation
Value range 2: $101,937 - $111,619 plus superannuation
Position reports to / Principal Project Officer, Clinical Registries and Analytics
Further information / Paula Wilton on (03) 9096 1896
Closing date / Sunday, 10 September 2017

The Agency

The Victorian Agency for Health Information (Agency) is a new agency within the Victorian Government’s health portfolio, which will analyse and share information across our health system to ensure everyone has an accurate picture of where the concerns are and where we are getting it right. Its responsibilities will flow across measurement of patient care and outcomes for three key purposes: public reporting, oversight and clinical improvement.

The Agency will:

  • Collect, analyse and share data so that the community is better informed about health services and health services receive better information about their performance
  • Ensure that boards, health executives and clinicians get the information they need to best serve their communities and provide better, safer care
  • Ensure that patients and carers get meaningful and useful information about care in their local community
  • Improve researcher’s access to data to create evidence that informs the provision of better, safer care.

To achieve this, it will be vital that the Agency receive the best quality data from public and private providers of health services. Accordingly, the Agency will play a role in data management, standards and integrity.

Group and Branch

The Health and System Performance Reporting group is responsible for leading the production and ensuring optimal use of timely, high quality print and online reports about patient safety, experiences and outcomes information to support public reporting, oversight and clinical improvement. It includes the Clinical Analytics and Outcomes Research and Management and Routine Reporting branches, and Public and Board Reporting unit.

The Clinical Analytics and Outcomes Research branch will be responsible for increasing the availability of timely, high quality, relevant clinical information of strategic importance. More specifically, it will oversee select strategic data collections (i.e. safety and quality) and support reporting in relation to:

  • Patient reported experiences with health care and outcomes
  • Safety surveillance, including patient and staff incidents
  • Clinical analytics and registries.

It will also be responsible for performance indicator development in relation to health care safety and quality, and support research on factors that drive safety, quality and outcomes. It will support and seek advice from the Clinical Measurement and Reporting Committee, the Patient Experience and Outcomes Committee and any other project specific advisory committee.

Organisational environment

The Department of Health and Human Services (department) develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. It takes a broad view of the causes of ill health, the drivers of good health, the social and economic context in which people live, and of the incidence and experience of vulnerability.

The department’s vision is to support and enhance the wellbeing of all Victorians. It aspires to be an organisation where everyone is committed to achieving our vision and demonstrates our values in all that they do.

  • We are respectful
  • We have integrity
  • We collaborate
  • We care for people, families and communities
  • We are accountable
  • We are innovative

The department is building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

Purpose and Accountabilities

The Senior Project Officer, Clinical Registries and Analytics will support projects intended to increase availability of timely, high quality patient safety, experience and outcomes performance information to support public reporting, oversight and clinical improvement.

Accountabilities

Operating at value range 1, you will:
  1. Support the development and implementation of projects, as assigned by the Principal Project Officer, to increase access to and use of clinical information systems, including clinical registries
  2. Support implementation of the Victorian clinical registries strategyto optimise the degree to which this type of clinical information system offers timely, high quality performance information by:
  3. Managing and be accountable for projects within resourcing, timeline and budget parameters
  4. Providing advice to internal and external stakeholders and prepare and present detailed reports, briefs and papers
  5. Support the Principal Project Officer in relation to stakeholder engagement and contract management
  6. Support the development of products, as assigned by the Principal Project Officer, that include valid and reliable performance information on the safety and quality of care at each health service and campus in the state in ways that support uptake and use of that information to support improvements in care
  7. Maintain and apply procedures and processes to assure the quality and accuracy of information included in all reports produced by the branch
  8. Support the development and oversight of contracts, as assigned by the Principal Project Officer, to support the creation of valid and reliable performance information on the safety of care at each health service and campus in the state in ways that support uptake and use of that information to support improvements in care
  9. Engage with Safer Care Victoria and clinical networks, the Department of Health and Human Services and health professionals to ensure the Agency’s information is meaningful and accurate, and provides an accurate picture of where there are opportunities to improve and where we are getting it right
  10. Collaborate with other parts of the Agency, as assigned by the Principal Project Officer to:
  11. Support meaningful use of clinical registry data
  12. Ensure efficiencies in reporting are identified and pursued, as appropriate
  13. Ensure consistent approaches to measurement and appropriate use of clinical registry data to monitor and report on performance
  14. As a member of the Clinical Analytics and Outcomes Research branch:
  15. Contribute to development and implementation of the Agency’s strategy in ways that align with the evolving needs of its audiences, government policy and state-wide priorities
  16. Contribute to the Agency’s annual work plan and implementation of activities in it that are assigned to this branch
  17. Contribute to the Agency’s legislative compliance agenda, and participate in relevant activities assigned to this branch (e.g. privacy and confidentiality of information)
  18. Establish and maintain positive and productive relationships with internal and external stakeholders
  19. Make professional presentations and represent the Agency at internal and external meetings, functions, forums and events

Operating at value range 2, you will perform all the above together with increasing involvement to:

  1. Operate within increased level of autonomy and accountability
  2. Provide leadership and guidance based on advanced expertise.
  3. Contribute advanced expertise and knowledge to benefit planning and organisation/sector-wide outcomes.
  4. Manage a range of projects/functions each with increased budget, staff responsibilities or strategic importance.

Selection criteria

Knowledge and skills

  1. Written Communication: Prepares complex briefs, letters, emails and reports using clear, concise and grammatically correct language; edits written communications to ensure they contain the information necessary to achieve their purpose and meet audience needs; ensures appropriate style and formats are used.
  2. Stakeholder management: identifies issues in common for one or more stakeholders and uses to build mutually beneficial partnerships; identifies and responds to stakeholder’s underlying needs; uses understanding of the stakeholder’s organisational context to ensure outcomes are achieved; find innovative solutions to resolve stakeholder issues.
  3. Project management: consults, liaises with and influences key stakeholders; produces detailed project plans where objectives are clearly defined and action steps for achieving them are clearly specified; monitors performance against objectives and manages project risks and issues; ensures project objectives are met.
  4. Contract management: uses fair, transparent and competitive purchasing processes; establishes clear and comprehensive contracts; establishes and maintains strong working relationships; actively monitors expenditure and risks and resolves problems where these arise.
  5. Self-management: invites feedback on own behaviour and impact; uses new knowledge or information about self to build a broader understanding of own behaviour and the impact it has on others; understands strong emotional reactions and seeks ways to more effectively manage them.
  6. Leadership: communicates in ways that generate enthusiasm and commitment; identifies potential issues and supports the team to optimise outcomes; models the behaviour expected of others.

Personal qualities

1.Relationship Building - Establishes and maintains relationships with people; promotes harmony and consensus including appropriate handling of disagreements; assists in maintaining partnerships with people across business areas, functions and organisations; builds trust through consistent actions, values and communication; minimises surprises

2.Conceptual and analytical ability: deals with concepts and complexity comfortably; uses analytical and conceptual skills to reason through problems; has creative ideas and can project how these can link to innovations

3.Creativity and Innovation: generates new ideas; draws on a range of information sources to identify new ways of doing things; actively influences events and promotes ideas and translates creative ideas into workplace improvements

4.Detail focus: observes fine details; identifies gaps in information; looks for logical sequences of information; highlights practical considerations of plans and activities

5.Reflects on experience and is open to new ways to improve practice

6.Drive and commitment: enthusiastic and committed, demonstrates capacity for sustained effort and hard work; sets high standards of performance for self and others; enjoys a vigorous and dynamic work environment

7.Teamwork - cooperates and works well with others in the pursuit of team goals; collaborates and shares information; shows consideration, concern and respect for others’ feelings and ideas; accommodates and works well with the different working styles of others; encourages resolution of conflict within group.

Qualifications

  • An appropriate tertiary qualification. Post-graduate study in a health, or human service, or public policy is desirable.

Specialist expertise

  • Experience in the development and maintenance of measurement and information systems to support routine, high quality reporting on health and community services including inputs, processes and outcomes, is highly desirable.

Safety screening

  • All competitive applicants are subject to a satisfactory National Police History Check as part of the recruitment assessment process.
  • Applicants who have lived overseas for 12 months or longer during the past 10 years are required to provide the results of an international police check. Applicants should contact the relevant overseas police force to obtain this and submit as part of their application. Details of overseas police agencies are available on the Department of Immigration and Border Protection website( search under 'Character and Police Certificate Requirements – How do I obtain a police certificate?'

Conditions and benefits

  • People who work for the Agency must comply with the Code of Conduct for Victorian Public Sector Employees 2007 and agree to work according to our values of quality, collaborative relationships, responsibility, client focus, professional integrity and respect.
  • Employees of the Victorian Agency for Health Information can enjoy a range of generous Victorian Government employment benefits. These include attractive salaries, flexible leave arrangements and training and development opportunities. Please see
  • The Agency promotes diversity and equal opportunity in employment. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, please contact the DHHS Diversity Unit on .

How and where to apply

  • The Victorian Agency for Health Information uses the Department of Health and Human Services’ electronic application portal. If you are unable to apply online, please phone the position contact person for assistance.

Senior Project Officer, Clinical Registries and Analytics– July20171